GiveWP
About GiveWP
GiveWP Pricing
Starting price:
$79.00 per year
Free trial:
Available
Free version:
Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for GiveWP
1 - 5 of 28 Reviews
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great Product With Stellar Customer Service
Our old online system to collect donations was not going to work with our new website so we are very happy to have found a product in GiveWP that is cost effective and solves all our needs.
PROSAs a non-profit organization, keeping costs low is extremely important to us and the cost of this product is definitely worth the features we get. They also have a stellar customer service team that helped us solve a critical issue by writing us custom code for our website so the emails we received after a donation captured information no traditionally sent to the payment processor.
CONSThe feature we mentioned above that needed custom code should be a standard feature of the product.
Reasons for switching to GiveWP
The Authorize.Net code would not work in our new website
Pascale
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great support!
I am a very satisfied customer. The support is fast and professional.
PROSThe Support team is very professional and fast.
CONSIt's not always easy for someone as inexperienced as me to manage the app.
Reasons for switching to GiveWP
annual costs far too high for a small non-profit organization
Bill
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Nonprofit-focused platform with regular updates
My experience has been mixed. Support is at times very prompt with replies in a day or two, and other times I've waited weeks for someone to take a support case seriously. Most recently, support helped solve an issue using code snippets as a workaround for the Salesforce integration not working well.
PROSGive WP has a wide range of features, many that can be setup and used quickly.
CONSIntegrations with other services have been not worked as advertised. Integrations between GiveWP and Salesforce has been surprisingly difficult, compared to other donor platforms, and alternatives like Zapier have also fallen short because of integration support and data race issues.
Reason for choosing GiveWP
Wanted to host on WordPressList of integrations and functions (Salesforce, Zapier)Multiple payment processorsCost
Reasons for switching to GiveWP
Multiple payment processors (moving away from PayPal). We also wanted to integrate donation data with a professional database (salesforce), customize and automate acknowledgement letters, collect better donor data.
Esther
Fund-Raising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed November 2023
Excellent customer service
It looks very nice and it is nice to be able to tailer it
CONSWe have had and still have serious problems using it in different languages in combination with wpml and stripe. It has costed me 8000 euro in extra hours for the development team, a lot of money for a startup animal charity. The developers really struggle, lost motivation and we still have not even translated the p2p forms.bit has been a nightmare to be honest. Also because I bought it for the p2p forms, but then it turned out that they were not available in different languages until 6 months later. We still have a lot of difficulties.
Billy
Non-Profit Organization Management, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent product and support team
Great. The team behind the plugin is competent and quick to respond to questions/issues. The product is excellent and well thought out. It does take some work to dig in and become an expert to use it. Thankfully, their support enables this.
PROSWhat I appreciate most about GiveWP is its Wordpress exclusivity. While that may deter some, I find that a dedicated solution for the platform and a competent team behind the integration and execution of the technology has been vital to the success and reproducibility of my organization's donor experience.
CONSCustomization is tough. GiveWP takes a "defensive" approach to manipulating its forms. This makes sense to protect the functionality, but adds some complexity when trying to manipulate the look and feel to match org branding.
Reason for choosing GiveWP
WP exclusivity, extensive documentation, thoughtful integration, flat price vs percentage of donations.