If your primary metric is output of content, and getting *something* in front of your teams for the least effort/money, Shape is awesome! If you're more interested in whether the learning goes in, then there's no substitute for good old fashioned high quality learning design.

When the guiding philosophy is "something is better than nothing", then Shape is great for getting you out of a pinch.

The content is bland, relatively ineffective from a pedagogical point of view, and universally does not create much engagement.