It makes it so easy to process and close a file. everything can be done and saved online. you can see all of your activity, and assign tasks and other things to different people. You can always make changes and adjust things.

Qualia is the best. it is so intuitive and user-friendly. The customer service/support is awesome. It makes my job of processing and closing files SO MUCH EASIER. There are always updates going on to make it better

nothing! I love this software. This is the best software for title that I have ever used. I am recommending it to everyone

The most attractive part about Qualia is that it's web-based and accessible anywhere the Internet lives. Secondly, the ability to integrate (most) underwriters and other vendors into one platform basically sells it.

Because Qualia tries to "play with everyone" it presents the problem of you fix one feature for a particular agent or location, but it then creates an issue for another. Also, real estate and title is so different from one end of the country to the other, it's difficult to cater to everyone when it comes to specific features and options.

It was a DISASTER from the get go. The onboarding they require focuses more on trying to sell you additional services that Qualia offers for even more money instead of training. My staff is very software friendly and we used this daily for over 6 months only to be told that our numerous concerns were based on our inexperience and inability to learn a new software.

NOTHING! The software is not user friendly and customer service is horrible!

We were promised before I switched legal software that they ALWAYS have the most recent title forms on Qualia. This was an OUTRIGHT LIE, and after using for more than 6 months they still do not have the updated forms. We were told that merging documents would be "easy" and "fast" and it absolutely was not. Accounting in the system is terrible, as you cannot overwrite checks and deposits in Qualia if something changes at the table.

good. it has been the only closing software I've used, but according to coworkers its great

the ease and organization of the software,

there are glitches a lot, sometimes parties see extra names,

Very easy to customize everything to your company's needs. Customer service is readily available and responsive .

I would like it if it was easier to mark up the documents within the document viewer and would love to have the ability to make notes directly on the documents rather than using a text box to view the note, that only pops up when hovering over it.

The transition form our old software to Qualia was virtually seamless. Qualia support was extremely helpful with the transition and implementation. Our users are now pros on the system and there was a simple learning curve as the software is extremely intuitive.

I like the accounting features most about the software. Particularly the ability to easily conduct a daily reconciliation and the Positive Pay function.

What I like least is the cost of Qualia Connect.

I like it a lot. I was nervous at first but the learning curve was much smaller than other systems I have worked on. Even with only working on it about 9 months I have really like and learned a lot.

It is hard to choose just one thing but I would say that how it is organized. Each of the tabs work very well together in a way that flows from one to the other and back.

It is somewhat rigid where the system does not let the user have as much control whereas on another system I worked on before I was able to override and change things which would make my job easier.

Qualia has been a lifesaver and given our agency credibility.

Qualia is intuitive, user-friendly, and understands our industry. It works with our other business partners so that we can do everything in the program and it's ACCURATE! I've tested it. Qualia Connect saves us an unbelievable amount of time reaching out to our customers and partners getting information that use to take us hours to obtain. It saves us time and money and costs less than both of the other programs we've used.

Nothing. We like it all. I wouldn't change anything.

I enjoy Qualia for its convenience and ease of use.

Every aspect of opening, processing, settlement, recording, and post closing are all in one place.

Not many clients want to utilize connect because they're happy to just use regular email and I don't know how to turn connect off.

Overall, I love using Qualia and am so glad we have adopted this software into our practice. Everything is so convenient -- from ordering title and revising the commitment to e-signing documents for closing! I appreciate that the Qualia team is always responsive and ready to help solve any problem as well. Thank you!!

I am a "list person" so the task list is my favorite feature. It eliminates the need for paper to-do lists for individual files and is great for providing a quick visual of what has been done. I like that our administrators created specific workflows for different types of purchases as a basis of what needs to be done, and I can customize those workflows to any necessary deviations in my file as well. This feature has definitely improved my processing experience.

I don't like that it isn't "non-user" friendly -- if an agent or lender doesn't like it or can't access it for whatever reason, it makes it more time consuming for us. You cannot drag an email straight into the system without saving it to the desktop first, and cannot add a document to an email without downloading it first. We previously used Ramquest and this was a feature that is really missed by me and my coworkers now. I also don't like that there isn't a way for me to log in from the client's perspective so I can walk them through whatever they aren't understanding. I get many calls saying they can't log in or don't understand what they're being asked, and all I can say is, "I'm not sure what you're seeing on your end, but this is what was sent on mine." Would love to see exactly what the client does on their file!

The time we save with ordering title work in the program and generating our closing docs with the click of a button has saved us so much time.

I love how interactive Qualia is. It makes generating documents so easy and their customer service is the best!

It's a little difficult to use with non-traditional transactions.

We are extremely happy with Qualia overall. the fact that it interfaces easily with Word is one of the biggest benefits we see. As a law firm, we often tweak standard documents to meet the needs of our clients, and it is as simple as possible using Qualia. We also like the fact that they listen to us and try to integrate ideas that we have into the program.

We immediately saved at least 20 minutes per file in opening files. Getting around the various parts of the program is simple. Our office is substantially more productive since we started using Qualia.

My only real gripe is that because it is cloud based, they are constantly updating it. However, sometimes, an update to one part affects another part in unanticipated ways.

All and all Qualia is the best conveyancing software I've used. All software has its quirks but Qualia seems to be the least "quirky". Extremely user friendly and a really appealing modern look to it.

Qualia is so user friendly. Most features can be figured out without any resources. If you do need some help, the tutorials are also extremely user friendly! win win!

We like learning new ways to integrate Qualia into our workflow, but find that oftentimes the features we start to look into using, turns into needing to pay another arm and a leg and would include a lot of things we wouldn't use. Would be nice if we could pick and choose a bit more- a la carte.

Qualia has been a godsend for our office!

Qualia and its integrative features, templating, and custom document creation make it so easy to work quickly and efficiently. I love not having to manually save changes, and how you can see changes made instantly in the documents. Being able to message my staff and ask them questions through Qualia makes it easy for individuals to work remotely and keep our phone lines free.

The only thing I wish qualia could do is order MLC's through the software for municipalities that allow online ordering.

This product is AMAZING, and makes my life so much easier. I get praised on the speedy and accurate work I always do; and a big part of it is the awesome resources I have within Qualia.

It has everything you need in one hub... I use Qualia daily to open files, order title, record documents, post-closing tasks, and so much more. It is truly great.

Modern technology always has its ups and downs, the only thing I can think of is the lag time for refreshing policy rates and/or documents and issuing final title policies. Sometimes it takes longer than it should or just doesn't work at all, so I'll have to refresh the internet page I'm in or restart the whole computer.

We are extremely happy with Qualia. We have seen our production time decrease, as well as an increase in time saving.

Integration with clients and vendors. This makes us more accessable

Balancing issues at times..every once in a while, the balance section is off

Overall very user friendly, nice training videos, quick, seldom crashes.

Very user friendly, doesn't seem to "go down" very often

There is no "UNDO" button. I seem to accidentally delete things and not easy to recreate.

Qualia allows us to fully manage all steps of the closing process in one place. It’s great to be able to do everything from one spot. The integrations with title vendors, banks, and shipping services is key to enhancing our firm’s productivity. The document creation and sharing features also help us save time and a lot of headaches. I can’t imagine doing closings without Qualia!

Getting everything set up can be pretty time consuming and complicated.

My overall experience is a 9.

What I like most about this program is that it is user-friendly. I am very tech-savvy so working with programs like this one makes my life so much easier and makes my work more enjoyable.

What I don't like most about this program is I wish it was more user-friendly for our clients that are not tech-savvy. Also, for our regular clients, it would be nice if they didn't have to have to repeat the same tasks on every order we open for them. If they can have their own portfolio to see what active orders they have and have their own portfolio with a list of their pipeline would make it a seamless flow I think.

Support folks are incredibly helpful, and the most recent update allowing users to customize their order dashboards has been extremely helpful for everyone in all departments for at-a-glance reporting and decision making.

Qualia is easy to use and integrate with third party platforms like Gmail, making communications and document management easy. It's encrypted, so our clients feel comfortable sharing their information, which is huge.

At times, sending documents will fail if file is large. Simplifile will occasionally give a county not found error. The reports tab is restrictive in not allowing a custom date range

The must have feature in Qualia is the customizable Workflows that are assignable to individual team members or to groups of team members. Not far behind is the ease of use and document management capabilities.

There is nothing to least like about it. Every time I find a part of the software that could work better in some way, within a few months, the latest upgrades are rolled out to do exactly that. It is clear that the software is constantly being reviewed and upgraded with the customer in mind.

e signing is awesome! I like that we can interact with all parties and have the automatic reminders go out to interested parties.

Very easy to use and interactive for our clients. Functions are easy to understand and navigate. Easy communication with clients.

I don't like that I can't do anything else when I am in the middle of an email without losing the email I was working on.

Qualia interfaces with CAD and we are able to locate properties faster, the file folders are all together and anyone can look at a file and see what has been done. Has great checklists. Came from a different program and this one is so easy to use. Also has great customer support who respond in a timely manner.

This product is easy to use, has great tutorials and make the whole process super streamlined.

We use marketplace and sometimes the interface doesn't seem to work and wants credentials. We use templates so when this happens it can be a pain.

Overall we have reduced our turn around time by nearly 75%. I receive emails from clients DAILY thanking us for our fast turn time!

Qualia has made my job so much more efficient. Our entire office is running smoother thanks to this program! Everything links together seemlessly.

One thing we have a problem with is that the title fees "reset" to a default when there are changes to the loan and/or purchase price. We have a lot of different fee schedules for different clients and then we have our standard/default fees. We have to be extra careful to not send out CDs that have accidentally reset. At a minimum I'd like to see an alert function that asks us to verify the revised figures.

Qualia is a little more expensive than other title software, but you definitely get what you pay for. Qualia greatly improves employee productivity with its automations and intuitive structure. Without Qualia, I would need a larger staff. Also, because of the ease of use, employee morale is higher, as opposed to places I have worked where people seem to constantly complain about issues with other software programs.

Having only used older title software, I was amazed at Qualia's features when we began using it at my new firm. The software alone can do the job multiple people did manually at my old firm, especially if titlework is ordered through Qualia's marketplace. Integrations with title companies, shipping providers, and more drastically save time from not having to switch from website to website, login to login.

The most difficult part of Qualia is getting all the automated features set up as you want them. However, once things are set up, the automatically generated settings and documents save tons of time.