Donarius vs Sustain

RATING:

4.6

(586)

Donarius has 586 reviews and a rating of 4.59 / 5 stars vs Sustain which has 21 reviews and a rating of 3.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (586)
3.7 (21)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
February 8, 2024
May 14, 2019
Pros/Cons
  • Pros

  • Very easy to use, good reports, detailed instructions, support help excellent and the price is very affordable.
  • Customer support is outstanding, and the videos that describe the product have been extremely helpful.
  • Cons

  • When you need to add a new donor and have a limited number of envelope numbers, you have to delete an inactive donor.
  • The option to email statements seemed very difficult to use. I tried a few times and found it did not work well.
Read all user reviews
  • Pros

  • I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others.
  • Team works with us to add new functionalities to improve it. I love that I can access it from home if I need to.
  • Cons

  • You can't just create your own reports, you only get what Sustain has decided to put in there.
  • The Platform of Ericom that we use to connect is sometimes not consistent, but I don't think this is Sustain's fault.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos