Unexpected loss of documentation. There are some glitches within the system.

Time savings - this program is very easy to use and it takes less time doing the same job the last program did. Everything we need in one place.

Easy to read and the support team has been helping staff and myself immensely and immediately. The transitioning team has provided me staff with excellent service and consideration.

The Aginity support team is ALWAYS responsible in a timely manner and works the issue to completion.

Overall, I like the way Casamba is set up to help me complete my documentation requirements. There are plenty of training sessions available for new users.

Therapy productivity and efficiency was vastly improved.

The features are easy to use and it interfaces with our other programs. The price point is great for a small private practice.

ReDoc has made us more efficient in providing excellent patient care and documenting our care.

ReDoc has been great to see at a glance the scheduling, billing and documentation modules.

We meet on a regular basis with the Nethealth team and development staff and they are very receptive to the numerous product improvement ideas we suggest.

The only times that it's bad, is when the internet is slow, which is usually during lunch. But after or before you do get your response.

And also being able to connect from anywhere is nice.

I really like the batch printing is nice to use for patients that I have to send weekly progress notes to insurance companies. Customer service support is very helpful when we need them.

Aginity is an excellent tool for our team, and everyone can become productive in a short amount of time.

Able to do what I need to do to get my paperwork done fast and easy learning curve was small. So happy with the program.

Being the administrator of Integrated Hospice helps me a lot of lessen my work load especially when we have a new hire staff to educate and train with the software.

Not too many cons I have run into - few little glitches but they were usually my misunderstanding. The only one I encounter is in scheduling.

I found that this software is very user friendly. Functions are easy to manipulate.

Easy to learn and navigate. A safety secure program.

I feel the Software is user friendly. I particularly appreciate the quick Feedback option where you can send an email with questions.

Documentation is quicker due to increase ease.

We have found the customer service at ReDoc to be awful.

The thing I dislike the least about this product is that it runs slowly.

The Nethealth software integrated seamlessly with our underlying EMR system. Great implementation team and quick learning curve for users.

That is truly appreciated from a manager stand point. Our therapy staff here a very pleased with this EMR.

This program interfaces the various aspects of home health therapy well and delivers a product that allows users (therapists, etc.) to maintain a good work flow throughout their day.

I really love the people on the phones. This company is so caring that they sent me flowers when I finished my cancer treatments.

Constant delays in implementation due to updates, functionality problems, and billing component does not work correctly.

Customer service is great. I love that I have more time to put towards seeing patients and their family members as this program is fairly simple and efficient.

The Nethealth integration team was amazing. Our notes are in EMR within minutes and our charges are in our billing software almost instantly.

Great set up for SNF and integration with PCC.

The built-in coding algorithm, combined with improved documentation, has allowed for an improvement in revenue. I like the fact that the wizards and templates are fully customizable and editable.

The ReDoc team has been awesome to work with. We have ReDoc interfaced with two versions of Meditech.

This is a great program, very user friendly (works like any Windows-based program with similar menus and functions) and well worth the cost. I highly recommend you consider it.

Some times we have problems regarding how slow the system gets at times.

Easy to use with a little practice, customer support has been excellent.

Staff will not always listen to a messages, but they will most definitely read a text message. Communication is key to running a successful community and VoiceFriend has become the our vital tool.

The ease of use at work and if needed in the field. Able to send out a message nearly instantly to inform families or co-workers of current issues and needs.

I  have worked with their team to get us set up for discharge planning and them having access to our EMR helps with the easy of sending out notifications.

Great for getting out messages to a large group.

Ease of use to contact many people and this has made a great impact during the Covid Pandemic.

The follow up call post discharge feature did not work well, some people were getting repeititve calls, up to 20 in a  day so we had to stop using it.

I have needed to call customer services a few times and they are always helpful, kind and efficient.

Our biggest difficulty was changing from the old format to the new website format. It was trying to get used to where everything was located in the updated version.

Its unclear if when a message is failed if its because the phone is no longer in use or if for other reasons.

I cannot say that I have anything that I don't like about the software, other than maybe the option to leave the calendar on monthly at all times.

Great experience using Voicefriend and wouldn't hesitate to recommend.

I love how easy it is to send out communications to our stakeholders and how easy it is to add/modify/remove profiles. Setting up templates is easy as well.

US Dollar

Net Health Therapy for Hospitals – Outpatient is cloud-based rehab therapy documentation, scheduling and practice management software designed specifically for hospital outpatient settings.

A fully-integrated solution, Net Health Therapy for Hospitals – Outpatient drives PT, OT, and SLP workflow that moves practices through the day quickly, ensuring compliance, boosting efficiency, and supplying the tools to grow revenue.

Net Health Therapy for Hospitals – Outpatient interfaces with most EMR and HIS systems through HL7 interfaces, and Plus Level Integration with Focus On Therapeutic Outcomes, Inc. (FOTO) enables users access to a database of more than eleven million therapy episodes of care.



LongDescription

Treatment Planning

Patient Records Management

Faculty/Staff Management

Invoice History

Practice Management

HIPAA Compliant

Progress Tracking

Exercise Library

Confirmation/Reminders

Virtual Waiting Room

Patient Intake

Recurring Appointments

No-Show Tracking

Care Plan Management

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

Insurance Management

Alerts/Notifications

Physician Management

Billing & Invoicing

Progress Notes

Compliance Tracking

Reporting/Analytics

For Physical Therapy

SOAP notes

Claims Management

Appointment Management

Video Conferencing

Drag & Drop

Patient Scheduling

Patient Portal

Appointment Scheduling

Insurance Eligibility Verification

Remittance Advice

Remote Treatment Planning

For Medical Purposes

Referral Tracking

Calendar Management

Scheduling

Compliance Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Automated Scheduling

For Occupational Therapists

For Speech Therapists

Drug Reference Database

E-Prescribing

Charting

Communication Management

Medication History

Document Management

In-Patient Management

Out-Patient Management

Records Management

Custom pricing depending on each clinic. Please contact Net Health for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Net Health

In Person

Live Online

Webinars

Documentation

Videos

Icon is the result of VoiceFriend’s best-in-class communication technology and Caremerge’s leading engagement solutions joining together under a mutual mission – to equip organizations that support seniors with the tools needed to ensure older adults and providers have the best experience possible with technology. Icon brings over 50 years of combined experience in helping organizations that care for seniors to ensure that their entire community is engaged and thriving.

Icon takes a consultative approach as you advance the technology within your community. We want to be a valued partner helping your organization achieve its goals rather than just another vendor. With over 1,800 deployments we have a solid track record of helping customers streamline communications and increase engagement across their entire community. We know each community is different; that’s why customer success is at the heart of what we do. Instead of generic training, we’ll assess what your staff needs to set you up for true success. Count on us for 24-hour support via phone, text, or email. We are always here to help!





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