All Ocrolus Reviews
1-16 of 16 Reviews
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Jim
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Overall, A Very Positive Experience
My overall experience with Ocrolus has been a positive one. All of the people that work for Ocrolus that I have interacted with have been top tier. Their customer support is very responsive and quick to provide solutions.
PROSWhat I like most about Ocrolus is the analytics that they provide for their bank statement product. Without reliable, accurate analytics, we would be unable to properly service the loans.
CONSWhat I like least about Ocrolus is that there has sometimes been a lack of communication. I was not notified when Ocrolus would release new analytics and the corresponding analytics guide. I have had to request an updated analytics guide and only then would I notice that they released new analytics.
Leah
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Speed Leaves much to be desired
The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!
PROSI like getting all the data I need in a clean spreadsheet
CONSThe time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!
LeErin
Financial Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
What's happened with OC?
In the beginning it was like an amazing dream come true to make our role efficient and effective!!! BUT now I feel like OC is a burnt out toaster not wanting to toast anymore.
PROSalert of fraud altered documents, extraction of balances, lenders, transfers pulled and other grouped useful information merchants, max deposits outside deposits.
CONSThe time in extracting the documents from ALL statements. I dont know how long it will take anymore. Chase, Bank of AM, Wells Fargo took no time, NOW it could take 30-1 hour to extract. Credit Unions and other unknown banks could take time i get that but when i pull up the bank statements and finish before OC has even completed one month something has gone wrong.
Vendor Response
Hi LeErin, we really appreciate this feedback! Speed is one of our top priorities and we are actively working to improve turnaround time. Please reach out to your account manager for further assistance.
Replied May 2022
Jarett
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Great Product to Streamline Bank Statement Review Efficiency
Ocrolus has been a great resource for our company over the last several years. It has sped up our underwriting process, requires less resources than hiring additional employees and keeps our bank statement review process consistent.
PROSEasy to use Increases efficiency Speeds up time to underwrite Consistency
CONSCould use better reporting Turn time on improvements and error investigations Needs more transparent process to review Suspicious Activity Flags
Vendor Response
Thanks for your candid feedback, Jarett! We're happy to hear that you find Ocrolus easy to use, and we're working on the cons you listed.
Replied September 2021
Michail
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best in the industry
The experience has been great and I would recommend Ocrolus to any fintech that has a similar use case.
PROSOcrolus is definitely the industry leader in bank statement verification. The great API and data accuracy are what we rely on the most.
CONSWaiting times can be longer for more complicated bank statements.
Reason for choosing Ocrolus
Ocrolus had the best API and most accurate data capture.
Tucker
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Unique product
Overall this product is great an we will continue to use it.
PROSOcrolous has been instrumental in GetBackd's underwriting process and extracts data in a usable format.
CONSSpeed, although it has constantly been improving, the speed could be a little better.
Cam
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Ocrolus powers our bank statement analysis toolsets
The API and toolset are easy to use and provide accurate data extraction and calculations.
CONSThe API does not allow for multiple webhooks to be assigned to a single call, which create inefficiencies in end user communications.
joseph
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great Product but a bit Pricey
bank statement and voided check OCR
PROSGreat software that handles documents quickly and accurately
CONSoccasional long turnaround times inability to download Excel files
Reason for choosing Ocrolus
ease of use, better UI/UX better accuracy
Tamara
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great time-saving product
Always good
PROSAbility to streamline bank statement deposit analysis
CONSAutomates process of analysis which used to manually take so much time
Santino
Education Management, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2022
Ocrolus Review
Very efficient software. Took a bit of exploring to learn about the features.
CONSSome processes are delayed and end up taking longer than they should.
Karina
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Ocrolus and Nuula
Has always been great
PROSWe love how fast and easy is the software
CONSThe dashboard is not as user friendly as we want
Angela
Capital Markets, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2022
I appreciate it but i wish it was much faster
I like how it makes my easier, when it is able to catch all the lenders
CONSwhen we first started using it, it was great. now it is super slow and when we are slammed, it makes our job harder and we actually don't end up using it half the time because it doesn't even verify the statements within an hour
Caroline
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2022
Good Software but speed decreases the overall rating
Besides the lag, it is a great software to use and it very helpful
PROSThe analyst the software is able to pull is incredibly beneficial and can speed up the process tremendously. It is also a great double check for me and sometimes finds things that I may not have noticed
CONSIt's good when it is fast, but on busy days it can run so slow that I will be done with the whole thing for a while before it finishes processing. The point of using Oculus is to help speed up the overall process and when it is lagging, it just slows us down
Elizabeth
Financial Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Ocrolus has streamlined our business process
As part of a financial analysis for divorce proceedings, we review bank and credit card transactions line by line and consolidate them into a format for court. When we receive statements that must be manually processed, we count on Ocrolus to do this work for us. It is always a quick turn around and customer service, on the few occasions that they are needed, are helpful.
PROSIt takes very few steps to get the data to Ocrolus and the output is ready within hours. This program increases our efficiency and the returned reports are accurate.
CONSI do not have any issues with the software.
Cassidy
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Easy to upload documents
I only use Ocrolus to upload documents from another program we use for other departments to use. It has always been easy for me to use, but I do not use it as in depth as other colleagues do.
PROSI enjoy how easy it is to create new books and easily and quickly upload documents. I have never personally had a problem with the software.
CONSNothing stands out to me specifically, but I think having it be more integrated into our other business software would be helpful.
Victor
Financial Services, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Very easy to use
The product interface makes it very easy to use.
CONSThe software has been great and there is nothing comes to mind!