All WatchGuard AuthPoint Reviews
1-25 of 63 Reviews
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Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2019
Solid VPN Tool
I use WatchGuard AuthPoint for one thing and that is to access our network via VPN when I am working remotely. It is very simple to use. You enter your password and you are done. I do not experience any lag or issues.
CONSThere really isn't much to dislike. I do wish that WatchGuard would remember my password instead of requiring me to enter it each and every time.
Nitin
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
use of Two Factor Authentication in business process
very good looking at overall MFA need & management, i can say worth to invest.
PROSeasy to deploy & mange without expensive skillset.
CONSvery easy to handle it looking at the existing Watchguard FW user since no need to have RADIUS foot print
Reason for choosing WatchGuard AuthPoint
price & use of functionality in our business process
Reasons for switching to WatchGuard AuthPoint
looking at the application integration & support
Hasan
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
MFA for Authpoint
I am happy to use it other than installation.
PROSIt offers practical use as long as there are no problems with the internet. When there is no internet, it is necessary to scan QR from the phone.
CONSThe installation seemed very complicated to me, but our IT guy friend helped us.
Matt
Oil & Energy, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed May 2024
Not a product I would recommend
I would change to DUO in a heart beat. DUO is far superior and even the lower levels of DUO is better than this.
PROSIt can at least do push notifications.
CONSYou get horrible reporting if any, limited third party integration, you can't even completely integrate with Azure for two-factor. The portal is horrible. I don't even contact support unless I'm forced to because it sucks. Even your re-sellers, or at least the one I have to use, charge me to work up a quote.
Stefanos
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Authpoint is the way to go!
Watchguard Authpoint has given us the much needed boost to get our security to the desired level. Especially when the pandemic started and we had a large amount of remote workers that connected over SSL VPN, Authpoint made this happen securely and without compromising our security. We were lucky to have implemented Authpoint just in time when we massively needed it!
PROSOure remote workers can securely connect using MFA. The online tokens make this secure, and not possible to duplicate/copy the tokens. Approving SSL VPN connections via Authpoint Mobile is ultra fast!
CONSWe are missing the ability to force all users to change their Authpoint password every xx days. We are also missing the possibility to define a policy to enforce the minimum required password complexity.
Reason for choosing WatchGuard AuthPoint
We have a pair of Watchguard Fireboxes, so opting for Authpoint is THE way to go, as they work perfectly together!
Vincent
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
One of the best MFA product on the market
Authpoint is easy to integrate and configure. Its easy to administer and use. I love the interface and when delegating to other users they find it clear and simple to navigate.
CONSNone at this time. After deploying Authpoint about a dozen times I dont see anything thats missing or requires improvement.
Reason for choosing WatchGuard AuthPoint
The configuration and integration is quicker and easier imo. I love how the admin cloud console is easy to navigate and use. The logs are accessible and easier to read.
Martin
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great product for multifactor authentication
Easy to implementPriceSupportEasy to useSecure
CONSThe activity logs could be improved. Would like to see a bit more detail.
Reason for choosing WatchGuard AuthPoint
It was easier to integrate with our infrastructure.
bob
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great product for MFA
Great product for MFA and cyber security insurance regulations. Great product to make sure your VPN only lets connect the ones that need connecting.
CONSIt's easy for a tech person to set up however someone who doesn't have tech skills tends to have a harder time.
Satnam
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2024
Nice Product to use for MFA
Integration with Watchguard Firewall. Ease to use Mobile Approve included.
CONSSSO Functionality of getting integrated with O365
Roshan
Mining & Metals, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
AuthPoint Rulmeca
I love how quick and easy it is to set up and sync with AD.
CONSNot clear instructions online to guide through the process
John
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Using AuthPoint beyond WatchGuard products
I've deployed AuthPoint for WatchGuard mobile VPN client, as well as for OpenVPN to a pfSense firewall, and have used it to secure Windows Login. When configuring for the pfSense, there were issues that involved digging through several logs for all the services involved in getting it to work (AuthPoint Cloud, AuthPoint Gateway, Microsoft Network Policy Server, Active Directory and pfSense)
PROS- support for a wide array of products, including MFA for Windows Login- Cloud based management- Different policies for geolocation (geofencing and geokinetics), network location, time scheduling
CONS- per-user cost involved to use and if only using for mobile VPN, may not be worthwhile as there are "free" solutions available (ie. Microsoft Authenticator)- when using for 3rd party services, there can be a lot of troubleshooting involved amongst many services
Phil
Defense & Space, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
WatchGuard Authpoint, So Easy to Use
We sometimes have executive staff that are on the road and use AuthPoint to get a VPN connection to work securely on the road. I as IT manager am able to VPN in using AuthPoint so that I can continue to work remotely.
PROSThe setup was a breeze and is easy to troubleshoot if there is an issue.
CONSThis may be an issue on our end but there are times that the services do not come back up after a reboot of the AuthPoint Gateway server. Usually just takes going into Services and starting them back up to get it back
Reason for choosing WatchGuard AuthPoint
I've worked with it in the past at previous jobs and liked that it wasn't in the top mainstream as a vendor which gives me some comfort that it isn't as big of a target. Also, the cost was also much more palatable.
Ber
Museums and Institutions, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
AuthPoint Review
The AuthPoint gives us another layer of security.
PROSThe app is an important element of the approval process for AuthPoint. In addition, it's important to be able to allow those that needed access through the WatchGuard Cloud.
CONSI wish the licensing aspect of the WatchGuard could be easier to understand and easier to manage. After rolling out WatcHguard Authpoint, it stopped working for some users because of licensing issues therefore we had to get additional licenses.
Reason for choosing WatchGuard AuthPoint
Easier to use and secure.
Reasons for switching to WatchGuard AuthPoint
Already familiar with WatchGuard AuthPoint.
Scott
Sporting Goods, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great Security for Remote Access on VPN
When Covid hit we moved all out staff to remote work. We were able to set up MFA in under 1 day to increase security of connections to office network resources in a short time and feel almost as secure as we were when staff worked in -office. Watchguard MFA was an integral part of a comprehensive security approach
PROSVery simple management, and the mobile app was simple use for our staff. The mobile app was compatible with almost all 2FA /MFA supporting websites as staff were able to extend security to unrelated sites used by the company that they visited.
CONSDeeper integration with 3rd part tools. I would like to use for MFA for desktop logins
Reason for choosing WatchGuard AuthPoint
Less costly and easily integrated to our VPN product.
Bob
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Authpoint - MFA made easy and affordable
A great product, sensibly priced with great add-on features with WatchGuards typical excellent support behind it.
PROSThe ease of use, both in the deployment and in the end user experience is great. The range of options for authentication is also idea, from rolling time-sensitive codes to push notifications. It’s a great solution.
CONSHonestly nothing at the moment. When they move all the end user security under one umbrella product it will be more convenient certainly, but there are no real gripes that I have with it at all and we’ve used it for a few years now.
Reason for choosing WatchGuard AuthPoint
Price, features and the integration with our existing WG infrastructure.
Jesus
Banking, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
excelente producto Authpoint
“Soy un gran admirador de WatchGuard. Hace 2 años o más que soy cliente y nunca se me ocurrió usar ninguna otra solución cuando decidimos modernizar nuestro equipamiento de seguridad de la información. Las soluciones de WatchGuard son fáciles de configurar, brindan una protección sólida a precios convenientes en todos los niveles y gozan de los máximos niveles de confiabilidad en toda gestion.
PROSLo práctico y fácil de manejar ya sea desde la consola de administración y logeo movil
CONSno tengo ninguna excusa sobre el producto
Reason for choosing WatchGuard AuthPoint
Porque en nuestra empresa llevamos más de 10 años con este producto en seguridad perimetral
James
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
AuthPoint
Support has been amazing great help with the first setup and any problems in the future were immediately supported.
PROSVery easy to use and securing it along side Watchguard Firewall. Connects well to onsite and cloud users
CONSThe initial setup takes about an hour but that is it it's really great to use. The only change I would like is the logs to be on the same page as the Authpoint instead of having to change to the admin then logs
Reason for choosing WatchGuard AuthPoint
Already has the Watchguard Firewalls and AuthPoint complimented it perfectly
David
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2023
Great but MacOS issues
Ease of use and integration with Firewall
CONSTrouble getting it working on MacOS. Will not stay connected to VPN.
Reason for choosing WatchGuard AuthPoint
integration with Firewall
Reasons for switching to WatchGuard AuthPoint
Ease of use and deployment
CH Neoh
Industrial Automation, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Mobile-Based MFA
WatchGuard AuthPoint is a multi-factor authentication (MFA) solution designed to add an additional layer of security to the user login process. It's suitable for businesses of all sizes that are looking to enhance their security posture by protecting against unauthorized access to sensitive data and applications.
CONSNot applicable. No comment. No further feedback.
Mauricio
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
A easy way to secure your team
We use Authopoint everyday and it works perfectly with our users and in all our systems.
PROSWhatchguard Authopoint allow us to be confident when all our users login in our systems anywhere of the planet.
CONSOne issue in Watchguard servers creates a big issue for us, but it was just happening once in 3+ years
Reason for choosing WatchGuard AuthPoint
I chose Watchgaurd for the easy way to set it up and good price.
Randall
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Great product to keep you secure.
The various methods we have with Authpoint for authenticating make it very easy to deploy for our clients. Once it is up and working, you pretty much can count on it to work.
CONSImplementation can be difficult at times based on how complex your firewall configuration is setup.
Reason for choosing WatchGuard AuthPoint
It was easier to integrate with our firewall for the VPN users.
Mehmet
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
AuthPoint MFA and LogonApp
We use it for PC login and VPN connection. It provides the highest level of protection with the necessary security measures taken.
PROSBeing able to log in with just the notification confirmation after entering the password provides great convenience.
CONSWhen there is a problem accessing the global system, even turning on the computer becomes difficult.
Brad
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
AuthPoint works great for us
When we have a customer that needs MFA for their different services (desktop, remote access, web portals), AuthPoint has been a good fit.
PROSIt's easy to install and integrate with existing infrastructure. I like that the phone app is easy for our customers to use.
CONSI honestly haven't had any issues deploying and using AuthPoint.
Sean
Consumer Goods, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2023
WatchGuard AuthPoint Good for Small/medium size company
I enjoy the push notification and mobile app approval process. They do also allow hardware tokens that can be assigned to users in case they don't want to download the app.In the mobile app it also allows the user to migrate their token to a new phone by ease.
CONSUsers sometimes can't connect after sending push notification to the app for approval. It shows they were successfully connected from the Admin portal though. In most case we would have to reinstall most updated firmware SSL Client App. But this would require to be in person for admin credentials. Other issue is when users remotely connect, they quickly get disconnected after successfully connecting. This has been constantly happening, could be due to the user's home Wi-Fi but still unclear at the moment.
Alan
Consumer Goods, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
FSI Systems Administrator
End user experience is awesome. From a technical support standpoint, it's horrible.
PROSEase of use for end user.
CONSThe loging is horrible when trying to support failed user sign-on. It isn't updated on the fly, and there are no details other than authorized and unauthorized. WHY wasn't it authorized? Was it simply userid/password issue?
Reason for choosing WatchGuard AuthPoint
We have a WatchGuard firewall. Compatibility is a no-brainer.
Reasons for switching to WatchGuard AuthPoint
Firewall upgrade no longer supported LoginTC