POSTLY

RATING:

4.4

(21)

About POSTLY

POSTLY is a cloud-based solution that helps businesses streamline social media management on a unified interface. The platform provides various functions such as content publishing, multi-channel support, collaboration tools and more. POSTLY enables users to streamline content generation, designing, post-scheduling and approval workflows. Additionally, the platform also facilitates integration with various marketing tools such as the AI writer, blog writer, ad copy writer, image editor, video editor, link shortener and hashtags generator.

POSTLY Pricing

Starting price: 

$15.00 per month

Free trial: 

Not Available

Free version: 

Available

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POSTLY Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for POSTLY

1 - 5 of 21 Reviews

User Profile

Shane

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Ease of Use & a Great UI Make Postly a Homerun for Social Marketing Agencies

To date, we've had a really positive experience with Postly. Their customer support has been very helpful and the platform has felt very stable. A permission structure on Workspaces has allowed our clients to feel "included" in their social media plans, too, which is incredibly important to us. The most important part of our experience was honestly the free tier. It allowed us to actually trial the platform before investing a bunch of money and finding out we didn't like it. This tactic immediately gave us a vote of confidence in Postly - because it shows that they believe in their product. So much so that if they gave you a small version for free, you'd sign up. They were right!

PROS

This year alone, our Agency has cycled through three other social media management platforms. And while features always seem to be aligned, it's been cost and interface that have constantly turned us away. Postly allows you a really low cost of entry (free!) and scales their pricing model in such a way that allows your business to scale FIRST before hammering you with high fees (like competitors). Their UI is simple and to the point. There was no need to sit through hours of video walkthroughs to understand how to use the platform - you simply login and embrace its intuitiveness. Within 5 minutes of using their trial, we purchased a license. And this was in the midst of being in 7-day trials with several other platforms! That's how comfortable the UI in Postly felt. Our experience since signup has not waivered. They have a nice Content AI tool that helps deliver fresh ideas, a "Hashtag" tracker that allows you to tap in to the current day's trends, and we've yet to have any issues posting to any channels.

CONS

The only downside is that Postly does not currently integrate with Google My Business. In speaking with support, however, that appears to be on the roadmap for release. Postly is not alone in this, either - many other platforms still have not adopted GMB. Once this is implemented, it would probably be everything we need in a platform!

Reasons for switching to POSTLY

Other platforms we used just felt clunky and overbearing in their UI. It was harder to navigate them and - in some cases - we felt like there was value missing when you compare cost to features.

Vendor Response

Thank you

Replied May 2022

Eliza

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Prompt Customer Support + Awesome Features! Glad to have found Postly!

If you're a startup with a limited budget and are looking for a convenient way to schedule posts for social media on one platform, then Postly is definitely for you. Yes, it still has a lot of improvement to do but I can see huge potential in this tool. The customer support is prompt and helpful, too. I love that they are proactive. I'm just glad I found Postly early.

PROS

- First of all, its features. I LOVE that it has an AI Writer tool which is especially helpful when you're having a creative block. Aside from the AI Writer, it also has a hashtag generator (you can see the trending hashtags), an image editor, a video editor, and a link shortener. - Great team collaboration tool. You can approve posts before they are published. You can invite an Editor, Reviewer, and Approver. The owner can approve the posts, too. You can also comment or give feedbacks.- Neat UI! I love the calendar view and how the UI is neat compared to other tools. It's very easy to navigate.- Prompt Customer Support. The customer support agent was extremely helpful, and I didn't have to wait long hours for my questions to be answered (and boy did I have a lot of questions!). He was patient, too.- Affordable. It's cheaper compared to other social media management tools. For its price, it's definitely worth it!- The ability to delete posts on social media platforms (except Instagram) from Postly. Other Social Media Management Tools don't allow that. If you published a post that you have to correct, you'd have to log in to each social media account and manually edit or delete the posts yourself.

CONS

- I wish we could tag locations and other profiles on the actual photo on Instagram. For now, the tool is not offering that option (I was told it's still in progress).- Encountered issues like hashtags disappearing once the post is scheduled, time zone issues (tried to schedule the post on a certain time zone but then it gets published), couldn't write comments, and the platform not being mobile-friendly.

Reasons for switching to POSTLY

RADAAR wasn't working out for me. Too many major issues and their customer support is taking too long to respond.

Vendor Response

Thank you

Replied November 2022

Anand

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

POSTLY is a total waste of time and money!!!

I havent had such a horrible nightmare with any other saas tool. The best part is after i spent over 100 hours designing and scheduling posts, the [SENSITIVE CONTENT] says you can ask for a refund and that all the effort and time and money to migrate to a new product didnt mean anything to him. DONT EVEN TOUCH THIS IF ITS FREE. you will be spending more time contacting them and fixing stuff that should have been working in the first place.

PROS

There is absolutely nothing to like about Postly. In fact i dont think it should even deserve to be listed on Capterra!

CONS

The product is full of bugs and is not ready for the market. This is a get rich quick idea! i bought a LTD from appsumo. Everything went horrible from day one. The posts scheduled as recurring posts started going out as threads of multiple posts for one post. For example a twitter post would go out as 3 tweets. The title and part url in one post. the second tweet will have the balance url and hashtags and the third tweet will have an image. Apparently you are suppose to preview each and every tweet you schedule and then edit the preview before it goes out. This is utter waste of time, I have been using many social media scheduling saas tools for last 10yrs.I have never come across such conditions. Finally the post is unclickable leaving a bad experience for the user to go out an delete all posts. Now just imagine you have to go back an edit each and every scheduled posts in the preview section. Further there is no structure for ease of navigation and accessing your scheduled content. For example if i just wanted to see my next posts scheduled to go out i cant find it. Finally the service is poor. They are unable to fix bugs and issues. My posts are not going out since last 10 days apparently there aresome serious bugs and they cant fix it. Their dev team replied saying that posts are not going out because you have to be signed into all your social media accounts and also you cannot set all your posts to recurring. This totally explains that the product team is garbage!

Vendor Response

Hi Anand, I was not surprised you did this but this is rather unfair. Having personally attended to your issues, we fixed your Twitter Thread issue in less than 24hours. A lot of users here know that Postly does a good job of generating auto Twitter Threads and you can always use the Preview to do final edits before publishing. And, you also did not mention how you went ballistic and toxic from the get-go, calling me stupid for asking you to provide Workspace ID so we can troubleshoot. You never actually did provide the ID until after 72 hours, after we had blindly-troubleshooted your issues, spending hours on guess-work. My last comment here is, it is odd having such a feedback among so many fantastic reviews, so it is either the rest are lying or you are not being very truthful. Either way, I encourage everyone to give Postly a try. We also take customer support team very seriously and we respond promptly and would do our best to make sure you have a good experience. Sincerely,

Replied September 2022

Mike

Alternative Medicine, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Postly: Take control of your social media posting and maximize the value of reusing posts.

Really happy I bought it. Simple to use, yet incredibly effective at doing what would be a massivlet time consuming job.

PROS

How intuitive it is and the calendar function.

CONS

I had some promblems with Pinterest posts initially, but the customer service team were excellent and showed me how I had been using it wrong.

Reasons for switching to POSTLY

Tailwind was too limited and malfunctioned too often.

Vendor Response

Thank you so much for your positive feedback and for taking the time to post this review. We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again soon!

Replied January 2024

Mário

Design, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Postly - Manage , Schedule & Post

Postly is an easy-to-use social media manager with added functionalities, so planning, creating, and scheduling the posts is very easy. If you are a freelancer, agency, or business owner, you can benefit from using Postly to manage your social media channels with ease.

PROS

Postly is a social media planner and posting software that offers a simple yet well-designed user interface. One of the things I liked the most was how the user could change accounts and start working on another client account. It also grrets you with a calendar with many significant calendar dates that can help you plan your posts.

CONS

I would like to have the possibility to move things around in the user interface or at least be able to change some column widths or have the possibility to hide or show more interface elements, but since this is the first release of Postly I am confident that those kinds of features will be easily added.

Reason for choosing POSTLY

Postly offered a Roadmap wich is a indicator of plans for feature development wich is a plus.

Vendor Response

Excellent feedback. We are happy to serve you to the extra - mile

Replied March 2022