All Infraon IMS Reviews
1-25 of 25 Reviews
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Astha
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Infraonims
Very pleasant experience with the installation team,good support
PROSApplication monitoring, ISP Link monitoring,network topology and the dashboard is very nice
CONSCost could be little bit competitive and should allow partners to perform the installation.
Reason for choosing Infraon IMS
Best combination of feature sets available.
Reasons for switching to Infraon IMS
More feature set was available in Infraonims.
Vendor Response
Hi Astha, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Vishal
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2020
Product deliverency
As an implementation process, we have learned more functionality and process level stability from on-site team
PROSAs user console and administrator, the console is different and the application gives of the 100% discoverability
CONSMine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it
Reason for choosing Infraon IMS
Accuracy in the report for product and alert wise triggering
Reasons for switching to Infraon IMS
Accuracy in the report for product and alert wise triggering
Vendor Response
Hi Vishal, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Rajib
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2020
Everest IMS Review
Like other monitoring products it covers all basic requirements.
CONSIt does not cover all the products and not so flexible from integration point of view
Vendor Response
Hi Rajib, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL
Replied October 2022
Karthik
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Infraon IMS Review
Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,
PROSAlerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.
CONSReports need some detailed graphical view and drill down option for layman person to understand.
Reason for choosing Infraon IMS
PRTG have limitation to monitor all the resources and interfaces and License is too cost, But Infraon IMS can monitor all the interfaces without any limit and License also is economical to purchase this product
Vendor Response
Hi Karthik, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Pavan
Information Services, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2020
Excellent Product
As EverestIMS provide template based monitoring from day one we can start the monitoring of the device. CSV template is on add on feature to onboard the device. Support is extremely good compared to other OEM.
PROSUser Friendly, Easy of use, Value for money and support from EverestIMS is very good.
CONSSupport for L2 layer switch and need to have more inbuilt report
Reason for choosing Infraon IMS
Integrated NMS + Ticketing solution helps in complete NOC operations management with option to track vendor SLAs,No additional cost for supporting softwares,Feature-rich reporting module & Simple device-based licensing policy
Reasons for switching to Infraon IMS
Agent less approach, highly scallable and good support from OEM & Mutili tenancy feature for MSP providers.
Vendor Response
Hi Pavan, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Ramesh
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale
Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally. With wide range of features and customized dashboards, it's very impressive in terms of performance and presenting vibrant dashboards & reports. A must consideration while evaluating network monitoring tools.
PROSIt works with all kind of Network and Satellite communication equipment be it Serial port based or Ethernet Port based. Host of features and customization by Everest IMS Team offers top-notch user experience to Customers and NOC Team. Being a "Made in India" tool and having their R&D center in Bangalore, very reliable support mechanism is in place. This tool can cater monitoring requirements of almost any Industry.
CONSBundled solution consisting of Hardware, Software & Support services of the Everest IMS solution would make it more dependable.
Reason for choosing Infraon IMS
Cost effective solution compared to most of the other products with similar features. Product capabilities. Customization possibility for Serial Port devices and satellite communication equipment. Scalable architecture to address future expansions. Excellent customer support. Conformance to most of the ISO 27001 & ITIL recommendations.
Vendor Response
Hi Ramesh, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Raju
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
InfraonIMS
Very Good
PROSEasy to use dashboard,Intuitive buttons/links,good overall design
CONSNeed of implementation services from Infraon was quite bad,it should be optional and customers should be allowed to perform the installation.
Reason for choosing Infraon IMS
Found this good in comparision to other
Vendor Response
Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied September 2022
Praveen
Computer & Network Security, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Dynacons Team- Tool Overall review
This tool is very useful as per our project. easy to use, easy to learn, easy to describe to another person. showing everything which you want.
PROSEasy to use, Device Availability report is very helpful to know the device availability or showing CPU utilization & Memory Utilization which has very useful.
CONSThere was one error which we are seen. When we discovered the Site in this tool, we have seen that node is showing under maintenance. but site was working. that point is showing some disadvantage of this tool another tool has superb.
Vendor Response
Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied September 2022
joel
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
the app is very userfriendly .
overall satisifed with ims
PROSnetwork monitoring, sms alerts,mail alerts, scheduled reports
CONSneed to add scripts so that when a internet link goes down, directly it can send alert to provider.
Vendor Response
Hi Joel, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
rvvsn
Defense & Space, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Infraon
Good
PROSDashboards and reports are very useful
CONSAuto Topology not up to the mark by default topology not updating
Vendor Response
Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied September 2022
Sreejith
Banking, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Everest NMS & Netflow review
These are very useful product and we are using the same for our day to day operations. Netflow is vey good tool for our data centre
CONSAs of now No. All existing features are good
Vendor Response
Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied September 2022
Vikas
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2022
Service Support Skill of teams very Bad
Reasons for switching to Infraon IMS
Service Support Skill of teams very Bad
Vendor Response
Hi Vikas, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL
Replied October 2022
Avijit
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Everest IMS Tools
Good for network monitoring and log management.
PROSInstallation and customisation is very easy. As per requirement anybody can change after one or two training. Support team also very good, any problem we received prompt support.
CONSNothing to say about this, already explained.
Reason for choosing Infraon IMS
User friendly, cost effective solution.
Vendor Response
Hi Avijit, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Harish
Staffing and Recruiting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2022
Director - IT
ok
PROSInitially the demo and product was good.. however after deployment it is not really not seeing the value ad or
CONSThis toll has lot of issues in terms of stabelity and also functanality.
Reasons for switching to Infraon IMS
for better stabelity and effencency
Vendor Response
Hi Harish, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL
Replied October 2022
Vikas
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2022
Everest EMS software Review
Software is Good in terms of User experience ,but customer support is average.
PROSSoftware is User friendly & easy to understand , customization is very Good for report generation.
CONSAlert & alarm notifications can be improved .
Vendor Response
Hi Vikas, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL
Replied October 2022
Sanjeev
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Ease to use and all te features availble ,Cost benefit in comparison of another tools,Best Support
Cost saving solution with all the require features ,Available in other tools for similar solution. Best support team available .
PROSEasy to use, email communication module ,Cost benefit
CONSone issue ,we have faced, After version upgrade ,Old data can not sync ,If you are switching from old to new version.
Reason for choosing Infraon IMS
Cost saving solution with all the require features ,Available in other tools for similar solution.
Vendor Response
Hi Sanjeev, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Sobars
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Perfect for IT Administrator
Perfect for IT Administrator use
PROSMonitoring Logs and reports variety. alaram message and easy to handle.
CONSLDAP configuration. syslog view to check events of critical servers.
Vendor Response
Hi Sobars, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Manoj
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Service Quality
Monitoing, Also knowledge the Back end work Activity
CONSUser Friendly. Also Build the Knowledge to Modify the Works Activity.
Vendor Response
Hi Manoj, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Nitin
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Everest is an application where we can configure customer i,where can monitor the additional service
Everest IMS is good application we can manage customer infra by the ITIL process
PROSDiscovery feature is good we can discover the devices. Easy to use the application integration with any of monitoring application
CONSEverest is little bit complex to configure the details
Reason for choosing Infraon IMS
Because Everest team is giving quick support and resolving issues on time.
Vendor Response
Hi Nitin, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Shilpa
Defense & Space, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Everest IMS NMS is a one of the monitoring system we used for our project. The customer is happy.
Good software for monitor and manage the network devices.
PROSThe customisation support by the development team.
CONSVery delayed response by support team. Please work on the same.
Reason for choosing Infraon IMS
Inexpensive with all competitive features
Vendor Response
Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied September 2022
Arun
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Review By Arun
Integration as well as easy to use and understand
CONSNot right now but if there is any feature required i will contact the support.
Vendor Response
Hi Arun, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Aashish
Computer & Network Security, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Infraon IMS Usability Review
Great
PROSIntegration and single solution for ITSM management,Automation and monitoring. Ease of use,Customization of dashboard is easy,Service monitoring and map visualization is great ,with overall topology view of the infra
CONSThey have been providing regular updates for any add-on features we we're expecting.
Reasons for switching to Infraon IMS
Support and features
Vendor Response
Hi Aashish, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied September 2022
Md Parvez
Automotive, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Value for Money
ping node feature, backup and compare backup version, etc....
CONSadd netflow operations... and little bit more user friendly...
Vendor Response
Hi Parvez, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Suresh
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best IMS Application
It help me a lot, as i do not have to sit in the chair and look after all devices and server for their healt,
PROSAlert, Email and SMS notification, are the most i like.
CONSDashboard creating can be made easy or can have more template as it make easy for novice user.
Vendor Response
Hi Suresh, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L
Replied October 2022
Rohit
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Infron IMS A Unique Morning Tool
It's a India base company which provides the feasibility to manage and monitor network device, server, security devices. Easy to use. Effective support from OEM for deployment.
CONSInitial Installation and configuration of the product.
Vendor Response
Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied September 2022