All Altar Live Reviews
1-21 of 21 Reviews
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Jonathan
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Very Good
They listen to our feature quests and are genuinely interested in making AltarLive better.
PROSThe AltarLive team is responsive to feature requests and really know the needs of churches for online ministry.
CONSThe Apple App doesn't work well in landscape mode.
Reason for choosing Altar Live
AltarLive offers the same functions and is easy to use.
Reasons for switching to Altar Live
It has all the features of Zoom plus more that fit churches and ministries.
Andy
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
This is the way online church should be in 2022
Wonderful. I find the team supportive and helpful and responsive, and I really like what they have developed.
PROSThat there can be interaction between attendees.
CONSSome of the technology issues. We had issues with streaming, and in the beginning there were some issues with the video chat function. I’m eagerly awaiting the custom sized tables function.
Reason for choosing Altar Live
It’s made for churches.
Reasons for switching to Altar Live
Because Zoom has some distinct disadvantages for churches.
Elizabeth
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed December 2021
Experimenting
Mostly positive
PROSAllows members to "go to church" from the comfort of their home.
CONSIt's not intuitive for many members to name themselves and take a seat. Most stay un-named and "stand" and don't participate in chat
Reason for choosing Altar Live
Interactivity of attendees
Reasons for switching to Altar Live
Hoped people would interact more with each other
Dave
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
The Bells and Whistles of online church
There are so may features that Altar live provides to help make online church feel exactly like that...church online. From rows to sit with your friends to tables to sit together in the lobby.
CONSThere definitely is a learning curve. I am still adjusting to the fact that it is a little more complex (because it can do so much more).
Reasons for switching to Altar Live
Better features; more opportunities to use this product.
Bryan
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Couldn't be happier!!
I couldn't be happier with my experience. The development team is reachable and will work with you to make integrating Altar Live a success!
PROSI have been an Altar Live user for over 6 months. Our digital congregation considered Zoom, Facebook Live, Youtube, and other means of hosting worship but did not feel that any other product provided the features that Altar does.
CONSHonestly, there were some limitations when it first came out, but the development team has worked closely with users and continuously makes updates based on user needs and experiences. There are some users that have difficulty with technology and have had challenges using Altar Live, but the users would probably have challenges with other software as well.
Sharon
Religious Institutions, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed December 2021
Altar Live Review
Quite frustrating. We have stayed with it, as we want to support this type of platform as we see its value longterm. The Altar Live staff have been very supportive, quick to respond. They have honestly been one of the reasons we have stayed with Altar Live.
PROSThat our congregation can interact during a worship service.
CONSVery unstable. Many of our users have had trouble logging onto the platform.
Reasons for switching to Altar Live
We liked that Altarlive was more interactive.
Joel
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Dynamic platform for engaging online participants
The folks at Altar Live have been responsive and super helpful. They have been a delight to work with.
PROSThe responsive developers at Altar Live have created a product that makes it possible for us to engage our remote participants in real community. We have found it to be a flexible and intuitive tool for discipling people, empowering small group leaders, facilitating conversation, and enjoying real interaction. We love Altar Live!
CONSInitially I found some of the constraints (four people in a row, for instance) to be an irritating challenge. But those "constraints" became features as we creatively adapted to the medium and the ongoing improvements to the software have made it easier to do that. Now I'm grateful for those things.
Reason for choosing Altar Live
Using Altar Live with our preferred live stream platform (streamyard) gave us the most potential interactivity by being able to incorporate participants on the participation end through streamyard, while involving participants on the experience end through Altar Live.
Chloe
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Innovative platform to engage and build relationships virtually
We began hosting worship online after pandemic began. We originally streamed via Facebook, which was great visibility, but did not seem like a sustainable solution. Now that we are able to gather again in person with precautions, Altar Live has allowed us to continue engaging those who can only access worship from home (due to their geographical location, traveling, health, etc.). Different from social media platforms, Altar Live allows us to virtually sit with one another and share camera/ audio. At first I wasn't sure how this would feel, but have found this feature to be a beautiful way to build community across distance and time. I now know and have worshipped with people who I have yet to meet in person. It's hard to navigate this time of in-person/ virtual, but Altar Live (and their awesome team) are working hard to find creative solutions.
CONSThe primary challenge with Altar Live is that it is a new type of platform that people have to learn. I've found it very easy to navigate; however, in order to participate in the chat and to sit with others, people need to sign in. It's simple and easy to do, but I think it may feel like a barrier to some people. I think it's a growing edge and the support team has offered tips on how to deepen engagement with those who choose to log in and participate more actively online.
Ashley
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Altar Live Great for Church Online
I really love this program. I love the goal of it. I love the overlapping functionality of it. I think it has a ton of potential and I’m looking forward to watching it grow more.
PROSI love that it creates space for people to see each other and interact over audio and video online for church. It makes the experience a much less isolating one.
CONSThe chat feature could be a bit better. I wish I could add someone else to a chat after I’ve created it. I wind up having extra chats going because someone joins late and i want to include them in a conversation. For example - we make a chat for all of our greeters and if I miss someone, we have to make a new chat but I can’t delete the old chat. I’d also love if there was a tab that only greeters can see that we can add notes too for them.
Reasons for switching to Altar Live
We liked the option to video chat while watching online and the group room functionality.
Michelle
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
We love Altar Live
We have only used Altar Live for one week and being able to engage participants is a game-changer for us. Our online broadcast was primarily on Facebook and it was so limiting - some people aren't on Facebook, those that are on are hesitant to comment for the entire world to see. Altar Live allows for confidential conversations when there is a need, but also public meeting new people in the lobby after the service.
PROSLove the ability to choose a seat and have a conversation with someone in the sanctuary. Also appreciate the lobby where you can label tables for people to have somewhere to ask questions.
CONSWould like for set-up to be a bit more intuitive. The videos are good but it feels like it is still a bit clunky on the setting up people's roles and also events.
Reason for choosing Altar Live
additional features that allow for engagement
Daniel
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2022
Review
Overall is experience good. During technical difficulties we had people step in and assist even on the weekends.
PROSI love that people can come in and select a virtual seat. I love the fact that after church services people can interact with one another. It's affordable and easy to access.
CONSI don't like that once the event is over people can't go back and have access to the event. It has several glitches that takes you in and out of the service.
Joshua
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
Good, but maybe not there yet.
Love the concept, but found it lore Difficult to use and a lot of people ended up tuning off, running a zoom Call and steaming from YouTube separately.
PROSThe idea and concept is great. The design is nice. The functionality, if administered properly, is great in terms of being able to receive stream from different platforms. The people splitting up into smaller, virtual rooms is cool too!
CONSIn our context, it felt there were too many hurdles for users at home to jump through until they could use it. The room function was a bit frustrating. Would prefer if the altar experience was led more by an administrator type facilitator that was the one who who had the capability to be sorting people into their rooms rather than people picking and choosing.
Tyler
Religious Institutions, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Helped us with our online groups
This helped us save money and create one streamlined option for our digital church small groups and events to meet. It is one easy link to send out for all participants to join.
CONSSaying and explaining the name to other users has been a bit of a challenge. Overall, this company responds great to feedback and feature use.
Reasons for switching to Altar Live
Price and ease
Jay
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great Program for Small Groups
I love all the features of Altar Live. Especially the ability to have organized break-out rooms and the ability to assign hosts to those tables prior to meeting. Altar is easy to get started and to get people to sign up and register within the correct community. Excited to see what's ahead for Altar. My ministry excels greatly with this software and we plan on using it for years to come.
CONSOne feature I would like for Altar to provide is the ability to record meetings so others can watch them on demand if they miss the session. I am sure they will have this capability soon. Love the Altar team.
John
Religious Institutions, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
A Great Kingdom Resource
Altar Live has been a God-send in this pandemic environment. It has allowed us an opportunity to put a new face on an existing way of our church viewing virtually. The product, customer service, and overall experience with Altar Live have been nothing short of amazing!
PROSThe features of Altar Live are very intuitive and are not difficult to train or teach. Our church volunteers love the training guides and tutorials that accompany the product!
CONSWhile we have thoroughly enjoyed Altar Live, we anxiously await more APIs for the software. We would love to keep integrating existing tools into the processes we already utilize.
Chan
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Change of pace for virtual worship
Overall, we've liked our experience thus far with Altar Live. It has allowed us to produce a good quality livestream while maintaining some semblance of interactivity in worship.
PROSWe had previously been using a combination of a YouTube livestream and Zoom for our Sunday services in order to get an interactive feel to worship, but AltarLive allows us to combine that on one platform.
CONSIt seems that some of our users have experienced computers slowing down after some time on AltarLive. My best guess is that it might take a decent amount of RAM to get everything running.
Bevis
Education Management, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Altar Review
We are a music school and Altar Live is acting as our Virtual Performance Center. We will soon be switching from our current software that allows us to have virtual music classes to Altar live as well as we are currently testing.
PROSI like the virtual performance center look and feel. I also like the tables and rooms.
CONSI would like to have more hosting features and to be able to invite someone to the stage to present. Ability to share documents from your computer and whiteboard features.
Reason for choosing Altar Live
It started with the look for me.
Justine
Religious Institutions, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Excellent Digital Conference Platform
The AltarLive team provides personalized and caring service. They are innovative and responsive to feedback. Loved using this platform for our event.
PROSAltarLive enabled our digital participants to not only livestream the conference main sessions but also interact with our digital hosts AND each other. Thanks to AltarLive, we were able to bring a great experience to both our in-person and online participants. We had participants connecting, encouraging, and praying with each other from all around the world.
CONSThere are great features on the AltarLive development plan but they weren't available for our event. Looking forward to future updates.
Reasons for switching to Altar Live
We wanted the added interactive features of AltarLive
Matt
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Great product, needs to mature before viable
Excellent. Awesome people, responsive, and I am keeping my eye on them to eventually switch over when viable for us.
PROSGreat innovative concept, lots of potential
CONSIt lacked features of Church Online Platform that we couldn't overcome at this stage of product maturity.
Reasons for switching to Altar Live
More community engagement.
Marilyn
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2021
New User
The emphasis on community interaction is great. Setting up meeting rooms that we can gather in at anytime is a great addition
CONSI haven't used this long enough to find the things that frustrate me. That's a good thing
Reasons for switching to Altar Live
Liked the community interaction
Justin
Events Services, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
good idea
implementing
PROSease of setup for the administrator and staff
CONShelping new users to get set up and using