Recharge
About Recharge
Recharge Pricing
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Recharge
1 - 5 of 13 Reviews
Connor
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Extremely powerful subscription engine for shopify
Great. I have used other subscription apps for Shopify and ran into tons of issues, such as payments failing and orders being created, and customer portal issues, but ReCharge has never let me down. When I have had any questions, and migrations tasks, the team was super helpful and responsive to help me accomplish my goals.
PROSI love the ability to integrate ReCharge with other third-party apps such as One Click Upsell which allows you to upsell subscriptions and other products to your customers post-purchase, without hurting your front-end conversion rate.
CONSThe reports are a bit clunky and take a long time to load. Additionally, the forward-facing customer portal can sometimes load slowly as well.
Reason for choosing Recharge
Features out of the box, great customer service, and an amazing dashboard to manage subscriptions.
Reasons for switching to Recharge
Glitches on the other platform, and difficulty of use.
Ben
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Recharge for subscriptions
Recharge SMS product enables our customers to manage every aspect of their subscriptions via text message without having to login to our website.
CONSThe fragmented checkout has been problematic in the past but will soon be resolved with unified checkout via Shopify.
Reason for choosing Recharge
Existing knowledge/familiarity and SMS functionality.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2020
Subscription's management get easier
I'm using this as a customer support that handles customer's subscriptions. Although the load times sometimes annoying but editing their data and information regarding their subscriptions order are really easy.
PROS-Making it easy to track subscriber's information and order. Basically Shopify's brother for subscriptions. -Easy to manage the price, order and payment details, and shipping date.
CONS-Sometimes it doesn't open or taking to long to be opened. -Even after you got it, sometimes it takes time to load
Erica
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best subscription management features
The customer support, team, and ongoing improvements have made the Recharge experience great.
PROSHow much power it puts in the hands of our customers. We easily reduce churn by allowing customers to fully customize and manage their subscriptions via SMS.
CONSCustomizations do require a bit of additional coding and work but we are able to create just about everything we need to with their custom APIs.
Erin
Food Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Best option for subscription software for small business
ReCharge is overall fantastic! I use the software daily managing our over 600 subscriptions and find it easy to use and make adjustments when necessary.
CONSThere have been some buggy issues over the years, however the team at ReCharge is generally quick to respond and get into action with problems that arise. When they first started allowing multiple payment methods and Shopify payment gateways, we had issues with customers and ourselves being unable to update their payment methods online. It appeared to be an issue on their end that affected multiple stores. This took a few times reaching out to ReCharge to solve but we haven't had any problems since.