All QAD Redzone Reviews

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User Profile

PJ

Verified reviewer

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great Software for a cultural transformation

We set out to gain visibility on that which we thought we saw each day. Before, we reviewed weekly production reports, mainly based on yield and units/labor hour. Issues would take a week or more to be surfaced, and solutions to fix them longer still. Today, we analyze each line in real time at the operator level, and if any metrics are our out of flux, our team can mobilize to fix the issue immediately and change the outcome for the day. This has empowered our teams significantly and unlocked tons of new capacity and lower costs.

PROS

• impactful and yet light-weight platform that gave us instant visibility of our 11 lines in 3 facilities. • multilanguage support in-app, native • mobile first - made deployment easy • up and running in 2 weeks • enabled a focus on outcomes, rather than activities • improved communication on the floor • uniquely integrated for quality & maintenance as well as OEE

CONS

Not necessarily a knock on the software, but for our legacy multi-generation family manufacturing business, there was a steep learning curve on some of the technical aspects of on-the-floor data collection. Make sure you have a strong IT infrastructure! I would like to see a special access "admin dashboard" that is in a browser and integrations with digital signage features on the cloud

Vendor Response

Thanks for the thoughtful 'full house' review, PJ. Your focus on the 'outcomes versus activities' is really insightful.

Replied February 2021

Jose

Food Production, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great Product!

Redzone has helped our manufacturing facilities identified main losses in their production systems and areas of focus for Kaizen events and improvement projects, which has resulted in OEE uplift. It has improved the communication between operations, quality and maintenance teams.

PROS

Redzone is not only an OEE tracking system, but also a great communication tool that gives a voice to our team members on the production floor. The user interface is very intuitive and it's designed with the key foundational elements of continuous improvement. The system has great features including messaging, "high 5", etc., which help us with employee engagement, recognition and communication.

CONS

We still have some work to integrate Redzone with our SAP system, but we are getting full support from the Redzone technical team.

Reason for choosing QAD Redzone

Redzone software is intuitive for line workers with varying degrees of technological experience and has great features, which help us with employee engagement, recognition and communication. The cloud approach is a positive and the initial implementation coaching is a plus. We can create several reports using our BI system (Tableau) and we can get results faster because the system was designed with people behavior in mind. The system also allows for great communication even when there is "social distancing" now that we are in the age of COVID-19.

Vendor Response

Thank you for the excellent review Jose. This really articulates how foundational good communication is for fostering Operational Excellence!

Replied April 2021

Christopher

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

Sandridge Review

The coaches and the team really care about changing behaviors and culture (particular callouts to [SENSITIVE CONTENT HIDDEN]) and that is commendable. They are always willing to listen on how they can improve the product. We're generally happy with the product, but would prefer it if the system forced employees to perform the correct function. Our employees will miss CCP checks and the system allows for this. We're working through it, but would like more functionality from the system on this.

PROS

I like the productivity module's focus on visual real-time feedback

CONS

The SPC module is difficult to use effectively and the Compliance module's inability to enforce checks to be completed has been a concern. Also, the Redzone TV's are constantly updating and not working properly. Not sure if this is a Redzone issue, but it's caused us to minimize the use of the TV's.

Vendor Response

Thanks for the review Christopher. I'm sorry that you have some issues, but hopefully the 7 out of 10 ranking reflects that the pros outweigh the cons.

Replied February 2021

Melissa

Food Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

The most helpful tool for production.

Overall, this has turned out to be an amazing benefit for our production needs. We have had some amazing coaches teach us through the process. The coaches work one on one and in group settings to help everyone gain a comfort level using the applications.

PROS

This is very user friendly. Anyone of any job title can use easily. I appreciate the real time data I get now rather than having to wait until the next day. This allows us to be proactive now rather than reactive.

CONS

There are some functions that need some updating. Some examples. After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve. When trying to contact support through the app the response is slow. Some of the set up in the modules took a lot more work than originally understood.

Leida

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Best help ever

Wonderful!! Helpful tools, great implementation strategies and ease of communication

PROS

[sensitive content hidden] was super helpful in all aspects of implementation

CONS

People not using the tool provided until they realize the value in it

nitendra

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Area manager experience on using Redzone

We recently just did a kaizen project using redzone and it's very easy to use and able to help us to identify where the problems are and we can easily allocate task the the right people so the matters can be deal with easily.

PROS

From an area management point of view. it provides very detailed and accurate data and this helps massively when we are tring to resolve daily issues. The systems helps us to interact with others in real time, a simple high 5 can mean a lot to the team.

CONS

i honest can not think of any areas where i dont like the system. i feel with any new system, it just takes time and practice to master the skill and using it daily. so far it's been a very pleasant journey and the system helps us to react to problems very quickly

Gavin

Food Production, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Impact of Redzone

I have been working with Redzone now for over 2 years having worked as part of the team who chose the product. Implementation & Coaching team ([SENSITIVE CONTENT] ) are incredibly approachable, adaptable and skilled in their roles, flexing styles & challenges depending on the audience.

PROS

So easy to use, user experience for colleagues on in production environments is exceptional. Performance updates / screens are easy to understand for everyone!

CONS

SPC module within the roll out has been difficult to implement and will yield some sugnificant opportunities

Reason for choosing QAD Redzone

Easy for user for both interaction & interpretation of performance data

bhagyen

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

voice from a front line team leader in a food factory

it makes our life so much easier, no more paperwork and everything is instanly accessible. i feel good that we are saving so many paper and help saving the earth!

PROS

Redzone is easy to use and when i am not on the shopfloor i can still monitor the performance of my line via the apple TV in the office. i am happy to see my performance everyday and i am happy to stay in Green! i find it very easy to enter downtime reasons and its easy to make changes if i made a mistake.

CONS

The only thing i dont like is that it's limited to apple device and i only have an android phone so i can't access to Redzone on my phone. the sensor can sometimes give bad readings and we need to ask an engineer to resolve this issue.

Amaury

Food & Beverages, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Redzone Productivity Module

PROS

The best thing about Redzone is the transparency and visibility of all the things that are happening on the production area. Another great feature is how easy it is to communicate with the rest of the departments using the Line Log feature. This software has increased the engagement between departments in our company.

CONS

The fact that it is iOS based can be something good and bad at the same time. I would like to be able to see the Redzone information on another device (laptop, pc) that is not my iPad, iPhone or apple tv.

Reasons for switching to QAD Redzone

More accuracy on the data. Eliminate human error. Improve the process.

Vendor Response

Thanks for the review Amaury. Happy to hear how the fundamental premise of Redzone--giving frontline workers a 'voice' through modern communication technology--has increased engagement.

Replied February 2021

Nancy

Food Production, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Food Manufacturers Need Redzone!

Seeing OEE in real time has helped motivate the employees. The ease of traceability was huge especially during our GSFI audit.

PROS

Going Paperless! The ease of use, the traceability aspects, and the functionality of Redzone has been a huge benefit to our company for both quality and production improvements!

CONS

Certain features we would like to see, such as sell by date calculations per item or GSFI audit scheme templates would be great improves to one day see on Redzone.

Reason for choosing QAD Redzone

Redzone is a great balance between production monitoring and quality management. The other companies offered options for one or the other, not a great balance between the two.

Noe

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Redzone User and Admin for over 2+ Years

PROS

What I like most about Redzone is that it in-powers the front-line workers. I have been involved in 2 Redzone launches, and for both sites, it has made our jobs easier. It helps create a structure for organizations. The culture that Redzone brings to sites about coaching employees and helping them grow professionally is what I most like about Redzone.

CONS

One of the cons that I have experienced with Redzone is minor app bugs that quickly get addressed.

Shindy

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

really good software and great coaching support

since using redzone, we reduced a lot of manual downtime recording, the total number of paper on the shopfloor has been reduced and overall the time it takes to do admin task has beed reduced.

PROS

the system gives us live data and it's very easy to understand and all departments are now in sync and everyone is talking the same language which is OEE! everyone is happy to see their live performance and we even have a little internal competition

CONS

i wish the system can refresh a little faster, at the moment there is about 30 seconds time delay between product going pass sensors and what we see on the tv displays, i wish we had this system sooner.

Emilio

Food Production, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Essential tool for going paperless

"Simplicity" will get the job done and that is Redzone is all about..

PROS

The ability to launch and review every packaging machine performance (OEE) on the palm of your hands. Also, from Compliance, Reliability, & Productivity checks, paperless!

CONS

When reviewing the tableau that is sent out through email. When you click on it, it takes a long time to upload (the circle of death).

lauren

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

i really enjoy using Redzone!

For our shift, we have completed removed paper from the shopfloor, we are only using redzone to record downtime and it's been very easy to use. The system gives us total transparency and makes very easy to find the root cause of our problems.

PROS

Redzone give me an overview of the whole shopfloor, sometimes i needed to go away from the warehouse i can still oversee the area and give support where i needed.

CONS

i am very happy with the overall system but once 90 day package is completed, it's down to our internal engineers to help upkeep the sensors. these sensors are the key to our success, if they are giving the wrong information we will be back in the dark.

Albert

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Team leader in a food manufacturing company

Communication, everyone is using it and we can see live data as well as what others post about their lines.

PROS

I like all the information that Redzone provides, I can communicate easily with everyone within our organisation. We also have groups and meetings set up so information a can be managed very easily and easily accessible

CONS

For the first time, I don't the system not very user friendly I need some time to get used to.

saranlak

Food Production, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Redzone compliance in Thailand!

it's a usful tool for data collection and data analycial. it helps to engage people and gives our organisation to have a clear picture of performance. we can easily spot where our losses are. then we can track all the improvement actions with identified ownership of each task. Redzone also helping us to reduction papaer comsumption cost.

PROS

i like how redzone can set up triggers for checks. these triggers can be based on a downtime event and it can be programmed automatically and accurately. we know how much we loss with the reasons and this helps us a lot in terms of further improvement.

CONS

i really enjoy the redzone training and theres nothing we dont like. the only downside i can think of is my team found some difficulty to use both paper and redzone for recording checks this creates duplicated work for them. but this will be phased out once we fully implement.

John

Food Production, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Redzone Production System - UTZ Brands

We have implemented the productivity and compliance module at 12 of our factories and have had improvements in performance at every plant. With the impact to results and the ability to get employees more involved in the CI process we have been very happy with our selection decision to implement Redzone

PROS

The availability to have real time data at the line and to increase the accuracy of our data capture. This has been a foundation to the identification of productivity/waste reduction opportunities. The compliance module has been critical for standardization across all our facilities and has been a foundation of our Food Safety Program. We have had several SQF auditors tell us that we are best in class because of Redzone and our application of the software. The last is the improved communication across the plants, the chat functionality was a surprise that has been critical to the improvement.

CONS

I do not have any Cons to share. The software has delivered a lot of value and we continue to learn and expand our utilization.

Reason for choosing QAD Redzone

The decision to purchase the software was based on four critical factors, 1) Utilization of mobile technology, the user interface was very easy for are operators to use. 2) Real time data and ability to access data, 3) light IT infrastructure and easy of implementation, 4) Value from a cost perspective. The coach in module and access to a community of like customers was a differentiator over other options

Vendor Response

Thanx for the 5 out of 5 / 10 out of 10 review, John, but what I think is most compelling is the 12 out of 12 plants that have resulted in productivity improvements!

Replied April 2021

Jagadeesh

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Buy Redzone - No Brainer!

Initially we started with Productivity software and during the first year, we increased our productivity by 50%! If we don't have Redzone for even an hour, we feel like crippled! I will be calling everybody I know in Redzone to get it fixed, but that happens may be once in 2 years because it hardly goes down and no issue at all! Compliance software - Trust me, Initially there was lot of pushback from QA dept to get this implemented because all of us are used to doing this in a way that suits us! But trust me, after implementation and they started using it, they cannot live without Redzone! Even the QA tech's love this ease of software compared to paper. We are like 95 % paperless and depend everything on Redzone. Lastly but not the least, again Redzone people haven't paid me to say this, Just call Redzone and get it installed! Seriously NO BRAINER!!!! All of you will see the results when your bottomline (EBITDA) keep increasing every year, this is absolute required when everything around us keeps increasing including hourly wages and we cannot increase our customer prices! End of the day, if you don't like it, it's easy to cancel the Redzone! As simple as that! Good Luck Folks.And so far probably I have shown the software to 20 or 25 customers, and almost all of them have signed up for Redzone after our call or plant tour in our facility.

PROS

- Ease of use especially for hourly workers including any language speaking employees! Because it's as simple as identifying Red / Green and make a decision. - Software use to drive the productivity. - Great knowledge of Redzone Coaches. - Accessing the history is terrific, especially when we have a BRC audit, lot of auditors were super impressed and even mentioned that every company needs to use the Redzone to make the auditor lie easier too! - Etc etc, because I can keep going and write 2 pages about it.

CONS

- Nothing I can think of. - Somebody need to own this and be an expert, it's definitely not like turning on the switch and forgetting about it.

Reason for choosing QAD Redzone

None.

Vendor Response

Thank you for the review and especially for the compelling call to action: "Buy Redzone - No Brainer!"

Replied June 2021

Marty

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

RedZone helped us transform from ordinary to extraordinary

Very easy to implement. We found their team very flexible when we needed the program or scheduling altered to fit our needs. We had several occasions to tap into the whole community of RedZone users and we found that this was one of the great strengths.

PROS

As a well established food manufacturer (Confectionary) we had gotten comfortable in our existing habits and processes. RedZone was the perfect tool and program to allow use to leave our comfort zone and dare to be much more. Importantly, it concentrated on educating, informing and empowering the line workers and operators to make better decisions based on the real time data that is displayed to them concerning their own world. Best three things that makes RedZone different from any other system we considered is: 1) Ease and speed of implementation (we didn't believe RZ when they said we would be up and in use in days...it was true), 2) Empowerment of line workers and operators (this is no top down approach - it released the creative and competitive energy dormant on our factory floor) and finally 3) The combination of excellent "real time" data with on target coaching was dynamite!

CONS

There wasn't too much that we had a problem with. For a medium sized operation, it is not inexpensive but when we considered our payback and value, it was well worth it.

Vendor Response

Thanks for the 'full-house' review, Marty! Love to hear the confirmation on Redzone's rapid time to value with 'Ease and speed of implementation'. And we value your contribution to the community!

Replied February 2021

Casey

Food Production, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

RedZone's Value to Your Organization

RedZone has been a great partner and they stand behind and support their products with educated professionals. There team becomes part of your team, if your company buys into the culture.

PROS

Help to facilitate a collaborative culture within the facility driving communication between the support functions. Has great ability to incorporate picture and video to task that are needed to be accomplished. Multiple options for task generation frequency. Multiple layers of software available and they are strict in how you roll them out, so you don't take on too much at one time.

CONS

Does not completely replace a full CMMS system. Allows some copying of information between areas, but not all of them, so it requires hours of data input to get the system up and going, but this is similar across many software packages that do this.

Reason for choosing QAD Redzone

Cost.

Vendor Response

Thanks for the review, Casey. Glad to hear how the solution supported your culture and the partnership with the coaching team.

Replied February 2021

Tyson

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Redzone has helped my company and my people

Not only is Redzone a great communication platform and a voice for everyone, it really allows leadership to see what is happening on the floor and react to problems and issues faster. Redzone is a tremendous tool to allows people to perform their jobs at the high level they need to. Redzone makes life on the production floor much easier and less frustrating.

PROS

It is a platform everyone can use and get information. It is up to the individual how much information they want. Anyone who logs in can review and see multiple levels of detail, or they can simply use it as a communication tool. How deep the user gets into the software is up to the individual. Everyone can see this information. It is an open platform and extremely transparent. Also the ability to create and customize checks is very beneficial and a game changer.

CONS

The maintenance package is very exciting but not having the ability to track inventory parts and order makes the leadership reluctant to make a decision. We want our maintenance group to have to stay in one system if possible

Vendor Response

Excellent review. Thanks for the 5 starts and 10 out of 10! Your reference to upskilling your production workers to help your people and company is very compelling.

Replied May 2021

Thomas

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Brought our PKG Department into the 21st Century

PROS

Redzone has been instrumental in bringing our PKG Department into the digital age. Transitioning our operation to paperless has been spectacular and well-received by the operators. With all the data at our fingertips, we are analyzing and adapting/improving much more quickly than in the past. Our RZ Coaches [sensitive content hidden] were heavily involved with operator training on the PKG Floor. They were very knowledgeable about taking our idea/requirements and getting them into RZ in the easiest/cleanest possible way. Really can't say enough about how much they taught us so that we could ultimately become self-sufficient. About six months in, there's no turning back.

CONS

No real downsides to note. I would like for the glitch where newly entered comments in forums or elsewhere aren't seen until refreshed. Whereas the Chats and Forums tabs are self-explanatory as to what content drives the red numerical notifications, I cannot figure out the same for the Activities tab. Despite my best efforts, I always have unseen messages, if you will.

Karthik

Food Production, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Over 107% Productivity increase within the first 90 days of using Redzone!

The combination of real-time data and historical records helps identify top losses and address issues as soon as possible. In 2021, our factory has seen over 40% increase in efficiency, 15% reduction in consumer complaints and over $250K in waste reduction from using Redzone as a platform to establish a continuous improvement culture.

PROS

Forums, chats and groups make it very easy to collaborate cross-functionally across all shifts. Very easy to use and understand Redzone with tons of features within the Productivity and Compliance Module. Real-time data helps front line leaders understand what support is needed so that actions can be created (within the app) to eliminate root cause. Data checks are beneficial for historical records and analytics.

CONS

The ability for Redzone to have more ways to visualize the data without having to rely on a third party integration (Tableau). Also the ability to add external attachments like Word or PowerPoint to data sheets.

Sanjay

Cosmetics, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Production Efficiency Gains & Improved Communication

Overall we have been satisfied with Redzone Production Systems. We have been pleased with our return in investment, and increased teamwork & communication within our organization to drive for common goal.

PROS

Improve in Productivity, ease of implementation, use & reporting, with the ability to foster communication among production employees, and with the management team.

CONS

Overall I do not have anything we did not like about the software. One thing that can be improved is the implementation of software upgrades. It can be done more seamlessly with close coordination between the Redzone team and our internal team.

Reason for choosing QAD Redzone

Redzone provided a clear path for improved productivity gains, was simple to use where iPad tablet platform provided targeted training and improved user acceptance.

Vendor Response

Thank you Sanjay for the glowing review! Very pleased that you are pleased with the implementation, productivity and return on investment.

Replied February 2021

Liz

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Redzone for the WIN!

We have moved all of our Quality and Food Safety checks by operators, supervisors, and QA to Redzone. We've eliminated paper, but more importantly we've gained immediate visibility of all of the production lines. We are able to react to problems when they occur and also see trends to prevent problems before they occur. The level of engagement across all departments has improved productivity, quality, and moral in ways we didn't expect.

PROS

Redzone was able to pull off what no other software has been able to for us; it is flexible but very logical in its setup. The ability to pivot between products and lines on an iPad made it possible for us to go fully paperless in Quality. We were able to create smart checks that can't be pencil whipped and are easy to complete by any level operator. The biggest difference maker was our Coach. His understanding of the big picture as well as creative ways to solve for our unique needs is what made us so successful. The level of support provided by Redzone through implementation is well beyond what I've experienced with any other software implementation.

CONS

It's not necessarily bad, but it requires a full commitment to make it work. You can't dabble, you need to be all-in.

Reasons for switching to QAD Redzone

As a company we switched to Red Zone to improve visibility and reaction times in production. Once the Productivity Module was implemented, we saw the value in adding the Compliance module.

Showing 1 - 25 of 184 Reviews