Fathom
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Most Helpful Reviews for Fathom
1 - 5 of 309 Reviews
Emilie
Verified reviewer
Non-Profit Organization Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Essential To Our Business - Especially for Remote teams
Fathom takes notes and summarizes data with crazy accuracy! It was super easy for our whole organization to implement and use. Our team is spread out throughout the US and mostly remote, so having this for internal meetings has been a lifesaver. I love that not only does it summarize, but it will also provide a transcript that you can search for and provide a recording. It saves all recordings for you, and it's easy to send them to teammates. Its accuracy on the summarization is insane! It doesn't just write down what you said word for word; it summarizes in complete sentences, provides action items, etc. It truly blew my team away. It also aligns with your Outlook calendar and will update you when future meetings arise. We use it for most of our online meetings.
CONSMy only issue with Fathom is that sometimes it gets a little glitchy with Zoom calls. Or if I log onto a meeting that I dont want recorded it can take some time to remove it from the meeting. Most of these issues are easy to get around though.
Ivy
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Excellent Choice for Meeting Notes/Transcription
Highly positive. I've stopped using my other options.
PROSI am using Fathom primarily as a notetaker within client meetings. I've used 4 other products for this function, and so far, this is the winner.
CONSCould be more accurate with names, but we have a variety of accents within our organization. This is always a weak spot for most. I'd love the ability to correct it one time and have it apply that learning to other instances.
Reasons for switching to Fathom
Faster, more accurate takeaways, and no gatekeeping meeting content after 3 days like tldv.
Emily
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Great for AI bulletpoint summaries
I have really been appreciating the ai summary of meetings.
CONSThe transcription is full of misspellings, misattributions, and missing text. But the ai summary is clear and gets the gist of the meetings perfectly.
Darryl
Civic & Social Organization, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Very Pleased Sole Proprietor
My overall experience with Fathom has been fantastic. Partners have been very impressed with the notes/summaries provided by Fathom and we seldom have to revise them but do have access to the transcript and recordings just in case we need to make revisions to the notes.
PROSI really like the summaries Fathom provides including the identification of action items and next steps. It provides a great overall summary with key points/takeaways which minimizes the time I need to use during meeting follow-up.
CONSThere's not much I don't like about Fathom but it does contribute certain parts of the conversation to the wrong attendee at times and also misspells words at times.
Reason for choosing Fathom
Fathom was a free, very intuitive application when I first started my business. Partners were testing out other applications and they were very impressed with what I was providing post meetings. I appreciated the ease of use and the summaries that were generated helping me minimize the time I spent on meeting follow-up. I ultimately decided to purchase the product to have access to all the features they provided.
Rachel
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Awesome product!
Great! I love Fathom. Specifically really happy that it automatically recordings meetings and the user experience for ending the recording if it isn't necessary for a meeting.
PROSI love that it automatically syncs with Microsoft Teams and Zoom to record my meetings.
CONSI don't love that the recorder appears as it's own person. I've had a lot of people ask about it at the start of meetings.
Reasons for switching to Fathom
Didn't like DeScript—it was basically just for transcripts but wasn't user friendly