All Ivanti Neurons for MDM Reviews
1-22 of 22 Reviews
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Manny
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Great Product
All portable devices can easily install preloaded software
PROSUser's can easily install their favorite software and get remote support once they install the application on their portable device. Very straight forward and simple operation to install.
CONSSoftware has to be reinstalled by user if phone is reset. We experience some user's having problems installing the version on their android and iphones. But after a reset of their phones user was able to reinstall the software.
Luca
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
The best UEM solution
Mobileiron management is a very powerfull tool to managed devices remotely. It integrates with all the android, iOS, Windows and Mac features. IT is able to manage all the native features os all OSes.
PROSMobileiron enables companies to manage Windows, Mac, Android and iOS with a single product. It enables a lot of security features on the devices such as encryption, password/PIN protection, firewall and data container. The security level
CONSThe onpremise product's console uses an old style theme that should be improved.
Reason for choosing Ivanti Neurons for MDM
Mobileiron is simple to implement and a very complete UEM solution. It helps companies to implement a very high security level talking about security posture and data management.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2018
What's going on with these guys
I really think MOBL needs to get acquired by a more professional software play.
PROSI used to like the on premise architecture, but there is no compelling cloud story
CONSPoor 3rd party integrations, support is backlogged like crazy. I don't think they triage problems well.
Samuel
Information Technology and Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
End User Support - Mobile Iron Admin Console
Overall this has been a positive experience. Supporting the end user through the admin console is generally a streamlined and efficient process. I would recommend Mobile Iron Advanced Mobile Management to anyone.
PROS-Clearly presents device stats including OS version, make, model, etc. as well as when the device was provisioned and check in times. -Can easily push new profiles, force check ins, unlock devices, and lock devices. -Re provisioning a device takes less than 5 minutes. -Logs can be easily viewed/sorted based on time and event types.
CONS-Not sure this is something specific to our environment, but there was a time whenever forced unlocks would not reach the device even when wi-fi/data signals were strong resulting in a factory reset of the device.
Jesse
Computer & Network Security, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2018
Easy to install and manage
MobileIron provides the administrator with a lot of information about the devices that it is managing including firmware version, apps installed, serial number, IMEI, etc. It also allows administrators to remotely lock/unlock and wipe phones, as well as many other features.
CONSSometimes the software can trip over itself when installing, which leads to it not installing correctly and needing to be reinstalled. I'm not sure if this was more because of the way it was setup with the company or the software itself.
Suzanne
Verified reviewer
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
NEVER MISS AN EMAIL
No need to open a lap top to retrieve emails! Mobile Iron software alllows the flow of emails right to your mobile device.
PROSMobile iron is a simple , but an important tool with regards to receiving important emails. A simple chime everytime!
CONSNo Cons. The software is perfect for a managers needs.
Alexandre
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Good tools
Innovative follow by airwatch where airwatch is a copycast in terms of features the go to markt for new OS is great all products are included
CONSinterface can be more intuitive sometimes, follow up and evolution of the comapion tool is sometimes strange
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Good email app
Very good easy to create the initial setup. Rest is quite intuitive. Overall simple and nice to use. Good interface.
CONSThe app is not compatible with all company networks and requires some restrictions on some mobile types. Should be corrected.
Mark
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Invisible backend app to enable access to enterprise email
Works in the background absolutely invisibly Provisioning setup is painless and quite quick Updates quite regularly via app store
CONSDoes not describe what it does or how important it is when you open the app. Some novice users may accidentally delete it.
nisim
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2021
Great for mobile and mix environments, not so for macs
If your company using both windows and Mac, thats the best option. Good for mobile devices, android and iOS Easy to for software development. Very good security features
CONSNot great for Apple Macs, missing alot of features that jamf have. Still playing catch-up with other products. Can be buggy. Support is not great
Antonina
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
good MDM product, a bit expensive
we manage BYOD devices for employees and all Ipads being managed by Mobileiron, push apps remotely, locate devices, check what installed and what errors...
PROScan do what we need for work, like device menu view, ability to create own policies, flexibility with licenses, good tech support, ability to push apps
CONScost, menu sometimes times out quickly, I can not get to the right option/menu for what I need to choose when manage devices, dashboard is limited, need to make extra unnecessary steps to do device maintenance, when work in apps, can not click on specific device to apply label or make any changes, need to come back to device menu view. Has to deal with AT&T about all changes and licenses, Mobiliron does not work with clients directly, through resellers only
Nicolas
Farming, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Sehr gutes MDM Management - einfache Bedienung und guter Support
Ausgeklügeltes Gesamtsystem und einfach zu verstehen. Hilft ungemein bei der Verwaltung aller mobilen Clients, insbesondere mit Apple Devices.
PROSEinfache Implementierung von neuen Geräten und Apps via Apple DEP und VPP. Durch eigenen AppStore sind keine AppleIDs zwingend notwendig. Sehr guter Support und eine weitreichende Knowledgebase.
CONSKeine Funktion zum aussperren von veralteten iOS Versionen, ist aber Apple geschuldet. Man kann leider nur die Geräte in Quarantäne dadurch schieben und sie verlieren bestimmte Funktionen. Ansonsten nichts gravierendes negatives.
Alex
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
MobileIron review
Benefit: being able to stay on top of emails and respond to important ones if I’m not at work or near my laptop
PROSLove that it doesn’t interfere with my everyday usage. Stays in the background and doesn’t drain too much battery. Allows me to use my email on the go and protects my phone from virus
CONSHaving to have a 6 digit passcode because of the software
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Easy to use , very use friendly dashboard
There dashboard is very user friendly..User interface is very colorful.,
CONSThere relearning website is little confusing..It's not that user friendly.. took little while to get used to it.
Tom
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2018
The company I work for has used mobileiron on our phones.
I like this app because it separates my work life from my personal life on my phone. The app makes it easy for me to access important work documents.
CONSThe app can be glitchy at times. And I often have to wait for new software updates to fix these small issues.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Easy for IT department to track phone.
You can see apps user is using on their phone. Also you can unlock the phone even if you do not have pin code. It is very helpful when you need to work on the phone and employee forgets to give you their code.
CONSMobileiron is tricking sometimes it doesn't sync in your email. You have to go through the process again and re-enroll the device again. Easy fix but takes little time.
J.W.
Hospital & Health Care
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2015
Great Product, Great Support, and it just plain works...
The software is always kept up to date and updates and problems are communicated promptly and openly with the customer. Service is top notch. If necessary it is very easy to get a senior engineer or higher support.
CONSThe product has very few things that I dislike. The only limitation are based on the hardware of your mobile device. I also wish they had the annual users conference somewhere closer than San Francisco.
Whitnee
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
secure and confusing.
I like that my work emails are protected and safe from anyone trying to access them. I like having access to my work from my phone.
CONSI do not like how confusing the set up process was. The app can be kind of confusing sometimes which is annoying but I would rather know it is secure.
Kurt
Consumer Goods, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed July 2019
Lock down those devices! Be Thoroughly Confused by how and why your doing it too!
Anything that removes the requirement/need to sign in to an Apple ID in order to use a device at a company level, not personal use, is a bonus in my book.
CONSThe support on the product has always left me wanting for reasons 'why' or 'how come' with rules/permission sets. Elaboration on things has been lacking from implementation through to support.
William
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed March 2018
Recently started new job that uses MobileIron for access management
I like how a company can essentially package suggested apps with MobileIron and once you've got it configured on your device, it will ask you to install the suggested apps.
CONSWas not an easy or straightforward process to get the app configured - if you're tech savvy and patient, not a problem but I could see this process being overkill for the typical end user.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2019
Work on the go
This app has made accessing the work I need to complete when on the train, on the road or at home so easy.
CONSSlightly glitchy at times that could be annoying and interrupts work flow.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Feature rich, Very customizable, Solid platform
Complete mobile device management for corporate owned devices was key for us.
PROSThe ability to fully manage, security lockdown on mobile devices and being able to deliver business approved applications from a web interface.
CONSUsing labels within the software to segregate or provide different options can be confusing and cumbersome.