tbOSS

Designed for government organizations and businesses in IT, retail, healthcare, manufacturing, telecommunications, finance, and other industries, tbOSS is a cloud-based software that helps manage network security processes, identify potential threats, and analyze key performance indicators (KPI) from a unified platform. It lets staff members utilize the network monitoring solution (NMS) to access information on the web as well as email servers, network interfaces, databases, and other servers. tbOSS provides an IT service management and helpdesk tool, which allows customer service representatives to track response time, access canned responses, manage ticket lifecycle, categorize tickets, and add custom tags. Employees can monitor application performance, access IT inf...