Docebo
About Docebo
Docebo Pricing
Contact Docebo for pricing details.
Starting price:
$25,000.00 per year
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Docebo
1 - 5 of 187 Reviews
Dave
Industrial Automation, 201 - 500 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Easy Start and Scalable for any Business!
Michele
Verified reviewer
Renewables & Environment, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Docebo is the way to go!
Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.
CONSChecklist feature needs to do much better with reporting and scheduling features.
Reason for choosing Docebo
Had more capabilities and custom abilities. Easier to program on backend.
Misty Lyn
Non-Profit Organization Management, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Why I like Docebo Learn
Overall the experience with Docebo has been positive. They are very engaged with me & when I was at their annual meeting, the account manager introduced me to people who could help in some things he knew I would be interested in. Just one more reason to appreciate the customer experience with them.
PROSDocebo has a platform that we can grow into. They make updates that make the organization look good, as it keeps the learner view and/or experience fresh. The customer service aspect is very good - there is a chat & a knowledge library & community at your fingertips. And they have a system of upvoting ideas that the community may make.
CONSWhen setting up your system, there are a lot of things to do. One of the frustrating things can be the number of clicks to create something.
Reason for choosing Docebo
Ultimately, we choose Docebo because it looked fresh, it looked like it kept up with the times - our customer base ranges from 19 year olds to 80+ and so we needed it to be visually appealing for our great content, but we also needed it to be user-friendly. As we have learned more about the system, we have incorporated more of the features.
Reasons for switching to Docebo
Not sure that it was "Viewpoint 5.0", but the latest name was Conduent. It was very static - though easy to set up courses - the look and experience had not changed for years. Also, the customer service was terrible as the company changed hands (once known as LearnSomething & then Xerox, before going to Conduent) several times.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2019
Worst customer support model of any LMS provider.
We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.
PROSSome of the workflows are intuitive. Supports a lot of file formats.
CONSClunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.
Reason for choosing Docebo
nope.
Sheri
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2023
My favorite LMS!
I've used Docebo with two different companies. I've had an overall good experience and would choose it again. Most of my everyday tasks work well and are easy to use.
PROSI love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding.
CONSMy least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved.
Reason for choosing Docebo
Ease of use, intuitive navigation, branding, and reporting options
Reasons for switching to Docebo
Learning 360 doesn't have anywhere near the features Docebo has available. The user interface and course screens are very basic and not customizable.