All Smarty Reviews

1-25 of 45 Reviews

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Milan

Retail, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

upfront data validation help achieve optimized process

PROS

the data quality, autosuggest and deep address validation. Quality data is the key to success and optimize business processes. It saves lot of time and energy of our team and same time better customer experience.

CONS

The API management console on Smarty needs improvement. I feel various features are missing, for example, detail of traffic sources and volume on various apis, api throttling configuration, api tagging to manage various keys inside large organization, user management with various roles, etc.

Reason for choosing Smarty

Smarty selection was no brainer for us due to the accuracy and data quality.

Vendor Response

Thanks for your review! We've been making lots of changes to the Smarty user dashboard, including adding management for user roles. We're working on creating a better management for API keys and tracking who's using what keys. Thanks so much!

Replied April 2024

Joe

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Smarty is a smart choice

Overall very good through over 5 years of using them.

PROS

Their uptime and features are robust and reliable.

CONS

Lack of continual development for use with wordpress.

Reason for choosing Smarty

The smarty API was easy to use compared to others.

Vendor Response

Thanks for your review!

Replied May 2024

Albert

Education Management, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Smarty Streets Works

PROS

Smarty Streets is easy to use for someone who has never used the product

CONS

Smarty requires you to pay for the product

Vendor Response

Thanks for your review!

Replied April 2024

Robin

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Easiest and Best address validation tool

I'm very happy with the experience and couldn't recommend it more.

PROS

It's very easy to use and integrate with various custom and enterprise applications. Their customer service is top notch and get back on priority.

CONS

For south east asian countries and african countries, at times the results can iffy.

Reasons for switching to Smarty

It was way more costly and difficult to integrate

Vendor Response

Thanks for your review! We do our best to match the data in every country and region in the world. Some countries don't have as high of quality as others. If you have a specific address that you're having trouble with feel free to message our support team and they can help you. Have a great day!

Replied April 2024

Andy

Non-Profit Organization Management, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Market-Leading Address Verification APIs

PROS

For roughly five years, our organization has relied on Smarty, and it has consistently delivered outstanding performance. It stands out as the top choice in the market, as confirmed by our regular assessments during annual renewals. One aspect that particularly impresses me is its remarkable reliability and stability. Additionally, its comprehensive and user-friendly API documentation greatly facilitates our developers with integrating address validation into our various use cases. Whenever we've needed assistance from customer support, they've consistently provided prompt and knowledgeable responses, backed by thorough documentation.

CONS

While the cost is reasonable given the quality, offering renewal discounts for long-term customers would be appreciated. Also, Improving connectivity with Account Representatives and streamlining procurement would enhance the experience.

Vendor Response

Thanks for your review! We're actively working on steamlining the procurement process and expanding our account representative team to better meet the needs of our customers. Have a great day!

Replied April 2024

Brent

Outsourcing/Offshoring, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Smarty: Enhancing Address Validation with Precision and Speed

Smarty’s robust features and reliable performance make it an indispensable tool for any business requiring precise address validation. Its ability to handle domestic addresses makes it a top choice for enhancing our web platform's capabilities at a great price point.

PROS

In the realm of custom software development, integrating reliable address verification can be pivotal. Smarty emerges as a standout solution, offering both USPS and international address validation. Its service accuracy and speed are unmatched, streamlining the user experience significantly by reducing errors and improving efficiency. The API integration is seamless, fitting effortlessly into our bespoke platform with minimal configuration. Additionally, Smarty's list-processing tools are versatile, catering to various business needs. Smarty helps our members enter addresses with ease and ensures every address is precise and verified.

CONS

This product has been great for my company and development team. It provides a reliable solution.

Vendor Response

Thanks for your review!

Replied April 2024

Avinash

Information Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Seamless Address Validation with Stellar Support

My overall experience with Smarty has been extremely positive. Their service is not just a tool but a vital component of our infrastructure, ensuring data integrity and operational efficiency. The reliability of their address validation coupled with the peace of mind their customer support provides has made Smarty an invaluable partner to our business.

PROS

I am consistently impressed with Smarty's robust address standardization capabilities. Their proficiency in handling both US and international addresses has been instrumental in optimizing our operations. The standout feature for me, however, has to be their exceptional customer service. On an occasion where we encountered a billing issue, their team's swift and effective resolution ensured that our mission-critical app remained uninterrupted. This level of support is truly commendable and instills great confidence in their services.

CONS

To be honest, it's challenging to pinpoint drawbacks in a service that delivers so effectively.

Vendor Response

Thanks for your review! We're glad our tools are working well for you.

Replied April 2024

Curtis

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Flexible and easy to use address validation

No complaints. They had the right solutions for us with flexible pricing plans that changed with us. Been a satisfied customer for 10+ years.

PROS

Their online tools to manage your account are extensive as is the documentation and examples for integrating new products. Their online chat has always been helpful in working through issues. Address autocomplete works great to help reduce user friction and user input errors.

CONS

Our implementation of the address autocomplete stopped working and it was because they stopped supporting jsonp. Fortunately, the fix was as easy as not passing dataType: "jsonp" in my ajax call, but it would have been nice to have received a notification about this.

Vendor Response

Thanks for your review!

Replied April 2024

Lei

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Great Address Validation tool for US Addresses

PROS

The capability to efficiently breaks down complex address strings into individual components such as street name, city, state, and zip code. Even with variations in address formats, abbreviations, or misspellings, the tool constently delivers precise parsing results. The ability to validate US addresses is also great, the tool ensures only accurate and deliverable addresses are accepted.

CONS

While the address validation tool offers impressive parsing and validation capabilities, there are a few considerations to keep in mind. The international address verification is expensive. The account manager was not able to offer a lower tier based on our volume usage. And there's limitation with parsing international addresses, which we are still leveraging multiple third party vendors. The address format vary significantly across countries, so might worth to improve the data quality in response country by country.

Vendor Response

Thanks for your review! Not every country has the same standards, so you're right that data quality can vary country by country. https://www.smarty.com/articles/what-is-international-address-validation While specific needs of companies using international addresses may differ, we've found that what we offer is still a top-teir solution that our customers love. We're continually working to make and adjust our plans to better meet the volumes and needs of our customers. Recently, we added several smaller plans for both our US and international plans. We hope you continue to find value in Smarty's products!

Replied April 2024

Helvio

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great service, friendly people.

PROS

Smarty guys send very informative AND entertaining newsletters. It really is a blast to read. They get the point across with a lot of respectful humor. Their API is excellent. And support. You talk to an extremely friendly agent every single time!

CONS

I think the bulk data processing in Smarty is not great. I see a lot of potential for companies that need to do a one-time-data-cleansing struggling with the API until incremental batches are possible. Or maybe this was already fixed, but was my impressions when I started working with Smarty

Vendor Response

Thanks for your review! We recently updated our bulk validation tool to process up to 500,000 addresses at once. If you need more addresses than that processed at once we suggest using the CLI. If you need any help with any of our tools you can always reach out to our support team by visiting smarty.com.

Replied April 2024

Richard

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2024

Easy and effective

It was the most cost effective and low impact solution for us to automate and integrate address correction.

PROS

From the initial purchase through the final testing the integration of Smarty to our proprietary e-commerce and ERP platform was easy. The API was simple to understand, coded, and has very fast response times. This allowed us to have minimal impact on customer and user facing interactions.

CONS

Testing. It's hard to find the right combinations of addresses scenarios to test validations and corrections. There is also the 1 in 100,000 addresses that while USPS valid, just do not validate well through the API call. However, we have submitted such problems and they do get corrected by Smarty fairly quickly.

Reason for choosing Smarty

The performance of Melissa data was outstanding but at a high cost.

Joe

Legal Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Quick, solid, reliable data

After years of use, it's been cosnsistant and steady. Has saved us countless man hours

PROS

Quick and easy to use with reliable and accurate data returned. Excellent support and account management

CONS

somtimes almost TOO much data to wade through. varying data points returned instead of a consistant/predetermined list

Vendor Response

Thanks for your review! Getting inconsistant data is frustrating and not what we'd hope our users are experiencing. Depending on the information available and the parameters of the query, there is a possibility of getting different data back for your addresses. We have definitions for all possible output fields available with our US tools: https://www.smarty.com/docs/cloud/us-street-api#http-response-output Not all data is for everyone but with customers in all sorts of industries and with different use cases we make as much of it available as we can. Thank you for the feedback!

Replied April 2024

Kyle

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Super easy to implement; Your bosses will love the results

PROS

The APIs are super easy to use. The documentation and support is top notch. The address validation services are critical for our business and saves staff time from having to manually process address validations/corrections with other software solutions. After starting with Smarty our returned mail has reduced dramatically.

CONS

Was a little TOO easy to implement. Now management expects us to perform more "wizardry" in other areas.

Vendor Response

Thanks for your review! We're... not sorry for our ease of use and wizardry. Ha ha.

Replied April 2024

Mike

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Smarty address validation API

PROS

Smarty is easy to set up and use. Coverage is comprehensive.

CONS

The response codes are somewhat complicated, but then again, the data analysis being provided is complicated, so I guess this is to be expected

Vendor Response

Thanks for your review! Thank you for your feedback on the response codes. We'll look to see if we can find ways that we can simplify that information. We try to supply ample information for reading those codes on our site: https://www.smarty.com/docs/cloud/us-street-api#http-response-status But there is always room for improvement. Thanks again!

Replied April 2024

Matthew

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Midwestern University Address Verification

A good, solid, dependable vendor, that we continue to use for now and for the foreseeable future.

PROS

the API allows our organization to quickly and accurately verify the addresses of our employees, students, and vendors that we work with. The latitude and longitude data is very handy when we need to use a map.

CONS

Can't think of anything that I dislike about the product

Reason for choosing Smarty

At the time, more information provided than other alternatives was available with the Smarty product

Daniel

Religious Institutions, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Smarty provides solid address validation for the money

Overall, we are pleased with Smarty. It works well for our use and with international address validation it covers all our customers and does it at a significantly lower cost than our previous address verification solution.

PROS

It integrates with our CRM application and provides fast address validation.

CONS

There are occasionally times when it doesn't give the correct address or changes the formatting.

Reasons for switching to Smarty

Smarty had better integration with our CRM application and was much better on price.

Andy

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Cancer Support Community SF Bay Area Review

PROS

The day-to-day functionality with our CRM is seamless and the a hoc bulk address verification import process is straightforward and convenient.

CONS

That we can't decrease the monthly limit for a reduced cost.

Vendor Response

Thanks for your review! We're continually changing our plans in order to better meet our customers needs. We recently just released some new smaller plans that you might find beneficial. https://www.smarty.com/pricing

Replied April 2024

Brandon

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great Normalization Tool

Since we have started using Smarty near the beginning of their inception, we have had nothing but great experiences using their product. They have consistently been more affordable than any alternatives while providing comparable services. 10/10 would recommend.

PROS

Smart Streets is super reliable and consistent on returning correct address information.

CONS

They have removed their unlimited use option for address verifications.

Vasyl

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great tool for address validation

PROS

Smarty is a fast and reliable solution for address validation.

CONS

In very-very rare cases addresses marked as non deliverable while carriers can deliver to it.

Vendor Response

Thanks for your review! The deliverability is variable depending on the carrier you're using. We're happy to hear that you're experiencing this issue very very rarely. We do make regular updates to all of our data and hopefully this will tighten that up for you.

Replied April 2024

Lance

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

It just works!

The people at Smarty have been very helpful. When they noticed we were spending too much for a service we were not utilizing, they told us. It saved us $50/mo.

PROS

The API is simple and easy to use. We've integrated their address verification service into numerous products.

CONS

I don't have any cons to share about Smarty.

Vendor Response

Thanks for your review! We're happy that you're happy.

Replied April 2024

Dmitriy

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2024

Great Address Validation and Geocoding product

Smarty is a high-quality address verification and geocoding service, with SDK that supports all major programming languages/environments. It is very competitively priced and provides good great value comparing to other providers in this space.

PROS

Intuitive, well documented API and great and reliable SLAs

CONS

Prior to release of Rooftop Geocoding functionality, the geocoding was not on par with other providers in this space. However, after the release, geocoding quality is very competitive with higher end providers that change a lot more.

Justin

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Great solution and easy to implement

PROS

We compared similar services but ended up using Smarty for it's simplicity and simple integration.

CONS

When we first launched with Smarty there were not a lot of features and products

Vendor Response

Thanks for your review! We've been releasing new products and services like crazy over the last few years. Hopefull you can find everything you need at smarty.com

Replied April 2024

Ashton

Biotechnology, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Quick and Easy Address Validation

PROS

Leverage a user-friendly interface for seamless address integration and validation. The solution boasts exceptional uptime with minimal service disruptions, ensuring consistent data integrity and processing.

CONS

None that I have seen so far in my daily use

Santosh

Industrial Automation, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2024

Great Product and ease of use and integrate

overall a great product with ease of use and integration

PROS

Address validation Results and ease of use

CONS

non-Relevant messages for invalid address validation/failed ones

Vendor Response

Thanks for your review! If you see any issues in the output data, please reach out to our support team and they'll be happy to help!

Replied April 2024

Robert

Public Safety, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Smarty Rules!

PROS

The accuracy oof data and ease of using the API.

CONS

Nothing yet! We implemented the latest version without any issues. The team relies on this data for daily processing of orders.

Vendor Response

Thanks for your review! We're glad your team is finding value in our services.

Replied April 2024

Showing 1 - 25 of 45 Reviews