About Mentorloop

Mentorloop is a cloud-based mentoring software platform which enables mentors and mentees to communicate. it is suitable for universities, government organizations, nonprofits and startups. Key features include onboarding, mentor and mentee matching, communication tools, content tracking and reporting.

Mentorloop helps businesses onboard members and employees. Matches are created using various filters and criteria including experience, skills and desired goals. The My Match feature also allows members to choose their mentor and mentee by browsing a list of members.

Users can connect with each other via live chat, set goals, share documents and keep a record of their mentoring relationship. Mentorloop also provides learning and development content. The...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

23 Reviews of Mentorloop

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(5)

5

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

December 2018

Alexandra from Flight Centre Travel Group

Company Size: 10,000+ employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

I'm Mental for Mentorloop

Pros

It enabled our company to evolve our already existing Mentor Program and take to a whole new level with Mentorloop's groundbreaking 'Mentoring Technology'. Mentorloop is native and easy for users of all ages to get excited to 'e-meet their mentoring match'. They are guided with well designed educational tutorials to assist in demonstrating the capabilities of the platform - for example; setting goals, creating calendar events that sync with work calendars and even sharing great TED talks. Mentorloop has now enabled us to track user activity and provide us with excellent (dare I say it - and sexy) reporting and analysis capabilities. The online bank of resources available to Mentors and Mentees has been a delightful surprise for our people as well. Mentorloop is bloody brilliant. And so is their wonderful team.

Cons

It currently lacks emojis and GIF sharing within the loop chatting functions - staff would be thrilled with this and would probably never log off!

June 2019

Starr from Proponent

Company Size: 501-1,000 employees

Industry: Airlines/Aviation

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Look no further!

As an organization brand new to mentoring (with more than 500 employees across multiple locations in the US, Europe, and Asia) we knew we needed to find a true partner to help us do it right and do it well. The initial sales process with Mentorloop was exceptional. From the pricing transparency to the low pressure, consultative selling approach, they were sincerely interested in understanding our goals and needs, offered extremely useful help and advice before we made any commitment, and didn't push us for more than we actually needed to get started. The transition from sales to implementation was seamless and we were able to identify our program goals, create our profile and matching criteria, and launch in less than 30 days thanks to their exceptional support, service, competence, and wealth of expertise in mentoring best practices. The team is also funny, down-to-earth, super sharp, responsive, super flexible with meeting times (we're in the US, they're in Australia)-- put simply, they are true professionals who know what they are doing and are passionate about it. It's been a huge relief not to have to start from scratch, as they have so many great resources we've been able to leverage from designing everything from our program goals and success measures to our promotion and internal marketing collateral. What seemed an overwhelming undertaking has been made simple and effective. Easily my favorite vendor to work with and an awesome platform to boot. Look no further!

Pros

Intuitive and user friendly interface for participants and administrators; simple and rapid implementation and enrollment; excellent integrated support resources for mentees, mentors, and program coordinators to maximize the experience; easy to customize for our organization while the "out of the box" solution provided a great framework to start with based on best practices so we didn't have to reinvent the wheel; flexibility for using part art and part science to match participants, combining Mentorloop's algorithm and insights from our Program Coordinator; flexibility to move to 100% self-matching as our organization matures into a culture of mentoring; GDPR compliant; excellent built in evaluation and analytics to measure program success and demonstrate ROI; scalability; ease in connecting international/multi-site participants; works across all internet browsers; no service disruptions.

Cons

I truly haven't seen a feature yet that isn't useful or easy to use.

December 2019

Merredith from Fitted for Work

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

December 2019

Mentorloop makes a difference

Our Mentor program was completely manual and very labour intensive, particularly in the matching process. Mentorloop has enabled a simple registration process that then allows for quick matching and engagement for participants. It allows administrators to see if participants are are communicating or not. It saves me time and helps with reporting mentor relationship activity.

Pros

It is very easy to use from both administrator and user perspective, and that it has automated what was a very manual process.

Cons

It didn't quite fit our specific needs, so some tweaking was required and that got us pretty close to where we need to be.

Reasons for Choosing Mentorloop

I had a conversation with someone from Mentorloop as part of my research and they were extremely helpful. Then I was told about Mentorloop from a mentor and she facilitated an introduction. I was impressed with the product and that Mentorloop demonstrated an alignment with our values around NFP organisations, diversity and inclusion.

November 2019

Jamie from Just Eat

Company Size: 1,001-5,000 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Bringing mentoring into the 21st century!

Working with Mentorloop has by far exceeded our expectations and has made a positive impact to the lives of people all around our business. It has been a true partnership with the Mentorloop team as they have really gotten to know our business, what we wanted to get out of the product, and been by our side at every step. While other products, like some HRIS's, may be able to do a rudimentary version of mentoring, I am wholeheartedly convinced that they pale in comparison to Mentorloop and I would choose this product every time!

Pros

The simple, easy to use functionality makes you want to embrace the platform from the moment you begin your mentoring journey and sets people up for success with as much or as little guidance as they need. We were able to use the system to embrace diverse mentoring pools and the team behind the scenes helped us scope our requirements and deliver a solution that exceeded our expectations.

Cons

There's nothing that I've found that I don't like about the system

January 2018

Kevin from HiPoint Roofing (ABN Group)

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

1.0

January 2018

The Mentorloop concept is great but it currently does not achieve what it should do.

Pros

Mentorloop provides a great confidential communication hub between coachees and coaches/mentors however I still believe it has a long way to go to become a useful tool.

Cons

I just feel the program is a bit clunky at the moment because it doesn't integrate very well with outlook or enable you to archive your loops which is a major flaw I feel. People using this software are generally time poor so to have to double book everything with outlook is just not ideal also I think it is ridiculous that the loop just continues infinitely imagine what it would look like after 3 years it will be 2km long chat.

Response from Mentorloop

Replied January 2018

Hi Kevin, This is Lucy, I'm one of the founders of Mentorloop. Thank you for being a user and providing this review. We're always looking for ways to improve our platform (we're a relatively young company), so feedback like this is invaluable as we continue to refine what you experience while on Mentorloop, and what we stand for. We do have an Add to Calendar feature that allows you to download your meetings into Outlook, and we're looking at deeper integration with Outlook as we progress. Your feedback about the infinite loop is an interesting one - many of our users do continue their relationships for many years, and sometimes come back to it after long absences and want to review their history, so this makes sense for them. However we obviously haven't served your example, where you want a neat way to close out or archive a loop, so we'll take this on board. Thank you again for taking the time to leave this review. All the best with your mentoring journey!