I don't see any ROI in this, it's too costly compared to features it provides. If you have decent tech team, you can custom build most of the features directly.

The pricing model discourages experimentation and creates road-blocks in terms of on-boarding.

The winning feature of WebEngage is easily the ability to create and monitor automated journeys for your user segments. A very capable product for improving your cohorts.

Ability to put across anything on website or run campaigns without dependencies on tech team. Also, the account managers are really helpful and provide all the implementation help.

Allows cross device campaign set ups with perfect ease. Integration with Segment.io also makes life easier as most of the campaigns can be event driven.

There are so many feature that you can use free and working absolutely amazing. And the most amazing the customer service and always available with full support as a friendly way.

Any user level has access to customer data which could pose a risk at any time. This needs to be looked into.

On-Site Notifications are highly engaging, segmenting is easy, uploading creative and setting rules is really easy.

The great team behind the product, great support. The features are very good, let's us run campaigns in a very focussed manner.

WebEngage  provide us all at one place. Now our customer journey is more powerful and our reach has increased dramatically.

Besides the immediate analytics it provides, my favorite feature is the ability to  model user journeys and ensure that users are properly supported through their use of the software.

It will then help you in creating automated workflows to build efficiencies. This is a great tool for marketers and will go a long way in boosting your organization's digital capabilities.

Client support is excellent, and the support staff is available whenever you need them.

WebEngage is a seamless easy-to-integrate, easy-to-grasp peace of mind that yields great engagement with effortless execution, highly recommend to all business sizes.

The product is easy to use and does help in addressing some of the challenges.

The UI is a bit complicated to understand and needs a proper walkthrough from experts. Notification Delivery rates suffered when we achieved scale.

Excellent customer targeting/re-targeting capabilities. Clear and precise dashboards and back office.

Our worn out hunt for THE email automation tool we wanted, ended with WebEngage.

We really struggled to find an affordable automation tool for Email & SMS, that had good API support and an intuitive journey builder. WebEngage hits all the right notes for that.

Great team to work with, I havent seen such good implemntation and post implementation support ever.

Smooth, easy going, easy to use and understand. The learning curve is short and the support is great.

WebEngage has best of both worlds, and the most awesome journey builder I've come across as a marketeer.

The desktop app could stay logged in. Sometimes a pain with translation tools.

Ceros is a great tool for beautiful experiences done quickly, if you can afford it.

You might as well just stick with Canva because you are going to get frustrated and hate everything you create.

We are still early in our work with Ceros but the experience across the board has been excellent.

Ease of used and ability to make it what you want it to be.

It has saved lot of time with nice and visual results.

We've only just started using this service, but it is so easy to pick up and start creating content. The navigation and tools feel like most other design tools out there.

The response from our internal teams has been incredible. Working with the Ceros team has been great - they are really invested in our success and support us as much as they can.

Ceros is easy to use if the user is familiar with adobe programs. After about one week of daily use, it becomes super easy to navigate and start creating.

From a user standpoint, the software is simple to use for the kind of complex animations it offers. It's also fairly easy to integrate into the web platform we use it on.

The team at Ceros amazing; responsive, super friendly, knowledgeable, and always willing to help.

Ceros has been a fantastic option to enhance a lot of our content management that existed as an ebook, technical document or report.

The lack of functionality for quizzes and assessments is a bummer.

Overall it has been a nice partnership but there are some serious issues that should be addressed.

Integration of current processes is easy and intuitive for designers.

The cost, cuz some students are in high school they don't have the money to pay for it.

The worst things about Ceros are that the experiences crash when left untouched for several months, there are a ton of bugs, and sometimes the pixels are off.

Ceros has a lot of various standard JS type animations which can transform a page into something that is fun or exciting to scroll through.

We've had a lot of fun working with the platform and have a great customer success manager who always finds us great examples to work from and answers any and all questions.

I'm simply a graphic designer who can bob and weave my way around InDesign and Illustrator in my sleep, but once Dreamweaver and HTML are involved, I'm lost.

The idea was super cool, but the time needed to learn it and the money turned us off.

I'm pleased using Ceros for it's ease of use resulting in complex animations. You can use the platform to create entire web pages, or embed animated web parts into your pages.

Overall, the platform is great and the customer service is amazing. I don't have web development experience.

I love the flexibility it provides to bring creative visions and ideas to life, without having to know anything about code at all.

If you are a beginner to Adobe, it can be difficult to learn and there is an investment.

The IT support team is incredibly responsive - some of the best I’ve experienced.

They have a good analytics section as well that we are still learning but it's great to have that available.

Love this product - overall, my websites look incredibly professional. It's better than all of the other platforms out there and it is so easy to use.

The customer service thus far has been excellent. There are regular check-ins, tutorials and you have access to their team to help you walk through some of the more complicated aspects of the tool.

The software is very easy to use and the Ceros team is always quick to respond with creative ideas, solutions and assistance if you get in a jam.

The limitations of what can be created through Ceros are seemingly endless; from quizzes, dynamic content, infographics, microsites, and more. Back-end analytics are fantastic too.

US Dollar

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.


Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.


WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like eCommerce, edtech, fintech, foodtech, media & publications, gaming, BFSI, healthcare, and online retail.



LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Text-to-Win

Website Analytics

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

Personalization

Site Intercept Survey

Email Monitoring

Mobile Alerts

Experience Management

Skip Logic

Lead Capture

Customizable Reports

Access Controls/Permissions

URL Customization

Customer Segmentation

SMS Messaging

Templates

Drip Campaigns

GDPR Compliance

Location-Based Marketing

Sentiment Analysis

Behavioral Analytics

Multi-Campaign

Pipeline Management

Communication Management

Coupons

Scheduled/Automated Reports

Content Analytics

Customizable Fields

Collaboration Tools

Churn Management

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Randomization

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Lead Generation

Subscriber Management

Contact Management

Review Notification

Visual Notifications

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Survey/Poll Management

Real-Time Data

Performance Metrics

Channel Management

Web Notifications

Question Piping

Click Tracking

Predictive Modeling

Data Connectors

Multi-Channel Communication

Behavioral Targeting

Data Integration

Attribution Modeling

Marketing Automation

Question Library

Expiry Notifications

Landing Pages/Web Forms

KPI Monitoring

Question Branching

Real-Time Notifications

Customizable CTAs

Contextual Targeting

Email Management

Video Support

Dynamic Content

Event Triggered Actions

Response Validation

Review Monitoring

Response Quotas

Alerts/Notifications

SMS Marketing

CAN-SPAM Compliance

Reporting & Statistics

Predictive Analytics

Customizable Questions

Segmentation

Visitor Tracking

Website Visitor Tracking

Geotargeting

Push Notifications

Community Management

Customizable Templates

Visitor Management

WYSIWYG Editor

Pricing of an account is based on MAU (Monthly Active User) count. MAU is defined as total count of unique users interacting with any of these channels (website, mobile app, email, sms)in the last 30 days. WebEngage has custom pricing slabs for each account basis  its MAU count. other details here - https://webengage.com/pricing/

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

WebEngage

In Person

Live Online

Webinars

Documentation

Videos

Ceros is a cloud-based marketing solution that helps designers and marketers create, publish and deliver engaging content experiences across the web. The drag-and-drop interface allows users to add animations and interactions to static content, improving the brand's engagement with customers.    


Key features of Ceros include a media library, real-time design preview, multi-channel publishing and conversion tracking. Businesses can create and embed assets from across the web into the content including images, fonts, video, contact forms, widgets and more. Additionally, it enables teams to collaborate and preview designs in real-time on a unified platform, ensuring on-time delivery of content.


Ceros integrates with various marketing automation, social media, activity tracking and analytics platforms including Marketo Analytics, HubSpot, Google Tag Manager, Google Analytics, Adobe Analytics and more. Pricing is available on request and support is extended via FAQs, documentation and other online measures.



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