Spot on. No problem is too big. And to be honest, every problem was resolved asap.

From start to finish of implemtation, it was an absolute dream. [sensitive content hidden] gives the demo. [sensitive content hidden] helps implement. Absolutley ZERO problems. Ok, teething issues, but thats not a problem. It's overcome instantly, without fuss.

As its mandatory, I have to give one thing. The fact I cannot link actions to deals in the actions menu.

From our sales team account manager to the development and support team, we have been supported incredibly well throughout. Kept up-to-date with all changes, if we have ran into difficulties we have contact the team at Dante and they have resolved our issue very quickly. Helping us think of alternatives to temporary work-arounds to showing us how to use the system more efficiently.

We had a very manual process tallying up lots of spreadsheets into Xero, the software has not only streamlined our processes, it has has been great at saving admin time for our staff. We have managed to progress with other projects because we have been able to implement a much smoother booking system, whilst maintaining an incredibly useful crm package. This really is a great customisable tool that has been an asset to us, we love this product in the office, and have just upgraded our package.

I cannot think of one

[Sensitive Content] from Dante Software Support was crucial to upgrading the existing Morsafe website to fully integrate with Dante which now reflects the current course portfolio and can easily be modified .

The flexibility offered with Dante in order to deliver a good customer experience is important and the Dante support team have offered guidance and completed more complicated tasks on our behalf in order to make Dante work for us as a training provider. I am sure there is much more to Dante that we have yet to explore!

As with all software packages, the user has to get used to it, but there is plenty of assistance on offer.

The missing 'return' button means that repeated delegate information cannot be carried over and each delegate needs re-entry. No response or acknowledgemen to requests for 3 months now

Previously everything was on Excel and very manual. Having imported the delegate data into the system and written templates, everything is consistent. This is great for reporting and generally is quicker and more efficient for everything. There are help buttons along the way but I have found Customer Service are quick to respond if i have a query or idea. Overall, I love this system and would highly recommend to other users.

The system is easy to use and adaptable to our needs and it saves so much time on a day to day basis. We used Excel previously which allowed for easy upload into the system which made set up a breeze. From creating templates, reporting, data consistency and loads more, it really has been a game changer.

I can't really think of anything to put as a con.