All ModuleQ Reviews
1-22 of 22 Reviews
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Tamara
Verified reviewer
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Partnership Review
ModuleQ is a dynamic partner for enhancing workplace productivity, offering AI-driven insights directly within Microsoft Teams. Its seamless integration with Office 365 and Salesforce ensures that users receive timely and relevant content, tailored to their work patterns. The overall value and convenience provided by ModuleQ's intelligent solutions make it a positive addition to any team's toolkit.
CONSCould benefit from more granular reporting to make connections between what content is being delivered and individual user interests and trends for actionable insights.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A Truly Smart Assistant for Customer-Facing Professionals
ModuleQ has literally changed the way I prepare for customer meetings, do my industry and customer research, and share insights with my team. It saves me time, gives me more confidence that I have not missed major external news before a meeting, and gives me interesting talking points in even the most difficult customer conversations. We saw that our sales teams who used ModuleQ regularly were booking more customer meetings and so there is a direct impact to sales effectiveness as well.
PROSSome of the best features of the product are its simplicity, ease of use, ease of integration, flexibility to customize for different roles (eg banker, sales person etc), and it's rapid and unobtrusive learning model. Time to a high level of effectiveness is less than 3 weeks. The insights come to you, rather than you having to search for them, and the helpfulness of this in the workflow of a busy professional cannot be overstated. Using ModuleQ allows me to be better prepared for any customer or prospect conversation!
CONSSome of the nice to haves for this software (I believe some are on the roadmap), would be availability of premium research content, ability to collaborate using the insights, new data sets (eg deals, ESG), and integration into other sales / frontline tools, for an even more seamless user experience.
Roy
Financial Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2022
Great AI assistant, lacking local language support/relevance
I love the pre-meeting briefs, integration with Salesforce, email, calendar, etc. Ease of use and almost no setup time is also a big plus, and of course the integration with LSEG's/Refinitiv's news and data!
CONSComing from Israel and managing Israeli clients only, many times the integration with Salesforce does not pick up the right accounts which results in irrelevant information. Moreover, even when the right accounts are being picked, the information is being searched in English and missing most of the Israeli media / Hebrew news relevant to the companies I'm meeting. If it would've local language support, this would've been a game changer for me.
Chris
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Product
It's fantastic, and the support team couldn't be more helpful
PROSEasy to use and configure to individual preferences. The content is great and really detailed.
CONSAt times you receive the same content on a number of occasions.
Simone
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Fantastic pre-meeting analysis
Having used ModuleQ for some years now I love how it has integrated into my experience in Teams and with Refinitiv allowing me to get market insight, connect quickly to the relevant market data and find key news pieces that add to the quality of my customer interactions. I couldn't stress enough how easy it has been to set up and how relevant the news and updates I receive are to my day-to-day business conversations.
PROSIt gives me frequent and customizable updates around what is happening in the market with my customers and keeps me informed on key developments so I always have something to start the conversation with.
CONSI would love to see this be developed to include individuals as well for when I'm speaking to HNWI individuals, for example, but I can imagine that will soon follow suite.
Eric
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Information people care about, delivered where they work, and easy to action
The team at ModuleQ listened and learned what we were trying to solve for, partnered with us on a solution and process that worked for all, and it led to a highly successful deployment. It was the opposite of a transactional experience, and embodied the right approach to long term collaboration.
PROSIt is up and running instantly and delivering value within hours. It gave us a new way to make sure that our users got critical information delivered to them in Teams, which was where people wanted to get information. The support was tremendous and the potential has endless limits.
CONSNothing that was a big con that comes to mind.
Nick
Verified reviewer
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Timely half page summary information you want, in 1 place, collated from multiple sources
This is a must have tool for anyone who works with customers - Sales, Customer Success, Sales Engineering, Products (who engage with Customers in describing their products' features and functionality), Marketing (distributing product info to customers).
PROSTimely information in 1 place, collated from multiple sources, summarized to about half a page - only about what I care to know, and nothing about what I don't care to know! I can train it to improve as well.
CONSNot really a con, as we all know that getting private company information is a big difficult. However, if you contact awesome ModuleQ folks, they even get those "turned on" fairly quickly. So, what may appear as "not working well", turns back into the "pros" section!
Francisco
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ModuleQ
Good so far. Support from customer success managers has been great in particular.
PROSInteresting articles sent to me based on my preferences. Quick snapshot of news impacting client ahead of a meeting.
CONSRoadmaps for LSEG/ModuleQ would be nice to see, otherwise, no cons to think of.
Peter
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
LSEG Sales specialist review
Very positive and a no brainer to use for a sales person
PROSeasy to use and high level headlines are great to read through prior to my day/week of meetings
CONSsome non applicable articles and links but not too man
Anonymous
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Account Management
It's been a very positive experience so far. I've only used it for a short time. However, what I've seen so far has been helpful in my daily workflow.
PROSThe application knew when I had a meeting with a client coming up on my calendar. It automatically brought in news and analytics about the said company prior to my call.
CONSI'm waiting for more features with the product.
Chris
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Timely and actionable insights for salespeople
ModuleQ is used by our highest performing salespeople to consistently beat quota. Armed with the right insights at the right time, our sellers are better equipped to advance the customer conversation in both sales and retention efforts.
PROSSuper easy to configure and set up. Instantly starts providing insights, which continuously improve through AI. Pre-meeting briefings provide just-in-time insights about clients and prospects.
CONSThere was some transitional work to migrate onto our new Office365 tenant.
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2022
Making an impact with Sales teams
We are delivering new sales collateral to our sales teams in MS TEAMS based on their preferences. ModuleQ team is great to work with. Regular cadence of meetings to discuss progress and new ideas. Team are very responsive.
PROSProactively delivering useful information/content to sales managers. Easy to set up. Integrated into MS Teams.
CONSWould like to see more on the AI side around how it learns from responses and what it changes for a user when it comes to content delivery.
Jay
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent Source For BI and Prospecting
Very Good - Highly recommend
PROSI am a Teams User for ModuleQ - I like the way I receive business critical information on a daily basis
CONSOnly thing I would suggest is a more intuitive curated version of certain topics.
kendall
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
A useful tool
Very positive and it keeps improving.
PROSThe way it links what I follow and alerts me to what I am interested in
CONStakes daily work to tune is and load all the data I cover
meryem
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Useful tool
Easy integration. Automation pre meeting briefing
CONSThere is nothing that i dislike about this product
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Very useful for sales
The ModuleQ team is helpful and responsive.
PROSDelivers a complete, relevant and concise summary of the news related to the topics I am most interested in (my clients).
CONSModuleQ having data from SalesForce as well would be useful.
Joyce
Financial Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Daily news
I like the feature of receiving news in Microsoft Team for the companies that I am interested in.
CONSI have not experienced anything that I don't like yet.
Allan
Financial Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Module Q review
Excellent assistance and post sale service.
CONSNo implementation with Sales Force with all the domains in my company.
Ewa
Financial Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Review of ModuleQ
Meeting prep summaries are useful to some extent
CONSRedundant news stories on irrelevant entities
Christiane
Financial Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Good service
Good experience so far, information about companies we are going to meet is provided as soon as the invitation is in outlook.
PROSThe software is easy to use and very reactive.
CONSWould like the software to incorporate all companies in advance.
Antonio
Information Technology and Services, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
Good for news
great so fat, i take a look from time to time to see if i am missing out on news
PROSnews integrated to my opportunities in salesforce
CONSlimited functionalities and parameters to tweak for the opportunities in salesforce, but i expect this will be improved
Andy
Financial Services, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
user experience
the app is easy to use, a few clicks would get me news.
CONSSo far so good, dont have enough experience on it yet to comment for cons