All ELMO Software Reviews

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Kseniya

51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

ELMO HRIS: Review Snap-shot

Tariq

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Great Learning, Good collaboration

Very positive

PROS

Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.

CONS

Searching for a specific training or looking for new / available trainings

Vendor Response

Thanks so much for your review, Tariq. If you ever need any more help on ELMO Learning Management, your system administrator can reach out to your Account Manager to work out solutions specific to your needs. Kind regards, ELMO

Replied September 2021

Bhawna

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

HRIS Feedback

The overall experience has been great so far.Suits to the organisational needs.Looking forward to more features.

PROS

It suits the business requirement.Has some great features.The concept of updating the system from time to time is excellent, which means the employer doesn't have to look for other options and upgrade the system as per the latest software.

CONS

Yes, like downloading the course material.Currently, there is no option to download the course handbook, and after assigning the course to staff, the employee raised such a request.

Reason for choosing ELMO Software

Cost efficientImplementation structureAlso, most importantly, the initial discussion of introducing the system was very engaging and persuasive compared to others.Was presented well

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2021

Good system - more suited to Offices than Hospitals

Easy to use, just have to put in more effort on our part to make it work for us.

PROS

Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.

CONS

Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications. Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.

Reasons for switching to ELMO Software

Management made the decision to use an online system as we no longer had tech support for our previous product.

Vendor Response

We really appreciate the time you've taken to write a review. ELMO's Dashboards feature, under Analytics, can help you create user-friendly charts that can be easily exported. Your system administrator can reach out to your Account Manager to work out solutions specific to this feature. Kind regards, ELMO team

Replied December 2021

User Profile

Andrea

Verified reviewer

E-Learning, 501-1,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2021

Improved a lot

Very satisfied with the latest version and appreciate the transparency provided for all users across the workforce from planner to user to performance review teams. The interactive aspects within the modules do help to improve engagement with the content (I used to just click past a lot).

PROS

Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.

CONS

It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.

Vendor Response

Hi Andrea. We really appreciate the time you've taken to provide such a great review. Feedback like yours is crucial to the evolution of our solution. I have passed your feedback on to our Product Development team. We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO

Replied September 2021

jurgens

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

safe and secure

Great-used ELMO training for my SERT 4 TAC a few years ago

PROS

Good integration with daily workflow, and compiled in a very respectful towards the learner

CONS

Not difficult at all, very understanding and easy to learn

Vendor Response

Hi Jurgens, Thanks for your review. It is great to hear that you find ELMO's Learning Management System so helpful with your training. Best wishes, ELMO Team

Replied October 2022

User Profile

Adam

Verified reviewer

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2020

All in one HR?

It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.

PROS

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

CONS

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

Lincoln

Security and Investigations, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

ELMO work training

I have used it for a number of years to keep my learning up to date.

PROS

its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.

CONS

it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.

Vendor Response

Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.

Replied October 2022

noel

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

stress management

PROS

great for continous learning and imprivement

CONS

not able to integrate to the whole range of users.

Vendor Response

Thanks so much for the review, Noel! We hope you continue to enjoy ELMO's learning management solution. Best wishes, ELMO Team

Replied February 2023

David

Security and Investigations, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2021

Great LMS software

PROS

very practical and great layout, keep up the great work

CONS

nothing to note

Vendor Response

Thanks so much for your review, David. It is great to hear your positive feedback! Kind Regards, ELMO Team

Replied September 2021

Tony

Security and Investigations, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

A 99% good experience

I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even prior to using it for my job I used it to get some needed courses that started and were needed for my career in Security.

PROS

The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all hardware platforms (iPhone, computer etc.)

CONS

Occasionally there are issues with using an apple device that requires the course to be done on a computer. This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult, where I always have my phone on me.

Vendor Response

Thanks so much for your detailed review of ELMO, Tony! We really appreciate the time you've taken to provide feedback on your experience over the years, and great to see you are still enjoying ELMO's LMS. We've passed on your feedback regarding mobile usage for your training to our Product Development Team. Many thanks, ELMO Team

Replied December 2022

Maile

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

ELMO Software Is Great

Excellent experience. Deployments have been made easy

PROS

Easy to Navigate and Access. Summary of all data is clear and easy To understand

CONS

Limited only to Australian platforms when it comes to Finance and Banking.

Reason for choosing ELMO Software

Convenience

Vendor Response

Hi Maile, Thank you for sharing your experience with ELMO! It's great to hear you find ELMO's cloud-based solutions so easy to use. Kind regards, ELMO Team

Replied December 2022

Helena

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2023

Great everyday use

I have thoroughly enjoyed using this system.

PROS

The ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.

CONS

There are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll

Reason for choosing ELMO Software

I would guess the fact that it offered the full suite at a reasonable cost.

Reasons for switching to ELMO Software

outdated

Daria

Non-Profit Organization Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2020

Learning module

PROS

Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.

CONS

More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.

Reason for choosing ELMO Software

Ease of use, value for money and course builder were main reasons

Vicki

Human Resources, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Easy of People Management

All staff that I have had the experience of working with have been extremely professional and helpful along the journey of implementation. Could not speak higher of them as a team.

PROS

Ease of use and ability to implement product is very high

CONS

You currently don't have the ability to have two managers

Reason for choosing ELMO Software

Quality

Vendor Response

Thanks for the wonderful review, Vicki. It is great to hear about how the ELMO team has supported your organisation through the implementation process. Your feedback has also been passed on to our Product Development team. Kind regards, ELMO

Replied January 2022

Kseniya

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

ELMO HRIS: Review Snap-shot

Overall, our feedback is very positive and staff across all levels are happy with the introduced HRIS

PROS

Great customer support team: very responsive and efficient

CONS

Some visibility features are yet to be improved (e.g. display of data, attaching additional data, etc.)

Reason for choosing ELMO Software

Great customer support service + knowledgeable help-desk

Vendor Response

Hi Kseniya. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team. Kind regards, ELMO

Replied December 2021

Carol

Civil Engineering, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

We use the standard modules available from ELMO and edit them in the Editor software provided.

Easy to use and maintain. Good coverage of learning topics within the 400 topics available.

PROS

Good range of topics, covers the basics for compliance and has a mix of information and quiz items all of which can be modified/edited to our company needs. Simple to use and easy to maintain.

CONS

While the modules have sound instructional design and get the job done, they are not highly sophisticated or overly glossy. Having said that, we paid for a good solid offering to cover the needs of people on the go, who need to get the information quickly and efficiently.

Andrew

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great platform

easy to use, great way to merge leave, HR and learning modules in one system.

PROS

being able to see things such as forecasted leave helps an employee to work out when they can take leave etc. being able to share recognition with peers and for the company to see it also is great.

CONS

perhaps the forecasted leave could be on the home page of the leave? just sometimes a little annoying to go through different pages to find out?

Vendor Response

Hi Andrew, Thanks so much for your review and it's great to hear about your positive experience using ELMO's cloud-based solutions. We've passed your feedback regarding forecasted leave on to our Product Development team. Best wishes, ELMO

Replied October 2022

Javier

Computer Hardware, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Easy to use

Nice software to check my pay every week

PROS

Easy to use, simple interface, not to many animations

CONS

basic colours, sometimes took to long to charge

Reasons for switching to ELMO Software

price and reliability

Vendor Response

Hi Javier. We really appreciate the time you've taken to write a review and thank you for your feedback. We've passed this on to our Product Development team. Best wishes, ELMO Team

Replied September 2021

Anu

Health, Wellness and Fitness, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2022

User Friendly Application

Leave management and performance management has been a breeze with this application.

PROS

Very user friendly application and easy to navigate. Great to monitor processes and progress.

CONS

No feature which has been identified with an issue to date.

Vendor Response

Hi Anu. Thanks so much for taking the time to leave us a review. It is great to hear how ELMO's Leave Management and Performance Management solutions have benefitted you. We hope you continue to enjoy using ELMO! Best wishes, ELMO Team

Replied October 2022

Ben

Mechanical or Industrial Engineering, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Solid product overall

Great software overall with strong support. tickets are generally actioned quickly and extra support is always there for urgent issues

PROS

The Course Builder is a great tool with lots of customisation and its easy to use

CONS

one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet

Sharron

Government Relations, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great all round platform

One stop shop easy to use

PROS

Easy to use great support available, has numerous functions for all companies

CONS

the worst thing about the prduct is the amount of time it took my company to take advantage of ELMO

Vendor Response

Thanks so much for your review, Sharron! We hope you and your company continue to enjoy the benefits of using ELMO Software. Best wishes, ELMO Team.

Replied October 2022

celine

Hospital & Health Care, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

10

excellent

PROS

easy learning and keeping the the record of my health learning

CONS

Each time entering username and password

Johan

Health, Wellness and Fitness, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Elmo review

Really positive as I can keep tab on all my paperwork required for my job

PROS

Very easy to navigate between menu's, very clear from the outset what needs to be done, what is finished and when next task is due e.g upcoming refresher for first aid in my case

CONS

nothing in particular, as very comprehensive but at same time easy to use

Vendor Response

Hi Johan. Thank you so much for your review. We are happy to hear you are enjoying using ELMO Software and it is helping to manage your training. Kind Regards, ELMO Team

Replied October 2022

Douglas

Government Administration, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Great training product

My organisation deals with sensitive issues and it's critical that staff are up to date with the latest requirements of roles. This software reminds us when our training needs to be done and how long we should allow to complete each element.

PROS

This software keeps me up to date with the training and development requirements of my organisation. I get reminders when new training is available and also when my knowledge needs to be updated

CONS

I don't have any negative comments to make about this software.

Vendor Response

Hi Douglas, we are so pleased to hear how ELMO's Learning Management System has helped you to keep up to date with your training and development requirements. Thank you for your feedback. Kind regards, ELMO Team

Replied January 2023

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