iATS
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Most Helpful Reviews for iATS
1 Review
Rachel
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
We still use iATS
It has been okay so far, but would want the fraud clean up between sumac and iATS to be cleaner. It felt very removed and like our organization was being passed back and forth stating it was the other sides problem. It was not clear and took much longer than necessary to rectify.
PROSiATS was linked to us through Sumac as our payment processor. They have been really helpful this year in elevating our brand and even included us on their internal calendar as well as in linked in posts. It was a pleasure to know that an organization such as this is not faceless, but really cares about the little non profits out there!
CONSWe had a fraud breach in August and there was a lot of back and forth between us and sumac and iATS. It was not cleared up easily.
Reason for choosing iATS
It was what Sumac offered our organization.