Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team.

An added benefit is being able to better track various aspects of the many projects we have going during our busy seasons.

Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love having the ability to add graphics to different projects and signing up for a shift is straightforward.

The Advanced Contact search I think is sometimes difficult to use.

This goes beyond shifts and positions and will allow us to reach more people with our mission message.

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.

Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Volunteer Matters is a great software for volunteers.

Our organization is very happy and satisfied with our switch to VolunteerMatters.

Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters.

The level of customer service at Volunteer Matters is a huge game changer for me.

They have been so patient and are so kind to repeat things they have already told us. Support requests response is so fast.

They're helpful, friendly, and very easy to work with. The platform is everything we need and more to manage our Volunteer base.

Focus on ease of use and easy navigation of the site.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

The customer service and ease of use for volunteers are top notch.

This product was so easy to use so easy to train others to use. I would definitely recommend to anyone that deals with volunteers.

Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.

It was a little hard to transition information over from our old system, but even that was at no fault of the program.

This software is very intuitive, easy to train to, and looks nice. The customer service is some of the best I've ever experienced.

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

The customer service is incredible. They are prompt, always willing to help, and want us to succeed.

Creating campaigns is also a really simple process, however the ability to tailor each campaign on a micro level is brilliant.

I love it because it helps us tell the story, not just make asks. The team at Fundraise Up was there for us right from the start, carefully listening and giving us exactly what we need.

We are very happy with FundraiseUp. I cannot say enough great things about the software itself as well as the customer service.

This is what brought us to FundraiseUp. The software was fantastic and the result was even better, but the real hero of the process is the customer service.

There were a couple tiny issues I told my FundraiseUp rep about, moreso me trying to give constructive criticism than any real problem.

We had another option previously that cost much more and had less support.

They are constantly adding new features and asking for critical feedback from users in what appears to be an effort to bridge this gap.

The fees are steep, but you get what you pay for.

The customer service from the beginning was seamless. The software itself is customizable and easy to use for the end user.

I loved delpoying this platform for my campaign. It is easy to use and was fun to set up.

Any time I had questions about any of the integrations I got a quick response with a solution to issues or explanation to my questions.

FRU's expertise, ease of use, exemplary customer care, and seamless integration with our CRM make this platform a powerful tool to the success of our mission.

Very easy to use, easy to install and friendly to manage. It's the most effective online donation platform that we ever used.

The best donation software and support teams out there –  with fabulous leadership.

It has been so easy and complete, when we need help they are all over it and it is done.

I like the way we can personalize the emails to our donors and change them as often as we like. I love that it is integrated with Bloomerang.

By making the donor experience cleaner and  more intuitive, we have found  a big increase in donor activity and retention.

I am impressed with the ease of using this software compared to what our organization was previously using.

And the integration into our website has improved online giving because it's front-and-center (and not in an obnoxious way!) and easy to use.

FundraiseUp is simply outstanding. They do one thing and they do it very well.

One of our top ten favorite products. It's exceptionally built, has a fantastic team behind it, and has quickly become integral to our business.

I can't think of much that we don't like about Fundraise Up.

So far I haven't found anything that I don't like or that's been difficult.

Thanks to her hard work, warmth, and patience with me our elementary school brought in a very large amount of money in the middle of a pandemic.

User friendly (for administrator and users), many payment types accepted, visually attractive design, multiple logins for team members, useful reporting features, wide range of integrations.

I love the ease of use and the adaptability it has. We've been able to increase the revenue of our crowdsourcing campaigns, as well as our general fundraising.

The dashboard is the most user-friendly and I REALLY like the machine learning capabilities which helps us with higher conversion on donations.

We knew immediately that this software platform and the incredible staff at FRU were on another level entirely. In our option, they have no competition.

I love the artificial intelligence and automation features. I also really like the UX for the admin and donors.

Very quick and easy to set up, easy customization to make it match your website, makes the donation process simple, customer support is great.

Also, the amount of text you can add with a picture is very limited.

The help desk is always quick to respond and really helpful.

Having to update emails associated with each campaign is a little annoying.

Once we got past the transition from our old system to Fundraise Up we have loved it. It accomplishes many of the goals we were hoping to accomplish with the adoption of Fundraise Up.

US Dollar

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. 

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level.  Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have. 

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms. 

LongDescription

Surveys & Feedback

User Management

Personalization

Recognition Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Self Service Portal

Contact Management

Mobile Access

Real Time Data

Recruitment Management

Membership Management

Event Scheduling

Social Media Integration

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Event Management

Volunteer Recruiting

Event Calendar

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Summary Reports

Third-Party Integrations

Live Chat

Search/Filter

Time Tracking

For Nonprofits

Member Directory

Web browser (OS agnostic)

VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program.  We determine the size based on the number of sites, admin users, and volunteers.

There are three feature tiers each with increasing sophistication.

Growing - Starts at $1,890/yr
Best For - Volunteer programs with dozens of volunteers looking to grow 

Professional - Starts at $3,590/yr
Best For - Volunteer programs with 100’s or 1,000's of volunteers run by a professional staff 

Enterprise - Custom Quote
Best For - Large organizations with distributed management & advanced integrations 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

VolunteerMatters

In Person

Live Online

Webinars

Documentation

Videos

Fundraise Up is a cloud-based software designed to help organizations create, launch and manage online giving campaigns. The platform offers white-label capabilities, which enable users to create personalized web pages using custom colours, logos, images, calls-to-action and more to establish brand identity with donors.


Fundraise Up includes artificial intelligence (AI)-technology, which automatically collects data on website usage, visitor activities and payment history to provide donation suggestions to visitors. Features include recurring giving, customizable donor portal, checkout management, fraud protection and more. Additionally, marketers can design and run A/B tests to measure the performance of campaigns and implement various marketing strategies using real-time data and analytics.


Fundraise Up supports integration with various third-party applications such as Salesforce, Kindful, Microsoft Dynamics, Mailchimp, QuickBooks, Google Analytics, PayPal and more. Pricing is based on the number of transactions and support is provided via phone, email and other online measures.



VolunteerMatters vs Fundraise Up

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons