All Aptify Reviews
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Aleksandr
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Aptify - 7 years
We are solving all problems related to membership, meetings, persons information.
PROSThis is a good software for association like ADA It help us to maintain our membership data.This software is really flexible. We can adjust it to our needs. Our users could utilize views which we are creating for them by their requests. They can export any views data to Excel. Very popular following services: 1. Accounting 2. Orders 3. Membership 4. Cash Control Batches 5. Case Management 6. Peer Review Case Management 7. Persons 8. Committee Management 9. Meeting Management 10. Education 11. Companies
CONSSometimes slow performance. Usually it happens when you start work with Aptify for the day and when you are using wizards - application is not accessible and freezing.
Reasons for switching to Aptify
Our application didn't have all functionality which exists in Aptify
jack
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Always a way to simplify things!
The interface is great and very easy to understand. A lot of times with software that is this heavily driven by data things can get overwhelming and seem clustered, but not with this! I will say my favorite thing about Aptify is that you can make different "groups/views" tailored for whatever you personally use the app for. For example, I need to look up and pull member information every day, I have set up a tab so it will take me directly to what I need to do. It is not that you can personalize this because there are many people who do not pull customer information from Aptify, therefore, they have no need for this tab so they do not build it into their home page.
CONSThere is so much that you can do with Aptify it is hard to learn everything! So I wouldn't say that is a problem with the software but a personal issue. The software is great!
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2022
Aptify
Aptify has many features that help in membership/association tracking
CONSAptify is difficult to deploy - requires a lot of customization. It is not intuitive at all. The icon banners should float of the screen so that you don't have to scroll just to save changes.
Reasons for switching to Aptify
Trying to consolidate multiple features in multiple software items into a single product.
Vendor Response
Hello, thank you for the feedback! Your experience with Aptify is top priority; we appreciate you sharing your wins and challenges. Because Aptify is endlessly flexible and configurable, deployment might take time to customize to your exact specifications. But once Aptify is setup, it will continue to grow more intuitive and increase support for your team. Regarding the other issue, if you are on Aptify 6.2 or newer, then you can use pre-defined hotkeys, such as the shortcut Ctrl + S which allows you to save without having to scroll up. Here is documentation: https://aptifysupport.zendesk.com/hc/en-us/articles/4424133761037-New-Features. We have passed along your comments to our product team for review. If you need additional support, please contact us. We are glad Aptify has helped consolidate data from multiple sources. That is one of our top benefits-- along with providing all the features needed to manage a membership organization. Learn more: https://community.aptify
Replied July 2022
Alan
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Aptify Review
Aptify has a comprehensive set of modules providing organizations with a wide array of functionality. the platform is configurable, stable and error free. Aptify e-business capabilities make online transactions and processes simple to get up and running.
CONSfor basic users creating views requires some advanced sql knowledge.
Reasons for switching to Aptify
We needed to move to a platform that would help us to stay as current as possible
Thomas
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed January 2016
Easy depending on need for Customization
Aptify can be very easy to use for the general member association with little need of customizations. It has good integration with the CMS we use, Sitefinity and even has a cloud/virtual option for the small association that doesn't have the IT expertise to do all the back-end stuff if they don't want to. It becomes less easy to use the more you take advantage of their extremely customizable application, which you can view as good or bad depending on your point of view. I personally like the extreme ability to customize, but I also know you can't have that without having the complexity that comes with that ability. You can create your own events, process flows, tables (entities), and even write your own C# or VB extensions into the application, so it is extremely flexible from the small shop up to and including a large member association that might need that level of customization. However, there are a lot of ways to customize the application that are well within the capability of the average technically inclined individual, so it is really up to you how far you go with it. Although I have not gotten to play with it personally, I have seen demonstrations of the new web interface to Aptify that would be very useful to the general association wanting to only web-based applications for their users and/or customer service.
Kevin
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2020
A Membership management system that keeps evolving!
The whole system is very flexible and expandable. Easy-to-user interfaces make our client happy. But sometimes troubleshooting is very tricky.
PROS- .Net framework based entity-oriented membership management system; - The flexible and expandable structures; - integrations with many other featured brands/systems;
CONSThe current client/server infrastructure is a bit outdated; The new web version still needs time to mature; The single-sign-on settings in the web version requires lots of effort to set up; In general the initial setup/installation is quite tricky;
Reasons for switching to Aptify
The complexity of a Java-oriented system plus Linux stack requires high-skills to maintain and develop.
Mike
Banking, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed January 2019
Aptify
It's a great way to keep track of our customers contact information. You can easily look someone up in the system and run a report to see certain members in geographic locations or other descriptive information. There is a lot you can do with this software and it can all be customized to your organizations needs.
CONSIt just looks a little dated and it runs slower than other customer management systems I've used in the past. Aptify is also so customizable to your organization's needs it can take a while to really get the product working exactly how you want/need it, however the customer service team at Aptify is always available to assist.
Xidong
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Aptify
Lots of features; be able to and easy to customize
CONSOverall performance is not so good, need lots of tuning; It's good for membership management, not a licensing product.
Reasons for switching to Aptify
Out of date technical implementation
Anonymous
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2018
The system is very difficult to use but can hold an endless amount of information.
With time and practice, you will be able to centrally locate all of your data. It has several different uses as well besides being just a membership database.
CONSIt is very difficult to use and provides little customization. You cannot learn the system in a day or two to fully utilize it. It can take months to have a full grasp if not more. It is also very glitchy.
Alyssa
Used free trial
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed January 2017
Concept and Information is GREAT, format is outdated
I use Aptify in my everyday work life. I love the fact that all my information is in a central location and I can access all of it. With my desktop, however, it can run a bit slow and often takes a long time to get the results I am in need of. The look of it is very outdated and could be better looking with the user interface. Again, I love how I can access my needed information, but usability could improve.
Peter
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Aptify AMS
Have used Aptify for 8 years and it has been terrific.
PROSWe find it very easy to configure. Allows users to do a lot of features. Very flexible.
CONSNot the prettiest looking software until you get on the browser based version.
Reason for choosing Aptify
Better ability to configure and cost.
Reasons for switching to Aptify
Software was outdated.
Laura
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2018
Not really impressed with Aptify. I do like the web platform better tho.
Member based software. I like that there is now a web platform which is a bit easier to use. Easy to track opportunities.
CONSVery time consuming to use. Not a friendly CRM to house accounts or other information. Very laborious if you have to add fields.
Suzie
Used free trial
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2016
A long way to go
Aptify developers have done a lot of thinking regarding functionality, however the design is not user friendly so a non IT person would never be able to know how much functionality the program has. It is also VERY expensive. My old company claims to have paid 70,000 AU for this and ongoing costs. SO much money considering I am now running a membership based organisation on a program that costs me 40AU per month. I would have to have this organisation running for 1,750 weeks before reaching this cost, and I am using all of the same functionality I used in Aptify. In addition the program has far too many options for customisation in a non-user friendly format. This sounds like it shouldnt be a problem but it is. Rather than recognise how most organisations would like to use the program and offer a template userflow/system to work back from, Aptify's design offers users almost a 1980's stripped back design with the intentions that they will use customise everything in the program for their own firm. Literally everything. This program is not a sign up and go. Its a sign up and work through 10 years of hell before learning how to use the program properly.
PROSnothing
CONSall of it. This made our business loose money- a lot of it.