Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.

The remote program is really good. Very simple and quick when a caller has called in.

Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.

With the big rebrand and integration with ConnectWise Manage the duo are now all that much better, complementing each others previous, non-focused features.

Overall connect-wise automate is a great tool for our environment to monitor our customers systems.

It allows tons of customization and enhancement to increase its power. There are also tons of free and paid integrations that even make it work better.

The format of the software and also how it keeps you updated to current events going on. The layout of the product is great and easy to understand.

It's been positive, but I would recommend shopping around to get the best tool for your firm.

Single place to manage your workstations. Great patching product, great control product, awesome scripting engine.

Automate struggles to manage devices across subnets that other platforms seem to be able to do with ease. So bad that we had to bring in Auvik to do this task.

I really like the remote control portion of the program. The ability to remotely patch servers and client devices is excellent.

My complaints aside, Automate has been a good investment for us.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

This software's scripting engine is hands down the best. I recently saw the new interface that is coming to align the product more with Connectwise's main product is really nice looking.

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

The desktop software can be sluggish. Rolling out Third Wall was very rough.

NordLayer has met all of our needs and I have never needed support, the product has just worked as advertised.

The UI is very nice and easy to use. Easy to setup and remove access.

This allowed us to get a VPN up and running quickly to provide secure access to our systems during the pandemic.

IPhone, Android, Linux, and Macintosh are all supported devices for this VPN, which allowed me to run the same VPN across all of my gadgets and get an excellent connection.

Straight forward user panel and very friendly support.

NordLayer allowed us to configure 50 staff easily and without any major disruption to business thanks to useful team admin interface and ease of setup/installation via the Windows and Linux client.

Really good opinion about the product. We use the VPN every day, easy use and Multiplatform.

Nothing to note, we didn't find anything so far that we don't like.

We had a unique situation where we wanted to connect some of our multimedia devices to this service (Firestick, Apple TV), but we were unable to because no app was available to connect these.

NordLayer makes it easy to implement a company VPN and secure company communications and traffic at a reasonable price. Great customer support makes it even easier.

Useful and secured VPN - used for security in a banking software environment.

I mostly like the ease of use and the pro features like having company gateways with dedicated IPs in different locations worldwide.

Great customer support that replies in a short time and answers the questions.

We made an extensive search looking for products like this. Finally this was the selected one, because it fit perfectly with our needs, and besides is really easy to use, Multiplatform and nice price.

Implement a company wide VPN easily and inexpensively, with great support.

The ease of use for both the admin configuration and the end user setup portion. Inviting new users is easy and teaching them how to connect to the VPN is quick.

Counting the time spent on a machine or in a group over a given period is problematic. Last week, it was impossible to identify whose computers had been accessed.

Sometimes, the network fails to establish connection and we need to reboot the computer to get network back - mainly after application updates.

Easy to setup, easy to deploy, easy to manage, and secured.

It’s also super easy to manage our users using this software. Very customizable, with us being able to add dedicated IPs as needed.

This VPN is available on IOS, Android, Windows, and macOS. That help me to install the same VPN with a great connection for all of my devices.

It has been good and done the job for our company. The service is extremely fast and works all around the world (which has been tested by our staff).

I love the easiness of adding new users, and adding subscriptions. Simple billing and online portal.

US Dollar

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location.


Content management features allow users to share documents and publish content on their website. These features can identify and fix bugs and errors to help decrease website downtime. The solution provides remote monitoring functionality, which enables users to manage desktops, laptops and devices on their network and monitor device performance using a unified dashboard.


ConnectWise Automate also offers network administration, which helps users to identify and repair faults, configure services, improve uptime and track server performance. Technicians can troubleshoot issues remotely and work on multiple systems at the same time without interrupting the end user. The solution allows users to define which patches should be approved, when they are to be installed and how the agent should react in case of a reboot.


The security module allows users to manage antivirus, anti-malware, email protection, encryption, password and patch deployments from a single solution. Support is provided through an online forum, email and phone.

LongDescription

Sarbanes-Oxley Compliance

Status Tracking

Email Monitoring

Performance Management

Customizable Reports

Web Usage Monitoring

Access Controls/Permissions

IT Asset Management

Automatic Patch Deployment

Diagnostic Testing

Import/Export Data

Real-Time Monitoring

Virtual Machine Monitoring

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Baseline Manager

Endpoint Management

Procurement Management

Disaster Recovery

Scheduled/Automated Reports

Remote Update/Installation

Threat Response

Multi-Platform

Customizable Fields

Scheduling

Anti Virus

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Synchronization Scheduling

Bandwidth Monitoring

Audit Trail

Version Control

Uptime Reporting

Server Monitoring

Network Analysis

Cost Tracking

Behavior-Based Acceleration

Service Reporting

Capacity Management

Device Auto Discovery

Compliance Management

Real-Time Data

Network Wide Management

Service Catalog

Issue Management

Maintenance Management

Password Management

Configuration Management

Web Traffic Reporting

Role-Based Permissions

Client Portal

Power Management

Real-Time Updates

Ticket Management

Asset Tracking

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Multi-User Collaboration

Network Monitoring

Service Level Agreement (SLA) Management

Activity Monitoring

Deployment Management

Dashboard

Patch Management

Audit Management

Software Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

Credential Management

Asset Lifecycle Management

Compliance Tracking

Automatic Backup

Reporting/Analytics

Usage Tracking/Analytics

Monitoring

Prioritization

Remote Access/Control

Remediation Management

Supplier Management

Incident Management

Data Migration

Backup and Recovery

Summary Reports

Drag & Drop

Cross Reference System

Automatic Scans

Contact ConnectWise Automate directly for a custom pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ConnectWise Automate

In Person

Live Online

Webinars

Documentation

Videos

NordLayer is a remote network access solution for modern companies, particularly suitable for SMBs searching for an effective and agile way to update legacy infrastructure and implement profound Secure Service Edge (SSE) practices. It’s easily customizable, allowing you to choose only those features that you need.

Business transition to remote or hybrid work requires enhanced identity and device management control to protect company resources from internal and external threats. With NordLayer, IT teams can administrate security measures like user authentication and verification. This means employees can use multifactor or biometric authentication when connecting to your company’s network. Single Sign-On (SSO), compatible with other major service providers on the market, is also available. 

The layered protection model is established within different yet interconnected security aspects. As a cloud-based solution that doesn’t require hardware, NordLayer deployment is quick and straightforward, adaptable to existing infrastructure, and scalable according to your company’s growth requirements.

Some of the key NordLayer features are Site-to-site VPN and Smart Remote Access. It enables remote access to the company network for distributed teams across the world. Smart Remote Access is great for file sharing, customer support, or remote troubleshooting. This feature allows other user devices and on-site hardware to be securely accessed from anywhere.

Security maintenance while working from different locations and your company headquarters is enabled with network segmentation, site-to-site, and traffic filtering for protecting access to the organization’s data and applications. NordLayer’s Business VPN, built on an extensive 30+ location server grid and combined with AES 256-bit and ChaCha20 encryption, hides user traffic and real IP addresses from the rest of the internet, minimizing the chances of unauthorized access.

The two latest NordLayer features are Device Posture Management and Cloud Firewall. The former checks if a device follows your security rules and alerts if non-compliant devices are detected. The latter lets you create granular access rules for users of a Virtual Private Gateway and filter the traffic accordingly.

NordLayer is exceptionally easy to implement, with an average deployment time below 2 minutes. Also, an intuitive Control Panel lets you and your IT team oversee ongoing security processes, detect any deviations, manage user licenses, and enable billing, all in one place. NordLayer also boasts 24/7 customer support, with an average response time of just 44 seconds.

NordLayer gives you an option to secure your network without stress. Its customizable pricing and no vendor lock-in allow your business to stay flexible at any scale.

Activity Tracking

Single Sign On

DNS Leak Protection

Geolocation

Activity Management

Mobile Access

Two-Factor Authentication

Kill Switch

Anonymous Browsing

Multi-Protocol

Authentication

Third-Party Integrations

Secure Login

Web-Application Security

Anomaly/Malware Detection

Device Management

Security Auditing

Encryption

Application Security

User Management

Network Security

Access Management

File Transfer

File Management

Screen Sharing

User Provisioning

Threat Intelligence

Multiple Authentication Methods

Third-Party Integration

Member Accounts

Application Management

Remote Printing

Print Management

Application Access Control

Remote Access Management

Endpoint Protection

Data Security

Whitelisting/Blacklisting

Biometrics

Monthly subscription starts at $9 user/month. Yearly subscription starts at $7 user/month.

ConnectWise Automate vs NordLayer

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