GrowthZone Software

4.44 / 5 (124)

Our advisors have recommended this product 10 times in the last 30 days

About GrowthZone

GrowthZone, is an online platform designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors and volunteers and more. It is the first AMS with built-in marketing automation and sales funnel management.

An online application form facilitates member signup, and the data from that form feeds directly into other modules of the system, including billing. The billing application offers features such as batch invoicing. Engagement reporting allows non-profits to monitor members that are most engaged or most at risk. The system also allows users to build their own custom reports.

GrowthZone is suitable for associations of all sizes. It is web based so is accessible from a variety of platforms including ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

124 Reviews of GrowthZone

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(67)

67

4 stars

(50)

50

3 stars

(3)

3

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 124 results

May 2018

Kayla from Coastal Bend Home Builders Association

Verified Reviewer

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Great organization for my membership.

Pros

Very easy to pull up members accounts, billing information, general contact information, and the reps information. Making membership mailing labels and membership reports is very easy with this software. I use this software to easily find any membership representative information I need. This software has also made it easy to look up and find a member.

Cons

The only con I have for this software would be the new update, i'm so used to the old version it'll take time to learn the updated.

August 2019

Jodi from Acensus

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

So many great features, user-friendly and great customer service!

GrowthZone has allowed us to automate our billing and then exports all financial data to Quick Books. Provides a very nice member area with a user forum. Also does a great job with set up and execution of our events.

Pros

That it provides all the tools we need on a daily basis and yet it is very user friendly.

Cons

Honestly, do not have a bad thing to say at this point.

Reasons for Choosing GrowthZone

The attention to customer support and training really was the clincher! A lot of AMS systems have similar functionality but getting help when it's needed is so crucial.

August 2019

Jessica from Efficiency First California

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2019

Disappointed

Extremely disappointing and frustrating.

Pros

I do like the dashboard feel, for keeping track of membership it has been better than what we were using before.

Cons

None of the features we thought were being sold actually work. From the sale, to implementation to actual use not of the features we were looking forward to using the most don't actually work or they are in "beta" testing. It feels like this is the old software solution that they have just coded on top of and made clunky instead of starting over from scratch to actually make an all in one software solution. At first we were really happy with it and then realized all of the issues and things that were not in fact actually usable features. Like discount codes, the way the blog integrates with the wordpress, not being able to get comments on our blog, no automatic email reminders for members who should be renewing, the list goes on.

Reasons for Choosing GrowthZone

We thought we were getting a better deal and it had the features we needed. But in fact, we were told it a bunch of bs and it can't do what we need it to.

Response from GrowthZone

Replied August 2019

Hi Jessica, We apologize that our software did not satisfy your expectations. Our Customer Support Specialist will be giving you a call this week to discuss how we can make things right. We look forward to speaking with you and working toward earning back your trust.

August 2019

Shala from Owasso Chamber of Commerce

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

I love ChamberMaster/ GrowthZone

Pros

I love our ChamberMaster software. Customer Support is fairly quick to respond to issues. They also try to roll out new features/ updates as often as possible. They do listen to their customers and try to provide the services we need, although some of it comes with an extra price tag. We already use the biggest package, so we do wish new features were automatically included with our package.

Cons

Sometimes I feel like I know the system better than some of the customer service reps. I always have to be very detailed when I have an issue. And a lot of times they reply back and tell me something that I already stated in the original email. I don't feel like they are very thorough when reading the emails we submit when we're having an issue.

Reasons for Choosing GrowthZone

CC-Assist, ChamberWare, etc... where the other products considered. I interviewed all of my chamber peers when trying to decide the best fit for us. I asked them what they were currently using, what they used in the past, what do they love about their current software, what do they not like about it, what do they wish it had, what did their previous software have that the current one doesn't. After months of compiling data, ChamberMaster came out way above the other 2 choices. I went through a sales demo with all 3 products and really found ChamberMaster to be the most user friendly too.

August 2019

Karl from Roosevelt County Chamber of Commerce

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

ChamberMaster GrowthZone

It has allowed us to stay in contact with our members in a way that wasn't possible previously. The billing software is easy to use and learn. The other big benefit is in event tracking. The things that were once accomplished by spreadsheets are now integrated with calendars and social media and available through the Internet.

Pros

Ease of use and ease of training. Training is very simple and employees can continue to learn more through tutorials and webinars. Support has also been excellent with little down time despite the fact it is Internet based. It is flexible for me to be able to use my membership software and make updates from home or on the road. Having so much information about your members and multiple ways to contact and interact with them through the software has made a huge difference that has been noted by our members.

Cons

The website module saves time and allows us to keep our website content fresh. I wish it was a little more adaptable within the templates.

Reasons for Choosing GrowthZone

Pricing and ease of use along with flexibility of the software for future needs.