Quick and easy to set up with plenty of documentation and configurable options with a price tag that won't make your C level bat an eye.

Alerts can easily be customized to be as noisy as you want or not at all and everywhere in-between. A lot of options such as SMS/Email/etc for alerting as well fantastic bonus features such as a NOC view makes this product stand out from the rest.

The recorded steps feature overall is great but I would like the ability more easily edit the steps as right now it's a little too complex to modify the existing recording.

Super !!! Excellent in support and easy to understand application with few weeks and working the site24/7

Site 24/7 provide an 24/7 support which is phenomenal and KB article which will help administrators and users and user guide which will help to add monitors , trouble shooting the issues and fix the issue.

Location based monitoring where our clients will deploy the url global but site 24 /7 provide a location based down alert which all considered as false by our clients

We still use Site24x7 for some monitors and for their status page, but we backed off and completely stopped using them for some things like APM and AppLogs because those services flat out didn't work. If their site provided a reason why something stopped working I'd be more okay with making the adjustment to fix it, but I cannot spend this much time working with their support on the most basic functionality. Anything critical we've moved over to NewRelic for now.

It supports a large variety of products and services built-in. The agents are fairly easy to install/setup. There is a decent amount of documentation available. Custom monitor plugins are very easy to create.

Doesn't support all the latest languages and platforms. They are a little slow at adding the latest and greatest. Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes. Most/All portions won't automatically scale and don't even have an option for them to, so things will stop working as you grow and you'll be over-billed as you shrink. Their PHP APM flat out doesn't work. Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback. Then a week or month later you'll have to do it all over again.

Site24x7 has been an essential service for our business for the last five years. Solid, consistent service at a great price. Love the flexible, inexpensive notifications.

Almost too many features for our small company, but I'd rather have too many features than missing features.

Great overall application and service experience with support team as well, this is technician and user friendly cloud based monitoring solution

Service monitoring (individual services on Win or linux w/alert via threshold) automation features (reboot weekly, scripts powershell etc..) and bulk actions are the best!

some advanced monitor cost can add up for thing like APM and SQL but are also very good value, but are additional add-ons to standard SQL of IIS server monitors