GivingDNA
About GivingDNA
GivingDNA Pricing
Monthly Plan: $500/month Annual Plan Starts at: $6,000/year
Starting price:
$500.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for GivingDNA
1 - 9 of 9 Reviews
Jamie
Verified reviewer
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Love this product!
Population segmentation, donor profiles, prospect identification, upgrading, lapsed risk outreach, stewardship outreach.
PROSThe GivingDNA team listens to clients and develops the product according to feedback provided. Plus, many other products do not allow you the flexibility to "do it all." GivingDNA is a one-stop wealth and marketing data shop that can segment and provide donor profiles.
CONSAs a new product, there are still a few bells and whistles being developed. I have faith that this will be addressed over time.
Vendor Response
Thank you for the glowing review, Jamie! It makes our day to develop new features and continually improve the platform to make it the workhorse of your fundraising analytics.
Replied October 2021
Murna
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Save your time and sanity
My department and organization is aware of who are top donors are, which donors are about to lapse and which donors need to be upgraded. Using the Giving DNA has decreased our lapsed rates and has saved us so much time. I use the data from Giving DNA to also start planning year end campaigns.
PROSThe dashboard, ability to segment your donors, detailed insights on individual and file giving, the customer service and availability of account reps.
CONSCertain features weren't user friendly and unable to export but they have been fixed as the software has grown. There is not much that I don't like about the Giving DNA!
Vendor Response
Hi Murna, thanks so much for your feedback! We're glad you've experienced positive results from GivingDNA and that improvements have made that experience even better. Grateful to have you on board!
Replied August 2021
Julie
Philanthropy, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Highly recommend
Excellent! And I feel like there is even more to learn to get the most out of this tool!
PROSThe Client Success team is amazing at helping you learn to use this took and to help it work for you! It's truly surprising that there isn't an additional cost for this with as much value as it adds!
CONSIt can be a little different to understand how to use it at first as it's not a traditional CRM tool. But the prospecting and donor insights can't be match anywhere else.
Vendor Response
Thanks so much for your review, Julie! We look forward to continuing to build on GivingDNA and make it even more intuitive and optimized for your success.
Replied October 2021
Elena
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Non-profit CRM
GivingDNA is a comprehensive CRM which includes extra features for non-profits.
CONSGivingDNA's customer service could response to the cases faster.
Wendy
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Game Changing Outcomes
The GivingDNA dashboard and analytical tools have provided our team with the reporting necessary to develop our "Wildly Important Goals." We are providing measurable data to our senior leadership team and board of trustees. [SENSITIVE CONTENT HIDDEN], our Client Success Ambassador, has become an extension of our overall Donor Engagement team. He continues to support our efforts to set exponential versus incremental goals for our donors.
PROSGivingDNA pairs well with our donor database (Raiser's Edge), providing direction on database clean up, prospect marketing, and retention deliverables.
CONSThe YOY retention stats on the overview dashboard are confusing, and would be more helpful if it pulled the same number from the Giving Dashboard.
Vendor Response
Thank you so much for the positive review, Wendy! We look forward to improving the clarity of the retention statistics in future updates.
Replied October 2021
Mollie
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Excellent Tool for MidLevel Donor Growth
We are building a strong midlevel giving program with a very small team. Causemo allows us to prioritize our communications for maximum impact.
PROSThe ease of use and aggregate data sets are perfect. You can tell that this tool was built by a nonprofit practitioner for nonprofits. It just plain makes sense and provides exactly the data points I need to build a successful midlevel donor program.
CONSIt is a newer product so there are still a couple of features being worked on such as the ability to delete individual lists.
Vendor Response
Thanks for your review, Mollie! We're pumped to see your mid-level results and are confident GivingDNA will continue to bring significant value to all of your programs.
Replied October 2021
Doug
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Giving DNA - A great tool for deeper engagement with the donor
The ability to target directly what you're wanting to do, using your donor informatin.
CONSA bit of a learning curve to really dive into it deeply - but it is worth it.
Larry
Religious Institutions, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Effective, Useful, and Caring Support
There are so many great benefits to GivingDNA but the greatest is having them on your team. Their support and help to improve donor work is so valuable!
PROSI love the versatility of the product and the ability to drill down to find the people I am looking for. I also LOVE the support the Giving DNA team provide. They are always willing to answer questions and find new ways to help me do my job.
CONSThe reports take a few minutes to populate. Sometimes I have to wait and I would like to see the reports immediately. I just need to be patient.
Anonymous
51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Worthful tool
Worthful and easy-to-use visualization software. Incredibly responsive support team.
CONSIt seems expensive compared to similar products.
Vendor Response
Thank you for your review! We hope as you continue to use GivingDNA, you'll realize more and more value for your team.
Replied October 2021