All Paramount Acceptance Reviews
1-10 of 10 Reviews
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Melissa
Accounting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Paramount Acceptance
The PULSE scheduler helps us find coverage for clients when our employees are sick or unavailable. It is very easy to navigate. You could teach yourself how to use it.
PROSThe processes are easy. The reports are very infomative! Our rep. [SENSITIVE CONTENT HIDDEN] is amazing!
CONSAny features that we request are always implemented quickly.
Reason for choosing Paramount Acceptance
We have both.
Tracy
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Pulse
We love it, we really do. There are many choices of companies who service the health club industry but, we felt the Pulse system did more than the others. We especially liked the personal training side of this program. We now can offer more choices of training to our member which has been nice.
PROSI love how I have literally everything I need all on the same platform. The PT scheduler is amazing as well as the leads tool. Also the ease of being able to edit a members info when needed. The Leads tool allows me to enter a new lead, a point the lead, sign the lead up and schedule a PT demo with ease and no confusion.
CONSI didn’t love the layout of the pages that held the prospects info on the screen. This has since been upgraded and is much better.
Reason for choosing Paramount Acceptance
We just felt it was the right place for us. Our staff liked its functionality the best and when we were told we would have a dedicated rep to work with it made our decision easier.
Vendor Response
Thank you!
Replied September 2020
Jennifer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
3
Reviewed August 2020
Pulse System has potential but needs alot of improvement
I like that I can see who is here at the club, the fact it shows who has expired or past due, and the way is shows you that a member has the same key fob on 2 accounts when they click in
CONSI do not like the whole setting/booking appts with leads. I feel like I am constantly repeating my work and web sales has never worked properly for me when trying to activate a member
Vendor Response
Thank you Jennifer for your response. We appreciate the honest feedback. We will be sure to consider your comments with development moving forward.
Replied September 2020
Jay
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
901 Fitness Pulse
Helps streamline my day and very useful training tool for employees.
PROSThe process is very user friendly, and integration of system super easy
CONSHave not had any thing negative about software
Reason for choosing Paramount Acceptance
Software
julian pecorino
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
The Zoo Health Club NE
We hold each health club to goals each month, and with Pulse we can track referrals, appointments, text messages and phone calls. With that information we can predict how a club will perform or should perform that month. We can also see weaknesses that can cause performance to falter
PROSThe leads tool make it very easy to just the performance of each of our health clubs. Metrics is also very helpfull with seeing trends year over year and month over month.
CONSI have been overall very happy with the Pulse system
Reasons for switching to Paramount Acceptance
National Fitness was stealing monies from their customers and left some health clubs with no operating capital to survive.
Vendor Response
Thank you so much!
Replied September 2020
MICHAEL
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Pulse Overview
Excellent!
PROSThe Pulse software is very flexible allowing you to drill down to specific details or have a Higher level Snapshot View of data. This makes it an excellent product to help "know your numbers" and evaluate your business.
CONSIn my experience there are not any features that detract from this software.
Reason for choosing Paramount Acceptance
In was an added feature that gave me greater understanding of my business data.
Reasons for switching to Paramount Acceptance
This Pulse software was provided with the advancements and improvements on the Paramount system.
mohamod
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
TruFit Gyms
Powerful software providing real time reports with exceptional customer service.
PROSReal-time reporting and customer service is second to none.
CONSAt this point I do not have any complaints.
Reason for choosing Paramount Acceptance
The back-end services.
Vendor Response
Thank you so much!
Replied September 2020
SARA
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Pulse Review
We use pulse scheduler for our PT department, never had any issues.
PROSPulse is simple to use and easy to train our staff to use.
CONSI find no issues with the Pulse system, it's simple.
jodi
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
pulse
still learning and figuring our reporting for pt and leads
PROSguest pad and reporting for incoming guest traffic to re market to
CONSnot detecting duplicates entry of duplicates not interested removes lead from system some of the invoicing tool seem not to work correctly removing invoiced members has to be done through fdm and pulse
Tacy
Health, Wellness and Fitness, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed August 2020
Review
It is a good system.
PROSI like how I can see the cancellations and the the monthly income. and that it lets me know from month to month where I am.
CONSSometimes it would not tell me true value. i would have to log out and then back in. Paramount was able to fix it.