I've had a stellar experience with the Fundraise Up product and team. The software is robust, intuitive, and the perfect fit for any online donation workflow, and the Fundraise Up team is responsive, encouraging, and truly dedicated to ensuring their customers get the most out of the platform.

The primary selling point for Fundraise Up is that it provides an optimized donor checkout experience, and they nail this. But the optimization doesn't stop at checkout. For platform admins, navigating Fundraise Up's dashboard is a breeze and requires little to no onboarding education. This is huge for small teams that don't have dedicated IT support and still a bonus for large organizations because the intuitive user experience saves time and staves-off frustration. You can literally get up and running with Fundraise Up in minutes and feel confident about navigating transactions, payment processors, and other records from the start. I have yet to find these qualities in another piece of online fundraising software.

My first thought when creating an initial checkout experience with Fundraise Up was that I wanted more customization with design elements and colors so I could better match the experience to my client's branding. Here's a huge selling point for Fundraise Up: they have incredible support for their product. I emailed my contact at the company and they shared their development roadmap with me and it includes EXACTLY what I want to accomplish with customization, and it's launching soon. So even though what I want isn't available just yet, I appreciate the fast-paced development schedule for Fundraise Up and am excited to try new features as they become available.

Overall I/our organization has had a great experience.

It's incredibly easy to use and I really like that you can create and run different campaigns at the same time. I also really like the way it automatically gives you suggestions for amounts as well as suggests the option to become a monthly donor. The system makes it easy to customize with ready-made card/templates and it's very streamlined. I also really like their incentive-based fee structure and the fact that there is no monthly or annual fee and Fundraise Up only makes money if you do! Overall it's a great fundraising platform with $0 overhead and I highly recommend it!

There's no option to include VIDEO! This is a huge minus and the main reason I didn't give 5 stars. Also, the amount of text you can add with a picture is very limited. It would be WAY better if there was a MUCH higher character/word count to be able to effectively communicate everything you/your organization would like to to potential donors.

People find it easy to use and it has an attractive and simple design

People are put off by the expense. I have had people email me and say they don't want to donate online because of the cost. As a small non-profit, we previously used a free software that was not as simple or visual, but avoided hefty fees.

We are very happy with FundraiseUp! I cannot say enough great things about the software itself as well as the customer service. We have used other platforms in the past and whenever we encountered an issue we had a nearly impossible time reaching someone for help. With FundraiseUp, we hear from someone almost immediately. It is visually stunning, other nonprofits have actually reached out to us to inquire when they visit our landing page. There are so many awesome features but we especially love the wide variety of payment options--it's awesome to have Paypal and Apple Pay in the form, especially for donors who tend to make the majority of their donations from their phone. Altogether we are very happy with FundraiseUp!

User friendly (for administrator and users), many payment types accepted, visually attractive design, multiple logins for team members, useful reporting features, wide range of integrations,

When we first joined, FundraiseUp was a brand new start up. They were still working on getting integrations set up so we did not immediately have access to some of the features we were used to with our previous platform. As the company has grown, that issue has seemed to resolve itself. They are constantly adding new features and asking for critical feedback from users in what appears to be an effort to bridge this gap.

I can't say enough good things about FundraiseUp and now we are excited that they have developed an integration with a database we are currently moving to and so our online giving will be synced with our CRM.

What I liked most was that it is a one-stop shop for all credit cards, PayPal, ApplePay, GooglePay, bank transfers and so forth. I had been looking for this kind of setup for a long time and could not find it anywhere. I also liked how it has no monthly fee; it only takes a percentage of each transaction. We found FundraiseUp easy to use, the customer support is fantastic and they are constantly refining it and adding new features, such as employer matching.

The only negative is that the transaction fee is a bit steep, but this is made up for by allowing donors to cover the transaction fee. We have found that at least 80% do this, thus making FundraiseUp extremely affordable.