All Absorb LMS Reviews

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Craig

Insurance, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Absorb is a Great Choice for a LMS

User Profile

Leonard

Verified reviewer

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy to use and highly customizable LMS

In an organization where the employee training process is very significant, it is necessary to have a robust tool that facilitates the planning and execution of staff professional improvement courses. This platform offers a very versatile set of tools.

PROS

I really like that navigating through its functions is very easy. It allows you to design a personalized, interactive and very flexible learning experience. The tracking of participants' progress is very effective and offers very complete reports that provide detailed information for the improvement of the following courses. The electronic signature helps to confirm the fulfillment of the different training stages that are planned.

CONS

I would like to see more integration options to strengthen corporate learning paths.

Charles

Computer Software, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Reliable LMS

PROS

Reliable LMS. The continual enhancements that continue to improve the Admin and the Learner experience.

CONS

Difficult experience a few years ago with the Professional Services team. Since that time, they have addressed the BI tool challenges that we identified to the PS team.

Reason for choosing Absorb LMS

Absorb met our requirements and seemed more intuitive.

Reasons for switching to Absorb LMS

End of Life for Kenexa had been announced.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed November 2020

Great Software, Suffers terribly from its customer service.

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.

PROS

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

CONS

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Reason for choosing Absorb LMS

A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.

Ralph

Gambling & Casinos, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Our experience with Absorb

Every Absorb employee we have dealt with has been knowledgeable. and responsive with effective solutions for issues we needed guidance about. They make sure the issue is resolved.

PROS

The Absorb products have a lot of capability and can be configured appropriately for our particular business needs. Absorb implementation was accomplished in less time that some other employee-based systems we have in place. The Absorb platform has never had a performance issue that affected our business.

CONS

While there is plenty of report capability designed into the product it would be nice to have the capability expanded to allow for more ad hoc reporting.

Reason for choosing Absorb LMS

Visually more appealing, easier to setup, easier for users, and reasonable cost.

Reasons for switching to Absorb LMS

Moodle is difficult to administer. Support from them is necessary even for some simple administrative and report issue. Users also had issues as well.

Tami

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Absorb LMS

We have been with Absorb just past implementation and we are pleased with the product. It is easy to learn and manage.

PROS

The Customer Service for Setup and Implementation was great! The representative was knowledgeable and easy to reach when needed.

CONS

There are many screens to click in to find what you need to set up a class. Once you learn all the little places to put things, it is not difficult.

Reason for choosing Absorb LMS

Absorb had a built-in Create feature. This was what tipped the scale for us.

Reasons for switching to Absorb LMS

We needed a true management system, and what we were doing was not meeting the needs of the employees.

Stacie

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Absorb is making upskilling easy for my firm

Overall, I am so glad that we chose Absorb for our LMS. I feel like my company is in great hands and will be able to stay ahead of the curve when it comes to upskilling our employees.

PROS

The content creation tools make creating courses easy and the final product is beautiful. I am also impressed by the support team and the whole onboarding and training system offered. They made it onboarding a breeze.

CONS

There has not been any hiccups so far. The training and support has been so robust and the staff so helpful and friendly.

Reasons for switching to Absorb LMS

For better user friendliness and better content creation tools.

Aimee

Real Estate, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great for first time eLearners

overall great experience! Bringing eLearning to our employees will be key to consistant new hire training!

PROS

Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget.

CONS

We should have done more training on the Create portion prior to implementation.

Reason for choosing Absorb LMS

functionality vs. cost was the key factgor in decision making. Absorb had more Create options and was lower on cost as well!

Katherine

Broadcast Media, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

NBCU - Technical Operations Absorb Training

PROS

Helped with course creation, easy enrollment, and helped with our hands-on training teams with managers manually updating certifications.

CONS

Not able to edit multiple courses for multiple employees. This was helpful for trainers/admins who did hands-on training for employees who were enrolled in the same courses and completed them on the same date.

Anonymous

10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Ease to use LMS with a lot of capabilities!

PROS

I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.

CONS

My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.

Reasons for switching to Absorb LMS

Our old LMS didnt' have the capabilites we were looking for to support our end users.

Krisstina

Oil & Energy, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Absorb LMS

PROS

The Admin panel is very intuitive for self learning and navigation. The flexibility in the end user view was so configurable that we made this an very easy to use system for our audience.

CONS

The reporting structure within the Admin panel is extremely rigid. Ultimately, this was not as useful for us and we had to export all of our information out of the system and manage it elsewhere.

Stefan

Computer Software, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Easy to use LMS platform with the right amount of features for our needs

We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content). Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager. Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns. Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default. The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.

PROS

Easy to use Solid onboarding training for admins Provides content hosting Supports SCORM and xAPI (Tin Can) Supports Instructor Led Classes Zoom integration BambooHR integration Salesforce integration Overall mature platform Great customer support

CONS

Look and feel customization lacks flexibility Some workflows could be streamlined, especially for course management No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.

Reason for choosing Absorb LMS

The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.

Eric

Professional Training & Coaching, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Absorb is a Game Changer for Any Learning/Training Usecase

Loving every minute of our Absorb experience. We are beyond happy with our decision and as we hit the almost 1-year point, we know this is the home for our training content for years to come!

PROS

Absorb is an amazing powerful LMS, but is amazingly easy to use as well. The dashboard customization, course settings, and user management are straightforward and impactful. And if you get some of the add-ons, you won't ever think of switching to another LMS!

CONS

For our specific use case (recurring training vs one and done or certificate renewal), the out-of-the-box reports don't allow us easy visibility into individual chapter completions. It focuses more on course completion

Reason for choosing Absorb LMS

Customization options. Ease of use. Absorb create

Reasons for switching to Absorb LMS

Functionality was lacking. Customization options weren't as robust and Absorb Create was a HUGE game changer for us!

Tameka

Non-Profit Organization Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Absorb LMS Review

My overall experience has been great! I would give them a 95 out of 100.

PROS

The ease of implementation, dedicated customer service representatives, and mid-range cost.

CONS

I have struggled with the reporting feature, although you can pay extra for custom reports.

Reason for choosing Absorb LMS

Docebo was more expensive, and we did not need the additional feature that they offered.

Reasons for switching to Absorb LMS

There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor.

Devin

Professional Training & Coaching, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Absorb LMS

We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design.

PROS

Coming from another software, we loved the customizable features of the software!

CONS

Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!

Reason for choosing Absorb LMS

The product design, the team, the support, and our data transfer.

Reasons for switching to Absorb LMS

Our contract was ending with them and we used them for HR purposes as well.

Kimberly

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

Easy, Fluid Implementation; a Game-Changer for Our Company

PROS

Absorb has made the implementation process incredibly easy. User training was broken down into helpful microlearning and many features have been customizable, which my company stakeholders have loved. Having a project manager as a go-to source of knowledge has been fantastic, and the Help Center has given me self-sufficiency that I look for when working with other vendors. We also love that most features are already included in the pricing, versus being nickel and dimed for reporting, mobile interfaces, different learning methods, company branding, etc. We're excited to have Absorb help our company grow.

CONS

I'd love it if Absorb could work on additional API integrations that are included in the price. My company uses several 3rd party content creators (KnowB4, Udemy) and there are currently no connections with them.

Reason for choosing Absorb LMS

Absorb offered the most functionality for its price. It has not required major additional upsells to get the functionality we were looking for. Any other company either did not have key functionality, or cost more than Absorb to get the functionality we were looking for.

Sarah

Research, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

eLearn Anywhere

Excellent, the technology itself, and set up, software? I couldn't ask for anything better when it comes to progressive learning and excelling within a business.

PROS

In case you're wondering, the LMS stands for learning management system and this is exactly what it is. I can't tell you how many times I've literally depended on this e-learning software to help jog my business / customer focus point of view. This is a very helpful system, it'sseems almost customized to your cloud-content.

CONS

I only have one issue with this system, and of course it would be pricing. I'm a small business, and I work alone, so I was lucky to receive the free trial that I did because it cost around $12 to $17 (I believe) per active user to operate the system per month. It's a top of the line piece of software however the pricing, surely there's another way?

Reasons for switching to Absorb LMS

I've heard nothing but absolutely great things about absorb LMS. And I'm one of those people that could definitely give prop to what they have to offer. If you can afford the setup price per month then I feel that you could definitely train and educate everyone within a timely manner.

Christian

Financial Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

The Standard in Learning Management Systems

In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse group of learners and need to provide reporting to auditors multiple times of year. With a small T&D department, Absorb proved to be just the software needed to meet the high expectations of our organization.

PROS

Absorb provides ease of use for all learners regardless of technological skills. Absorb provides the data and reporting that our organization needs.

CONS

Absorb is not as attractive/visually appealing as some of the other systems on the market.

Reasons for switching to Absorb LMS

Thrive was not meeting our needs - reporting was inaccessible for auditors. Customer service was abysmal.

Gio

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2017

Great for Small Organizations

I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software. Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service. Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered.

PROS

1. Ease of use - it's in the cloud. 2. Simplified admin functions 3. Decent reporting tools. 4. Customized landing page.

CONS

1. Responses from Absorb can be slow. 2. Customer service isn't the best. 3. Can suffer from service outages.

Anonymous

1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2023

Relatively nice learner experience

A relatively nice UI, hampered by implementation issues

PROS

Absorb LMS is a highly user-friendly learning management system that offers a wide range of customization options. The platform integrates seamlessly with other systems and tools, making it a versatile choice for organizations. Absorb LMS provides excellent customer support and training resources to ensure a smooth implementation process. The reporting and analytics features are robust, allowing for detailed tracking of learner progress and engagement. The mobile app is well-designed and provides learners with easy access to course content on-the-go. The gamification features are engaging and encourage learners to stay motivated and complete courses. The system is scalable and can accommodate the needs of both small and large organizations. The platform is constantly updated with new features and improvements based on user feedback. The pricing is reasonable and provides good value for the features offered.

CONS

A big challenge with Absorb LMS is the initial setup process, which can be time-consuming and requires a lot of input from the organization. This can be frustrating for users who are eager to get started with the platform and may not have the resources or expertise to complete the setup process quickly. Additionally, some users have reported issues with the system crashing or freezing during use, which can be disruptive and impact productivity.

User Profile

Eunice

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Cloud-based learning management system.

It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.

PROS

It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.

CONS

It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.

Jason

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed June 2012

Great LMS solution

Absorb is a solid LMS and a great solution compared to any alternative we examined from a cost/benefit perspective. Things that are cons are more than made up for by the pure breadth of functionality available for the price, and they're very very good at taking customer feedback and making improvements to their product. I'd be comfortable recommending them to any business looking to start up a new LMS or replace an aging in-house system.

PROS

Nice interface and excellent feature set - great coupon tool, course bundles, shopping cart functionality, multi-module courses, lesson plans, forced pre-requisites, monitoring and reporting (SCORM and AICC), scheduling tool, assessments and surveys, discussion boards, linking resources to courses, multi-tiered and customizeable user/admin management, certificates, waitlist management, and customizeable automated email notifications. Integrates with our web-based training platform (Adobe Connect), supports both self-paced and instructor-led courses, responsive to customer requests, able to go from zero to fully-functional LMS in a matter of days. Great value.

CONS

Can be a bit clunky and non-intuitive, difficult to set up and classes as individual objects (each course requires the set-up of a separate instance, even if you want a 1:1 ratio between setup and delivery), finance-based reporting (and reporting in general, actually) is just OK (but getting better), Flash interface that requires pop-ups is a recurring complaint, needs better user account flexibility (i.e. ability for users to manage their information, change their password, etc.) and security (everything is stored/visible in clear text).

Vendor Response

Thanks for the review! As of 2013 Flash and popups are gone with the new HTML5 interface. We have also added additional security options as well as learner password management. We're looking forward to your continued feedback!

Replied April 2013

Kelly

Telecommunications, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great LMS & Great Account Manager

We had to combine 3 LMS's into 1 and choose Absorb and it's going really well. We are adding new business units within our organization all the time and the admins are finding the system easy to use and are really pleased with Absorb.

PROS

Integrating to Absorb was pretty straightforward. The software is easy to use and the on-boarding we received was exceptional. We have been using the platform for about 2 years now and we are adding new administrators and courses on a daily basis. Our account manager [SENSITIVE CONTENT] is outstanding!

CONS

There are obviously features that are not offered in Absorb that frustrate our admins and we have just signed up for Absorb Analyze to make reporting easier and more robust. It's hard to make enhancements or changes for our organization only on the platform as changes usually go across their entire platform and are system wide.

Reasons for switching to Absorb LMS

We had 3 separate systems and needed to combine into 1.

Amira

E-Learning, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Extraordinary features!

My overall experience with Absorb LMS is amazing. As a user and a teacher, Absorb LMS organized my task. It provides awesome features that made me gain time and effort, such as tracking participants' attendance and performance. The electronic signature has also personalized the experience for all users and is a unique feature. Though Absorb LMS still needs improvements in some areas, It is still one of the best software I used for E-learning and virtual classroom management. Highly recommended!!!!

PROS

* Very easy and friendly to use especially for beginners. * Absorb LMS is a great software to create and publish a course. * It tracks the participants' performance and provides reports.* Very responsive customer service. * It has an electronic signature.

CONS

* Configuration process is a bit difficult for beginners. * Integration options are limited. * Reporting service can be tricky sometimes. * Difficulty in managing blended learning

James

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed January 2019

The system is not intuitive and is more of a 'content management' solution with little ability to deliver data to impact learners or business results.

As the current admin I inherited this system and have learned how to 'manipulate' it for my needs, but except for the low-cost I would hesitate to recommend anything outside our own customer service experience.

PROS

Customer support has been dedicated and addressed our concerns, however much of the FAQs are only in text format with no video or other engagement methods to demonstrate walk throughs.

CONS

Limited functions, does not allow us to connect learning direct with learners since it has a 'firewall' type sign on mechanism that does not connect hyperlinks to courses. Authoring tool very limited, and searchability is difficult for admin and users.

Showing 1 - 25 of 145 Reviews