All Percent Pledge Reviews
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Anonymous
201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2023
An easy way to set up and track charitable donations
Very easy to set up: their search function is easy to use and once you've identified your target organization, setting up a one-time or recurring donation is pretty effortless.
CONSThe analytics feature is pretty limited. You get monthly emails summarizing your organization's charitable impact, but it's just some surface-level numbers. Would be cool if we could dive deeper into the stats. Also, it would be nice if they sent you an annual summary of your individual donation(s). Monthly statements are available, but a year-in-review would be helpful for taxes and such.
Vendor Response
Thank you for this feedback! Your end of year tax summary is now available for download in your Pledge Portal. After you log-in, hover over "Hi, [NAME]" and click "Tax Summaries." Email us at help@percentpledge.org if you have any questions!
Replied February 2023
Taylor
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great Partnership
Keeping the majority of our charitable giving centralized to one platform is incredibly useful and Percent Pledge is a great, trusted partner.
PROSMy company enjoys working with Percent Pledge as it is a great hassle free way to manage who is donating to charity at our company and keep track of our company match for the year. Customer service is great as well.
CONSIt would be nice to have more international organizations represented in the software as this is an issue our employees have raised most when using the portal. Also more company specific portal customization would be great for our needs.
Vendor Response
Hi Taylor! Thanks for sharing this feedback with us. We're working on integrations that'll allow more international orgs to be available in our database, so stay tuned for future updates!
Replied February 2023
Amy
Financial Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Nice platform lacking admin level access to data
Its been ok, I would like to see more admin level visibility.
PROSEmployees have a platform where they can easily donate and we no longer have to process for them.
CONSAs an admin that I am unable to see employees history. When employees come to HR to ask about their donations, if they have been dispersed, or if they have been matched, I am unable to assist. I cannot see any employee data.
Reason for choosing Percent Pledge
Cost
Anthony
Computer Software, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Turnkey ESR
Percent Pledge has been wonderful to work with around aligning the causes important to our employees and things Suzy wants to support. The team has been incredible from contract and onboarding to being in touch with our team about special events and even things we would want to consider around giving.
PROSThe ability to align the causes that our employees care about with the company, but also to react to global events in almost real-time.
CONSThe only thing I think could help is a mobile app, so employees can move around their charity choices on the go.
Vendor Response
Hey Anthony! We truly appreciate the feedback. Although we do not have a mobile app at the moment, we've optimized the platform for mobile use! So that way, you'll be able to log into any browser on your mobile device to use with ease.
Replied February 2023
Mark
Computer Software, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Employee engagement in philanthropic giving
We have been an early adopter and big supporter of the platform. We're big fans
PROSI really like the stories of how the various funds were used and the regular monthly updates we get from our various contributions. The annual summary is also wonderful to see as it helps to build engagement with the platform. I also really like the "cause credits" that we can give to employees are various anniversaries and new hire celebrations. A great way to welcome them to the company
CONSHonestly - I really like it. I just wish we had more regular adoption and engagement within our company.
Vendor Response
Hey Mark. Thank you for supporting us since early on! Our team is working on additional features to boost engagement; we look forward to sharing them with you!
Replied February 2023
Brett
Marketing and Advertising, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great product, even better team to work with
I would choose them 10/10 times, especially over bigger and more expensive software that has less responsive customer service.
PROSThe Percent Pledge team is incredible and provides a service that not only keeps us connected but makes sure we're putting our company growth to good.
CONSThe Volunteer/Match portal is a little buggy, but the team is always responsive and helps us through it all.
Vendor Response
Thank you so much for this feedback, Brett! We're working to improve our VolunteerMatch integration and our giving platform. Please stay tuned for future updates!
Replied February 2023
Sara Jessica
Information Technology and Services, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Most efficient / UX-friendly way to donate & get employer match
As an associate board member of a nonprofit, I've loved using Percent Pledge to easily get a donation match from my employer and make my contributions go further. I've also heard colleagues say they like using the cause portfolio feature if they know they want to support a specific cause but aren't sure of which organization(s) to donate to. I honestly feel like every company should have this partnership to encourage easy charity donations and matching for employees.
PROSUser friendly interface. The text is very clearly communicated. The customer support team has been helpful.
CONSI was a bit surprised at how long it took to get the employee match processed. I also wish you could recommend other charities to your colleagues / have a social component where my colleagues can see where I've donated as a way to encourage them to donate there too -- or be able to add charities into Via's cause portfolio.
Vendor Response
Thanks for this great feedback, Sara! We love these engagement opportunities! We're constantly working on ways to improve our service, so stay tuned for future updates!
Replied February 2023
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
My Experience with Percent Pledge - 5 STAR
1. User Friendly and very easy to use.2. Smooth transition and onboarding of new users.
CONSAs of now, I have not encountered/found any cons.
Chinyere
Marketing and Advertising, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Review/Feedback
the database of charities is awesome and makes it easy to find charities that support all different causes. the steps to complete your donations are quick and easy and dont deter you from actually placing your donation
CONSI really don't have many cons! maybe the ability to share/promote the spirit of donating on social media? not a necessity at all but could be nice to have an easy post to share if people want to spread the word.
Anonymous
1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
User-friendly online donation portal
From a user standpoint, the product was very straightforward for managing online donations.
CONSOther than using the tool for donation management/payment processing, I didn't spend any time on the site. Not sure if there are resources available or other materials to incentivize more regular giving.
Vendor Response
Thanks for sharing your feedback! Percent Pledge provides monthly impact reports to both donors and on the company level, which provide giving resources and impact stats. Our team of social impact experts are here to support your giving! Please reach out at help@percentpledge.org for additional resources.
Replied February 2023
Jen
Computer Software, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Highly recommend for donation management and volunteering.
Percent Pledge is a fantastic partner for HR teams. They send out very timely cause portfolios around recent disasters or crisis, like responding to a natural disaster, to create a concrete way for employees to give via a vetted source. The service at Percent Pledge is outstanding. They use a Passion Assessment to help you structure your giving and volunteering program to align to both your employee interests and your corporate mission. I can't say enough good things about the individuals who have supported our account over the years. They go above and beyond to make the volunteering events successful. Since moving to a remote / hybrid model, it has been a challenge to organize volunteering, and I am so glad we partnered with PP so it didn't fall by the wayside as we moved away from an in person model.
PROSThe software is very easy to implement and to use. The dashboards give you a quick snapshot of what you need to know, and it is very easy to pull data (participation in events, matching, tax information, etc.). We really like the ability to create custom cause portfolios, and our employee resource groups have done this to great success.
CONSThere is not that much functionality within the admin panel for driving registration or engagement in the volunteering programs. It would be great to see that built out more.
Vendor Response
Thanks for sharing this feedback, Jen! We're constantly making improvements to our platform to increase engagement, so stay tuned for future updates to the admin dashboard!
Replied February 2023
Killian
Logistics and Supply Chain, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Percent Pledge solves the most important problems in online giving!
As an individual user, I'm thrilled to know that the Percent Pledge team is like my team in giving. I know that in building the platform their heart is in the same place as mine when using it.
PROSPercent Pledge as an online giving platform and donation tracking system is easy to use and transparent. Its ease of use as a giving platform enables me to make the largest possible impact within the constraints of my schedule, and its transparency as a donation tracker allows me to continue doing so with confidence.
CONSStill waiting to find out what negatives I have to share.
Vendor Response
Hey Killian. We truly appreciate your feedback :)
Replied February 2023
Lee
Telecommunications, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The best giving platform I have used
Percent Pledge is far and away the best corporate giving platform I have used. The design is intuitive, I love that there are no fees on my donations, the database of volunteer events makes giving time easy, and the impact reporting is the best I have seen.
CONSI have had no issues with Percent Pledge and love that the software keeps improving each month when I log in.
Reasons for switching to Percent Pledge
New job
Vendor Response
Hey Lee. We truly appreciate the feedback!
Replied February 2023
Joel
Market Research, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Giving is Easy
From soup to nuts, they care for everything; we have to want to get involved, and showing up is half the battle. Customer service is out of the world. Real-time answers.
PROSIt is so user-friendly and intuitive. So easy to use
CONSNothing yet; it continues to amaze and inspire me. It makes me so happy to have this at my fingertips
Vendor Response
Thanks, Joel! We're so happy to hear that you enjoy using the platform :)
Replied February 2023
Karla
Hospital & Health Care, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Percent Pledge is for Individual Donors Too!
Percent pledge is great for individual donors who want to support a range of causes and manage that support more intentionally over time. My ability to identify vetted charities supporting causes that are important to me, coupled with the flexibility to manage my support of those charities over the year or years is greatly valued. The Percent Pledge experience is more fulfilling than one check to one charity annually.
CONSI liked getting a tax statement for 2022, not sure I received one before.
Liz
Hospital & Health Care, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Percent Pledge has made it possible for our small team to offer meaningful giving campaigns
Percent Pledge was incredibly easy to implement and we've been able to use it across different applications since we launched. As a user, the tool is extremely easy to use, support is incredibly responsive to vetting and adding new organizations and the tracking and reporting it offers means that we can responsibly manage giving campaigns without dedicated staff to support.
CONSI believe that we have to contact Percent Pledge to setup new campaigns - it would be more streamlined if that were automated.
Vendor Response
Wow! This is so great to hear, Liz. Thank you for your feedback. We're working to streamline processes so things can be more automated! Stay tuned for future updates.
Replied February 2023
Mike
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Game Changer
We've used other donation platforms internally and even tried to get away with doing a matching campaign using spreadsheets. And I can say Percent Pledge is far and away the most intuitive and easy to set up donation platform out there. We were able to deploy quickly without much training because the platform is so easy to navigate. The automations that come along with their donation matching platform took me only minutes to set up, and the best part is now Percent Pledge does the rest and all I have to do is look at the reports generated for me by Percent Pledge.
CONSNone that I can think of right now. I guess I wish of I knew of them sooner!
Vendor Response
Thank you, Mike. This is awesome to hear!
Replied February 2023
Sarah
Financial Services, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Percent Pledge + Company Donation Matching
Percent Pledge is easy to use and lets me keep track of my annual donations and employer matching, so I get a clear picture of my impact.
CONSSometimes it was difficult to find the exact causes I wanted to donate to within the Percent Pledge portal.
Vendor Response
Hey Sarah! Thanks for your feedback. We're sorry you had difficulty find the exact causes you wanted to donate to. Our Cause Portfolios comprised of charities that have been carefully vetted are a great place to start to find strong organizations centered around a giving theme. In addition, you can always make a donation to any charity of your choice using the search bar. Please reach out to us at help@percentpledge.org if you can't find a particular organization you are looking for. Our social impact experts are here to help!
Replied February 2023
Gal
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
review
this survey has a lot of sections that are not applicable to an employee that uses the product but is not the manager or HR coordinator for the product at the company.also I only use percent pledge a few times a year but monthly was the least frequent option, leading to misleading survey results.
PROSGood for managing donations as an employee receiving match as a benefit from employer
CONSwish I could search non profits by EIN.
Vendor Response
Hi Gal! Thanks for this feedback. We'll definitely be sharing this with out engineering team. Stay tuned for future updates to the platform's search feature coming this year!
Replied February 2023
Hannah
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Easy to use!
It was easy for me to track how much I've donated and see how much my company is willing to match. It was also great to be able to donate to organizations directly from the site instead of having to go to other websites to donate.
CONSIt didn't have one organization I like to donate to, so I donated separately and added the receipt into Percent Pledge. Easy enough
Vendor Response
Hey Hannah! Thanks for the Feedback. If there's ever an organization you can't find in the search bar, feel free to email us at help@percentpledge.org We'd be happy to verify the organization and add it to our database for you!
Replied February 2023
Brittany
Transportation/Trucking/Railroad, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Brittany L -Via Transportation
This is really such a simple thing that makes it so much easier for people to knowingly make donations and do so more often and find things they actually want to give to or are passionate about. The ways you can look things up as well as places you can go an volunteer is really a cool idea.
CONSI have not found any issues personally.
Vendor Response
Thank you Brittany! This is great to hear.
Replied February 2023
Kyle
Transportation/Trucking/Railroad, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Easy to give money
My employer uses percent pledge and I take advantage. I contribute a small bit to activate my employers match and I feel good about the ease of use, recurring nature, and simple setup up.
CONSThere aren't features that I'd expect this software to have that it doesn't. I kind of set it and forget it, which to me is a pro.
Vendor Response
Thank you, Kyle. We appreciate the feedback!
Replied February 2023
Cheryl
Marketing and Advertising, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Great Platform for Keeping Everything in One Place
It's easy to navigate, easy on the eye, and I can see its potential - I just think our company needs to increase its use and adoption.
PROSThe platform is easy and logical to navigate and has helpful charts which are motivating for donating in the future. It is also very modern and clean looking.
CONSIt would be amazing if volunteering opportunities based on location were uploaded into the platform so you could be aware of different events/opportunities in one place, rather than have to seek out. Perhaps we haven't got the software set up to its full potential yet, but I think it would be a huge benefit to make it easy for people to volunteer by listing local charities etc.
Vendor Response
Hi Cheryl! Thanks for this amazing feedback. We now have an integration with VolunteerMatch that allows users to find local volunteer opportunities! Reach out to help@percentpledge.org so we can discuss turning on this feature for your company.
Replied February 2023
Jennifer
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
Percent Pledge Review
Easy to use, expansive database of organizations to give a gift to
CONSNothing not to like on the user end! The navigation is intuitive.
Vendor Response
Thanks Jennifer! Happy giving :)
Replied February 2023
Steven
Marketing and Advertising, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great Platform for managing your giving
Very positive especially as I was setting up my what I wanted to contribute and how I wanted to donate my time.
PROSPercent pledge is a one stop shop to give, track, and measure how you are donating your time and money to the important organizations that make an impact on our communities.
CONSNot much to dislike about a software that helps in a companies philanthropic organizing. Its easy to use and is an all in one solution.
Vendor Response
Hi Steven. This is wonderful to hear. We really appreciate your feedback!
Replied February 2023