All HeyGen Reviews

1-25 of 275 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Alan

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Stop hesitating

WOW! It is crazy what the future of AI and video gen looks like

PROS

If you upgrade to the finetuning tool there are endless possibilities. The ability to scale our business has just been accelerated.

CONS

Staggered product offereing. Create based plans that either include fine tune or do not

Reason for choosing HeyGen

Functionality. The [sensitive content hidden] demonstrates his product right up front.

Kip

Graphic Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Interesting an Unique

Fantastic interface that made it easy for me to move quickly.

PROS

I was able to import a unique character and supply voice over for animation. The process was very quick and the interface was intuitive. To get started was just a few minutes because there was virtually no learning curve.

CONS

When my video character was generated, his hat had a few glitches. I realize that this is not the fault of the HeyGen software, but a hallmark of AI in general. Not bad enough to put me off though.

Egon

Broadcast Media, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2024

Easy to use

I especially liked the ease of use (hence the title), the easiest of all gen AI tools I have used so far.

PROS

How easy every step, from onboarding, to uploading assets, to generatiing voice and video is. Integration with other voice services

CONS

I think the price is OK for professional use, but for recreational use a little too high.

Reasons for switching to HeyGen

Easier to operate. More livelike video and integration of Elevenlabs voice.

User Profile

Thiago

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Scammers and disloyal to their customers

PROS

I love how their are disloyal to their customers. Really great how they mistreat you.

CONS

For me, they are scammers. If I could, I would give a 0 star rating... Look, this was the situation: First of all, I canceled my subscription inside the platform last month and they charged me again anyway, but it doesn't stop there. Into my account history I have paid for 4 months for a 15 minute credit. Actually, 3 monthly payments paid, with the exception of this one (march 2024) now that I'm asking for cancellation and refund. By my calculations (and by the calculation of anyone who knows how to add), this is the equivalent of 45 minutes of credits for video generation. My total video generation history was exactly 9 credits, equivalent to 9 minutes. Where the hell did the other 36 minutes go? Totally scammers

Brian

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2024

Just started using the product

"We are still in the process of learning how to incorporate the product into our marketing strategy."

PROS

"It's amazing that I have the ability to create an avatar of myself."

CONS

"In order to ensure diversity and inclusivity in our platform, we need to prioritize the creation of additional senior models of color, especially black people avatars. This will not only enhance the representativeness of our platform but also provide a fair and inclusive experience to all users, regardless of their race, ethnicity or background."

Reason for choosing HeyGen

"The convenience and speed of implementation are crucial for the success of our marketing campaign project."

Cody

Real Estate, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Mind Blowing

PROS

It's incredible to see how the AI learns the speech and mannerisms of our models. I love that they include an ethical consent requirement before creating the avatars.

CONS

While the technology is super impressive, it does take some fine tuning with the script to get the avatar to sound natural.

Anton

Broadcast Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

HeyGen is one of those AI products that actually creates value.

PROS

The level of video outputs that you get. Those are the best Ai avatars on the market. So good some people wont even notice the difference from real videos. Saved a lot time

CONS

I am not a big fan of the pricings. And I would love to have a bit more flexebility with the creation of Ai avatars.

Jarrod

E-Learning, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

HeyGen is great for professors!

PROS

HeyGen works very well. Easy to use, seamless, and astounding video quality.

CONS

Low limit of free access. It would be nice to get more functionality out of the free trial.

Irving

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

You must try this product if you want to generate videos quality videos in minutes.

My overall experience has been incredible. Thank you for creating this solution for us.

PROS

The fact that I can create a video in minutes.

CONS

I'm still learning to use the platform.

Sammy

Biotechnology, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

perfect for Video

PROS

how intuitive heygen its amazing, i created so many avatas

CONS

they have a prblem were voice clones dotn mathc with the video for now

User Profile

Hellen

Verified reviewer

Accounting, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2024

Useful and promising

PROS

HeyGen is very user friend and make good creations is very easy

CONS

I think that avatar creation need a little improvement in eyes and tongue movements

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Freakishly accurate

PROS

Good sound, not too robotic. Good video adaptation from photo.

CONS

I found no cons so far. May be a bit pricey to pay for.

Greg

Broadcast Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

I freaking love it!

I'm in love. It allows me to create content I could never have created on my own. It allows me to reach people in places I could never have reached before. My only complaint is that I can't afford all the things I'd like to do with it.

PROS

It's fast. It's good at Avatar generation. It's good at voice generation. It exports quickly. It can be done simply.

CONS

Not a great mobile experience yet. I'm sure it will be one day.

Reasons for switching to HeyGen

Ease of use and the cost just made it more reasonable.

Piscean

Graphic Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

HeyGen is Awesome!

Im excited to start a new project today!

PROS

Creating my own avatar was so freaking awesome!

CONS

A very small thing, working in desktop mode on my cell. But thats just a small thing. Other programs dont all you to use desktop mode, you have design on an actual desktop. HeyGen is a win.

Reasons for switching to HeyGen

HeyGen lets me do things that D-ID wouldn't, like working from my mobile.

José

Arts and Crafts, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

Very Usefull tool

it is a awesome app that help you to create a content for different social media

PROS

i like the great creation of videos avatar

CONS

the price is very expensive to a regular user that no earn money from this

Reasons for switching to HeyGen

the other products only can make a artifical video and not using and avatar like hey gen

Jordi Canals Ventura

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

HeyGen is so cool!

PROS

The easy way to generate my own AI avatar.

CONS

It could be cheaper for educational goals.

Reasons for switching to HeyGen

I couldn't create my own avatar using a monthly plan.

Patrick

Government Relations, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2024

Hey Gen review

Good most of my videos go thru without issue

PROS

The instant avatar saved me a lot of time

CONS

It's policy on political speech. Videos being rejected because of a possible statement about political parties is discriminatory and seems to violate the first ammendment

Reason for choosing HeyGen

I use both products one for shorts one for longer videos

Namat

Graphic Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Satisfaction in using the HeyGen platform

In essence, I really like using HeyGen, especially in terms of its use.

PROS

Its use is very easy to put into practice.

CONS

The free credits are few and the package price is beyond my reach.

Reasons for switching to HeyGen

Because it is a bit expensive in the package offer.

Nur

Government Administration, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

AI Avatar generator

I'm very satisfied with HeyGen especially on the avatar AI generator, with very quality video.

PROS

I'm using HeyGen to develop my slide presentation and I'm using the AI avatar generator, very easy to create my content, and select my country language.. and the avatar is very neutral. the pronunciation is very similar to my country's language

CONS

when I'm editing the scripts, the language keeps changing to Indonesian instead of Malay, even if I delete one character, it keeps changing the country language. but it's not difficult to change back to my country's language.

Vitalii

Pharmaceuticals, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Heygen AI in Action: A Real-World Review

There is only the first experience, and it's great!

PROS

The opportunity to create your high-quality avatar (digital copy). The next great thing is a translation of video from one language to another. It is great as the voice in translated language is like in a peaker and voice is synchronized with mimics

CONS

Limited to circle and square generation of own avatars from the photo

Zak

Music, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Fun AI video app that actually works!

Definitely an interesting experience overall, very easy to follow the UI and generate what I want.

PROS

It is incredible how far AI has come in such a short amount of time. With only 2 minutes of video and audio it has created a full avatar of myself and it really acts and sounds like me :)

CONS

I wish that I had more of a chance to play around with it in the free version, giving me only enough credits for one video.

Bill

Online Media, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2024

Super Fast and Easy to use with really greeat results.

This has made AI avatar generation a snap! I use it in almost all of my videos.

PROS

I've used many AI APPs; HeyGen is by far (so far) the quickest and slickest. Rather than waste time trying to get something to work, it "just does." The results are amazing.

CONS

Each time I go in I do stumble around a bit to find and use the "right icons."

John

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed February 2024

Very Promising so far!

again, it looks good so far! Looking to see what else it can do.

PROS

I am enjoying what I see so far... still new to its use but very impressed at what I can do thus far.

CONS

the upgrade price was a little much for me and I would have loved to try the full avatar in the free version (at least for a small time to test it out

Alisson Henriques

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

An easy-to-use program

I'm testing several similar programs, but HeyGen really impressed me with its quality, speed and ease of use. I consider the program to be our official AI here at the company.

PROS

Ease of use, the program's layout is clean and very intuitive. It is well divided and easy to assimilate.

CONS

Could give a greater number of credits for testing

seok ho

Wholesale, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Amazing program

PROS

1.Accurate motion expression up to the shape of the mouth 2.Similar tone 3.Ability to apply each language

CONS

1.Expensive price 2.The pitch of the intonation is a bit awkward 3.It is difficult to record voice when learning (the volume is too low when shooting with a smartphone)

Showing 1 - 25 of 275 Reviews