All HOPE Reviews
1-22 of 22 Reviews
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Nino
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
It is very good software for the grant-making organization.
Our organization puts all information about the proposals, grants and projects in the system. We keep all financial information about the projects there. The organization often generates the reports from HOPE for internal use and for donors.
PROSIt is very practical and informative software. This system unites three departments: program, grants management and finance department. Our organization uses this system every day for tracking the projects and grants, entering the detailed information about the grants expenses, etc. Financial department makes financial records, payments, etc.
CONSNA. It is in compliance with Europe Foundations all requirements.
Reason for choosing HOPE
The software was not expensive and it was in compliance with our organization's main requirements.
Reasons for switching to HOPE
GMSME has expired
Sylvia
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Usful tool on Finans and Grangs Managment
we enter payments information and so control all financial payments and allocations.
PROSData and payment management of all vendors.
CONSWhere the budget allocations are made for payment, the title of the same payments could be copied automatically
Lela
Civic & Social Organization, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed November 2020
Acceptable program for grant management
It is acceptable
PROSI did find it easy to integrate the program in my work as it is quite similar to the one I used before.
CONSThe program is very slow. Search option needs some improvements.
Dinara
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Best Accounting Software
Easy to use, clean design of software resulting easy use, no technical skills is necessary. It's a software with strong accounting functions, allows managing daily transaction easy and fast. Financial Reporting module is very strong- allows finance team easy and accurate reporting for management and different donors. Customer support is always helpful.
CONSHard to find anything in this software which I don't like.
Eter
Research, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Hope is really a hope for a finance management
Our organization has a lot of projects with different currencies and without the system it would be impossible to deal wit them
PROSThe system generates reports of all kind that you might need. At first sight it seems non complicated but when you understand the principal, everything goes on easily. And I like the support. All the tasks are numbered and they are resolved shortly
CONSIntegration appeared difficult, But I guess users were not prepared to that change and the programs were not ready by that time. Yes , I would improve something. for e.g. Grant budget transferring within years.
Mariam
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Review
It gives possibilities to provide management with BVA and any other similar information on regular basis.
PROSIt's very easy to use. If there is any kind of technical issue the technical support group fixes it promptly. The software generates different types of financial reports very fast.
CONSFree journal entries consists of only 2 lines and if it is possible to add more lines would be much better.
Reasons for switching to HOPE
GMSME's license was expired.
Tigran
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Cons and pros
Good.
PROSThat it's based on the internet and is accesible from everywhere. Also budget controlling is very good.
CONSWhile searching for payment you type name it would be better to have "go" button for using it for a new search, rather than clearing everything and typing new parameters.....especially if you are searching payment by 2 paramnets (name, amount).
Reason for choosing HOPE
The EPF Armenia & Georgia offices are using this software
Reasons for switching to HOPE
GMS ME was internet expolrer based, while HOPE is accessible from Chrome, Mozilla
Teimuraz
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Logistic Manager
Generally, I work with the contractors and issue the payments. It is very good program for logistic and administrative staff. All information is available there.
PROSAll foundation departments are united in the software and it is easy to share the information.
CONSI like everything what I did there. All information about vendors and contractors is there. I easily find the information in the system.
Reasons for switching to HOPE
GMSME has expired.
Marina
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
User-friendly software for project and financial management purposes
I mostly use it for bva monitoring.
PROSThe systems helps to produce the reports which is essential the status of projects/financial operations.
CONSThe old (inactive)data is being retrieved along with the current one. I need to hide unnecessary information in order to get the proper data.
Nestan
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Experience with Hope
normal
PROSwe can add all of the information in the software
CONSIt is loading slowly and sometimes works slowly, that takes time to finish started job
leila
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
helpful and ease to use
HOPE is user-friendly. if you did any mistake you can't go to another step :) and also HELPDESK is brilliant
CONSI did not have any idea about what i like least.
Reasons for switching to HOPE
for the contract reasons (ended)
Ketevan
Civic & Social Organization, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great tool for financial management
I am working with this program on a daily basis. The overall experience is very positive. The Help Desk is always fast and helpful.
PROSThe software is user friendly and easy to use. No specific technical skill is required to working with the program.
CONSThere is nothing to mention. Every feature works properly
Reasons for switching to HOPE
GMSME license has expired
Koba
Civic & Social Organization, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Good Online program for Grants Management and accounting
Our Organization is complex - it has grants management and also a lot of service contracts. The Software helps us to keep track of all the activities, financial operations etc. It would not be possible without a strongly developed program
PROSI like that the software is complex - with two components - Grants management and accounting. It is fantastic to track all the aspects of your program and financial operations
CONSAt the extent that I use, I guess everything that is required is there. The program is well thought and details are considered
Nelly
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
EPF Armenia Review of HOPE Accounting and Grants Management System
One of the most important benefits of this system is budgeting and reports.
PROSHOPE is a newly designed, contemporary financial management system, logical and user friendly.
CONSWorking period - it logs you out too often.
Reasons for switching to HOPE
GMS ME was supported by Internet Explorer and the license/contract expired in late 2019.
Mariam
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Positive review from the 2 years user
Very Positive. The software helps our team to work better, save time, follow all our regulations. Hope team is very helpful all the time.
PROSGrants making activities are useful, with all steps and it eases the processes
CONSsome info may be analyzed better, overall the program is very good.
Reasons for switching to HOPE
It expired
Elza
Research, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Very good
System generated reports, BVAs and TB are much more informative that gives possibility to prepare completed Financial and donor reports.
CONSMore time is needed for posting PRs. A lot of unuseful information is generated in the excel sheets.
Ana
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great Tool for NGOs and Grant Management
Operations feature is a great tool to administer grants (including budget, installments, payment requests etc) and serves as a knowledge management tool with all the documents and attachements.
CONSThe organization switched from previous version of the software to the updated, current version therefore the integration was relatively smooth and straightforward. There are no particular aspects that I would outline as least functional.
Nino
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
assessing HOPE system
Everything is at one place, program information as well as financial.
CONSThe major inconvenience that I encounter is the slow speed of the software; also, the thing that it isn't possible to view attached documents (such as Acceptance and Close out memos) isn't convenient either.
Nana
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2022
My review
You can convert the database to excel spreadsheet
CONSWould be nice to have additional features to conduct the statistical analysis easily.
Irina
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Review of Hope as a Program Manager
I do not have much experience yet, but so far it has been quite positive.
PROSIt is easy to understand and use and user-friendly.
CONSThe front-end design of the program is not very pleasing to me.
Reasons for switching to HOPE
The organization chose to switch to Hope. I do not know the reasons. I was not employed at the organization at the time.
Natali
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2022
HOPE Review
The product is user friendly. Anytime I've had trouble with any issue, the team was super helpful and resolved my problems rapidly.
CONSI don't think I dislike anything in particular. I do have trouble access logging in sometimes, but again, the team always provides me with help instantly.
nino
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Hope review
Help manage grants, applications, contacts, payments.
CONSSometimes it's a bit slow. Sometimes I have difficulty searching information.