APM is a SaaS solution to keep an eye on the status of all systems in an ICT environment. From servers to networks, from databases to applications, from on-premise data centers to public clouds. By combining the data coming from all those objects, organizations can obtain actionable insights in the IT environment health. APM is primarily used by technical staff to pinpoint their actions to prevent incidents or to resolve them if they occur nevertheless. Non-technical staff can view visualizations ('maps') that inform them about any IT-related issues that (may) impact business processes and services. Besides the basic monitoring of performance, stability and capacity of IT systems, APM also provides data related to security (vulnerabilities) and hardware/software spe...