Accord LMS Software

4.53 / 5 (46)

Our advisors have recommended this product 4 times in the last 30 days

About Accord LMS

Accord LMS supports online courses, instructor-led training, certification and compliance management, gamification, and more. HTML5 content authoring, webinars, eCommerce and HRIS synchronization are fully integrated. Drag-and-drop features streamline the organization of learning content into folders and courses for different groups of learners. Resources such as videos, documents and web assets can be presented and tracked as well.

Personalized setup includes the choice of colors, branding and layout. Learner UI templates can be customized for your business. High-performance data management supports clients with over 200,000 learners and 25,000 learning elements. Enterprise clients can take advantage of built-in website management and multi-tenant features t...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

46 Reviews of Accord LMS

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(16)

16

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

September 2016

Marie

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Accord ranks #1 in support, price, and functionality!

My company first began our investigation into various Learning Management Systems a little over a year ago. After an initial introduction to Accord through Capterra, we quickly narrowed down our selections. Accord LMS remained our number one choice until we were ready to finalize the purchase. Though this was a lengthy process on my own company's end (approx. 12 months), our representative Mary Beth was nothing short of amazing as she remained patient, supportive, and enthusiastic. Mary Beth was always on hand to provide updates, answer questions, and consistently connect us to Solutions Engineers to provide insight into features of Accord that best benefited our company. We have been using Accord now for 6 months and have no complaints. Accord ranks #1 in support, price, and functionality in the world of LMS! Many thanks for the continued support!

Pros

Since we are utilizing Accord to connect various independent distributors, Accord's ability to provide Admin capabilities for over 40+ individuals is unmatched. The organization of levels of employees, as well as automatic reports sent to management is easy to understand and extremely effective.

Cons

Thus far, nothing to report

June 2016

Dale from MBI Systems Corporation

Industry: Computer Software

Time Used: More than 2 years


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2016

Accord LMS: Flexible, Valuable and Reliable.

Pros

Our client company licensed the Accord LMS several years ago to train temporary employees. The courses we implemented guide the employees to understand the business model, consider specific aspects of their new role, and train them to interact with the business system. Some of the content in the courses is confidential, and the Accord implementation helps to limit access to that content by limiting enrollment based on security roles. Courses are designed using the SCORM standard, which allows course development to be done independent of the LMS. The courses have loaded and interacted with Accord very well, correctly reporting quiz scores and completion status. Accord has been a very stabile product, requiring very little administrative attention. Our version of the product has a limit on the number of active learners, so we have had to monitor our usage and either limit the number of learners or adjust the license to fit our needs. We have directed several special requests to the sales department with regard to licensing, and each time they have accommodated our needs. We have found them a good partner to work with. We have kept the software on a maintenance contract throughout, and have generally found this to be a good value. While service requests have been minimal, there have been some key times during software upgrades where we have placed service requests. These were answered quickly and our issues were resolved. The cost of the maintenance contract has increased sharply, and this has caused us some concern. In summary, we have found the Accord LMS system to be flexible, valuable and reliable.

Cons

We were recently surprised by a significant increase in the maintenance contract cost.

Response from Rick

Replied June 2016

Thank you for taking the time to write such a thorough review. I'll pass your comments onto the entire team. Our price increase in January 2016 was the first in 4 years. For our hosted accounts, which include maintenance, it was only a modest increase. Our self-hosted customers did experience a more substantial increase. This reflects the additional support requirements that factor into most on-premise installations such as client server access, configuration, updates, etc. This may be why most of our competitors do not offer self hosted systems. I'm confident that you will still find the Accord LMS to be the best deal around.

October 2020

Lam from Accredo

Company Size: 201-500 employees

Industry: Packaging and Containers

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2020

Good Value and Support Service

Pros

Accord provides good value for its cost and has responsive and friendly customer support.

Cons

Automatic reports could be improved so that they are cleaner in appearance and more customizable. Additionally, we are waiting for more features to control the user experience.

Response from Accord LMS

Replied November 2020

Thank you for the review Lam! Our team has enjoyed working with you as you consistently grow your learning programs with the Accord LMS. Your Solutions Engineer is in the process of submitting a feature request on your behalf. We'll run it past the roadmap team and see what we can do. We're currently working on a number of exciting new features which we also think you'll like. Thanks again! We appreciate your business.

October 2020

Riyaz from Teletrac Navman

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2020

Accord LMS - Minor league player trying to play in the majors.

We inherited Accord LMS when we merged with our sister company. Even though we asked, we never received the onboarding experience you would normally get when implementing a new system. Accord LMS worked for our employees and customers however, the experience did not keep up with end-user expectations.

Pros

An excellent account management team who responds to all queries and concerns as needed. The product works reasonably well, especially if you don't need any fancy design changes.

Cons

Customization requires professional services or knowledge of DNN. Not much documentation or assistance from the company. User management, reporting, and course management work until you want in-depth functionality that most other systems have - out of the box.

Response from Accord LMS

Replied October 2020

Hi Riyaz, Thanks for your feedback. We genuinely appreciate it. Your positive review of our account management team reflects the feedback we get from most clients. We think that they're the best. Your feedback on our documentation was insightful. We are currently in the process of updating our online manuals and dozens of support and training videos to be both easier to follow and more integrated with the product itself. I'm sorry that you weren't able to get all of the customizations that you were looking for. As an LCMS, the Accord solution is among the most configurable platforms available, but some things can be more challenging or even out of the system's scope. It's our goal to provide our clients with the best LMS experience for their unique needs. It sounds like we might not have remained the right fit for you after your mergers. We hope that you found the best solution for your training priorities. Thanks again, Accord Product Team

August 2015

Candace from SCC

Industry: Primary/Secondary Education

Time Used: Less than 2 years


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2015

Review of Accord LMS

Pros

AccordLMS provides all of the expected LMS capabilities. The installation and upgrade of this product is simple. The administration is easy, customization is good, and the customer service is excellent. The eCommerce piece is robust and the system allows for multiple portals sharing courses from master to child. The system allows for free access (such as for internal training) as well as purchased access (for external sales, either individual or subscription).

Cons

One client that I worked with had too many sub-folders for their courses, and this caused performance issues (this may have been addressed in latest release). Also, if you need detailed quiz reporting (down to the individual question and answer level) you must build your assessments with Articulate, as AccordLMS has custom code to extract their reporting details.

Response from The Accord LMS Team

Replied August 2015

The Accord provides detailed quiz reporting for ALL assessments that provide the information, not just those authored with Articulate. Some assessments, from other authoring tools, do not provide detailed quiz information which makes it impossible for the LMS to report it. Concerning sub-folders, our current version is supporting clients with over 10,000 courses and sub-folders with excellent performance.