Paycom
About Paycom
Paycom Pricing
Contact Paycom for pricing information.
Starting price:
$0.01
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Paycom
1 - 5 of 864 Reviews
Beth
Religious Institutions, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed April 2021
Centralizing HR
Brandon
Verified reviewer
Food Production, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The easy way to manage and view your paycheck and schedule
The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go
CONSI didn't have any dislikes about this product.
Reasons for switching to Paycom
Easier overall program and interface with managing my schedule
Vendor Response
We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!
Replied January 2024
MIRANDA
Security and Investigations, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Best Payroll/HR
the sudtomer service is absolutely amazing. We get responses back no longer than and hour. All our questions get answered, or the work through them with us to find the best solutions.
CONSSo far we have nothing that is a downside from switching over.
Reasons for switching to Paycom
We needed better costmer service and a platform that can handle all our needs as a company.
Vendor Response
Miranda, we're thrilled to hear our team is providing you and your organization with top-tier client service! Thank you for your allowing us to serve your organization!
Replied March 2024
James
Consumer Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2023
Beware of Cost and other claims
We have had a bad experience with Paycom. They are a petty, unethical company. The salespeople do not accurately represent the costs of the system. Paycom over billed us by $100K in the first 12 months of the contract because they put the “wrong” rates in. Shame on us for not noticing this sooner, but when we did they would only pay us back $75K over 3 months! They said $25K of the disputed amount we “signed” up for. The implementation was also sloppy as many of the integrations that they had promised were not working. It was a revolving door of consultants trying to help us. I will give them credit for having a good mobile app and marginally better reporting, but if you are with ADP or UKG, think twice about switching. I am happy to talk about my experience.
PROSMobile app is good as is the reporting in general.
CONSFees that were charged were wrong and sales people did not thoroughly explain the billing process. Very opaque.
Reason for choosing Paycom
Claims of better reporting, better user experience.
Reasons for switching to Paycom
UKG service and software was not good.
Vendor Response
Hi, James. We've connected with the team serving your organization and understand they have been in contact with you to help resolve your concerns. We recommend working with them as they will be able to assist you. If you need anything further, please email us at feedback@paycomonline.com.
Replied October 2023
Nick
Recreational Facilities and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy to use and great features
The implementation process was not that bad. The implementation team that we had were very knowledgeable and easy to work with. They answered all our questions and were very hands on with the whole process. The system itself is also fairly easy to use once you figure out where everything is. There is a lot the system can do with a lot of nice features; it just depends on what you want to utilize.
PROSWe like that we are able to do all the onboarding within the system, so we no longer need to enter the information manually, saves a lot of time. We also like that the employees can put there missed punches and vacation requests right into the system.
CONSThe vacation accrual policy was a bit tricky to set up the way we wanted it.
Reason for choosing Paycom
We liked the BETI feature that Paycom offers allowing the employees to view and approve their checks before we actually finalize the payroll allowing us to make any corrections before its completed.
Reasons for switching to Paycom
Paycom had more features that we were looking for such as the self-onboarding.
Vendor Response
Nick, we're happy to hear how Paycom has streamlined HR and payroll processes for you and your organization! It's also great to know your implementation team was knowledgeable and attentive. We appreciate your review, and thank you for allowing us to serve your organization!
Replied January 2024
