All Patch My PC Reviews
1-25 of 136 Reviews
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Damien
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Patch My PC and how it saves time
This is the second organization where I've used Patch My PC with our ConfigMgr environment. It's a tremendous time saver; the work that would be required in maintaining updates and application versions without them is probably nearly a full-time job.
PROSThe publishing service tied to our ConfigMgr/MECM environment has saved a *lot* of work on both update management and new application deployment. Being able to simply select an application in the configuration instead of having to roll our own packages saves a lot of time.
CONSI do wish that it was possible to configure/manage the publishing service remotely; currently it's necessary to run the console UI from the server where it's installed.
Vendor Response
Thank you for the positive feedback, Damien! We hear your feedback about managing the publishing server remotely and it's something we're considering as we make further improvements. We appreciate your support and are so happy to hear our product has been a time saver for you!
Replied January 2023
Chloe
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Simple solution to patch entire enterprise
Friendly team, cheaper than you'd expect it to be and incredibly easy to use.
PROSUsing PatchMyPC to push updates into Intune is so easy to set up and manage, and it just keeps the whole fleet of machines patched.
CONSIt's very simple and light on for features - basically you deploy updates or you don't. However, this is all we wanted it for, so it's not a negative at all.
Reason for choosing Patch My PC
Cost - PMP is just far cheaper and it does everything we needed in this area.
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
How Patch My PC Saved time
Patch My PC saves us time when deploying and updating apps in Intune
CONSUntil recently there was no way to have custom apps
Vendor Response
Thanks for your support! We appreciate the positive feedback and are happy to hear that our new custom apps feature will be a user improvement from your side.
Replied January 2024
Tim
Aviation & Aerospace, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Manager Windows Infrastructure
Very happy customer for the ability to patch third party applications.
PROSThird party patching WSUS integration Intune integration
CONSPatchMYPC ability to control / defer machine reboot post patch installations.
Reasons for switching to Patch My PC
Third party patch failure to various machines and operating systems.
Vendor Response
Hi Tim, Thank you for your review and for choosing Patch My PC! We're pleased to hear that you've found our WSUS and Intune integrations effective for your third-party patching needs, and we're glad you're happy with our service. Regarding your concern about controlling or deferring reboots post-patch installations, we understand the importance of managing system restarts smoothly. We encourage you to reach out to our support team, as we can provide insights and help configure the built-in reboot options within SCCM and WSUS to better suit your environment. Thanks again for your support and for sharing your positive experience. We're here to help enhance your setup further, so please don't hesitate to get in touch. - Justin Chalfant
Replied April 2024
Bryan
Retail, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
PatchMyPC Review
Ease of use importing application updates from 3rd party vendors. Integration with SCCM and WSUS.
CONSThere is no MacOS support. Would love to see this plug into Jamf to do patching on Jamf.
Reason for choosing Patch My PC
Capabilities and automated 3rd party application management.
Vendor Response
Hi Bryan, Thanks for your detailed review and for sticking with Patch My PC for over two years. It’s great to hear that our SCCM and WSUS integration is hitting the mark for you. We get the need for MacOS support and are actively exploring how we might integrate Mac OS apps into our product for patch management. Your input is crucial as we develop new features to better serve you. Thanks again for helping us get better. Stay tuned for updates on our progress. - Justin Chalfant
Replied April 2024
Uday
Information Technology and Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Highly recommend to use Right click options for PMPC
Highly recommended to reduce your packaging time/efforts, atleast for major apps. Also, try to explore right click tools for proper management.
PROSI am impressed with the additional application customisations we can perform using the right click tools options from PMPC console. Support team was always helpful for major issues, and I see lot of new application requests were addressed last year and we are happily using them for application management and keeping our end-points secure and up to date.
CONSNothing as per my experience.....so far we have not run into anything to comment about this product.
Vendor Response
Hi Uday, Thanks for your high praise and recommendation! It's fantastic to hear that the right-click tools in the PMPC console have significantly enhanced your application customization capabilities, and that our support team has been there to help whenever needed. We're glad our efforts to expand the application offerings have positively impacted your endpoint security and management. Thank you for sharing your positive experience and for your support in recommending our solutions to others. We look forward to continuing to serve you well! - Justin Chalfant
Replied April 2024
Mohan
Automotive, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
It's very good product to patch third-party patches. Less expensive. easy to use. quick response on issues from support engineers
Quick response time and good support engineers
CONSI did not see any as of now. I did not see any as of now.
Vendor Response
Hi Mohan, Thanks for the great review! We're happy to hear that you find Patch My PC to be an effective and economical solution for managing third-party patches. It’s also wonderful to know that our support team's quick responses have been helpful to you. We appreciate your feedback and are glad to have you as part of our community. If you ever encounter any issues or have suggestions for us in the future, we're always here to listen and assist. - Justin Chalfant
Replied April 2024
Abhinandan
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Patch Management
I do not manage this application but part of the team and get alerts. The most I like about PatchMyPC is the quick detection and application of updates, along with reminders on unpatched applications.
CONSI do not manage PatchMyPC so I would not be able to answer this.
Vendor Response
Hi Abhinandan, Thanks for sharing your perspective as part of the team working with Patch My PC! It’s great to hear that our solution's quick detection and update application features stand out to you, and that the alerts on unpatched applications are proving useful. We appreciate your feedback and are here to support your team in any way we can. If you ever have any questions or need assistance, don't hesitate to reach out. Thanks for being a part of our community! - Justin Chalfant
Replied April 2024
Sanket
Pharmaceuticals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Best tool for 3rd party application patching! Highly rated in the SCCM Community.
Awesome! Best tool for 3rd party application patching! Highly rated in the SCCM Community.
PROSAutomatic App creation and deployment in SCCM
CONSNo option to set Intune application custom detection method.
Reason for choosing Patch My PC
Better than any other tools in the market. Highly rated in the SCCM Community.
Vendor Response
Hi Sanket, Thanks for your great review and for being a valued member of the SCCM community! We’re delighted to hear that our automatic app creation and deployment features have significantly enhanced your patch management process. Regarding your feedback about adding custom detection methods for Intune applications, we recognize the importance of this feature and are actively exploring ways to implement it. Your input is incredibly valuable as we strive to meet the needs of our users. Thanks again for your support and for sharing your positive experience. Stay tuned for upcoming updates! - Justin Chalfant
Replied April 2024
Jamie
Verified reviewer
Accounting, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Easily Patch Intune Devices
The product is very easy to install and configure. The documentation is through and easy to understand. If you want help, they will set it up with you and evaluate your setup at any time.
CONSI don't have anything that I don't like about PatchMyPC.
Richard
Government Administration, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
PatchMyPC - A Critical Tool for your Endpoint Management Arsenal
Using a series of other reporting tools designed to determine the number of threats in our organization and then score us based on those threats, we've watched PMPC play a pivotal role in patching over 200 software titles to significantly bring down the number of overall threats and improve our grade simultaneously allowing us to consolidate software types, versions, etc. which has also allowed us another means to improve our threat scores.
PROSPatchMyPC has been a game changer for us when it comes to two things, ensuring that our customer endpoints are getting the badly needed updates and seamless integration with our MECM environment with future support with Microsoft Intune. We spent two (1 hr) sessions with PMPC sales engineers and we were off and running. It was that easy. The resources available on the web and YouTube for customizing or tweaking aspects of PMPC or observing best practices are phenomenal. No other patching tool has been this comprehensive by order of magnitude.
CONSTrying to stay modest here but I have yet to find anything within PMPC as a tool, service or the customer support that we "least" like. Support is very responsive, the [sensitive content hidden] cares very much about our customer experience, the product just works!
Reason for choosing Patch My PC
We were able to take advantage of a 60 day trial period with full technical support from PMPC before we even cut the check. Again the interface was simple and intuitive, the results were amazing in such a short period of time and the cost savings sealed the deal.
Reasons for switching to Patch My PC
Ivanti is a great product but it is neither intuitive nor does the interface act seamless. We always found ourselves having challenges with our task sequences and troubleshooting was always a challenge. There's very little out there on the web for self help forcing us to work with our contractor to resolve issues. The interface is clunky and in the end, the cost to us was greater than twice what we paid for PMPC.
Vendor Response
We love the thoroughness here of your review and greatly appreciate your support! Thank you so much, Richard!
Replied March 2023
Michael
Information Technology and Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
The best option out there for third party app patching with Intune
Our overall experience with Patch My PC has been very positive. We accomplished our goals in very little time, and it continues to be one of the best applications we have in our endpoint management. Patch My PC support has always been excellent, and we are treated as though we are important. I can't recommend them enough for any enterprise looking to move to Intune and have third party application patching taken care of.
PROSInitial setup was made much easier with excellent onboarding meeting provided by a PMP engineer. He walked us through everything and answered all of our questions. Any additional questions we had were answered promptly and completely. After that, ongoing work with PMP has been a breeze, and it's been mostly hands off. Applications just get updated automatically, and we achieved our goal - to implement third party app patching without requiring much ongoing attention to the system.
CONSSome features are a bit vague and require referring to the documentation at times.
Reason for choosing Patch My PC
Patch My PC was strongly recommended to us by a Microsoft MVP whose opinion we trusted during a training session. Every bit of the experience was positive and there was no doubt we had made the right decision.
Vendor Response
Hi Michael, Thank you for sharing your experience with Patch My PC! We’re really glad to hear how smooth your onboarding was and that you're finding the system easy to manage. We appreciate your feedback about some features being a bit vague; we’re always working to improve our documentation to make things clearer. Thanks again for your recommendation, and we're happy to continue supporting your team's success! - Justin Chalfant
Replied April 2024
Remy
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Patch my pc is a must have for sysadmins
We had the issue that we couldn't keep up with the security patching of a lot of 3rd party applications. With PMP automatic deployment rules we now never are late with security updates or new versions. So our devices are more secure!
PROSIt saved a lot of time regarding application patching an deployment, easy to setup with the help of patch my pc engineers. Not only for MEM but also for intune! Great fast response when submitting a question to the support of PMP.
CONSI think it would be nice to be able to select a distribution group per application instead of all applications only. It sometimes takes a long time before you hear a status update of a suggested idea or application request. If you only use intune you still nee a server for the publisher application. Would be great to also support macos applications with PMP nd intune.
Reason for choosing Patch My PC
the less complex setup, price and better support.
Vendor Response
Thank you for the positive review! We appreciate your feedback around update statuses, as it's something we're always trying to improve. We're happy to hear you believe it's a must-have for sysadmins; thank you for choosing us!
Replied August 2023
Michael John
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Patch My PC saved me hours
Seamless, fantastic, its saved me hours to get on with other work.
PROSA couple of years ago I asked my boss to fund Patch My PC through a recommendation. Since implementing, it has saved me hours of work. I don't have to package applications in the same way anymore. Its all done for me, It deploys automatically for me via the ADRs setup, it works, it does what is required. I love it.
CONSEverything I require at the moment is in the product.
Vendor Response
Thank you so much for the positive feedback, Michael!
Replied January 2024
Peter
Outsourcing/Offshoring, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Ensuring PCI-DSS and ISO compliance of your EUC estate
Excellent solution to automatically ensure end-user-compute devices are always to the very latest secure versions of application.Fully automated solution thereby eradicating resource cost.Ease of deployment of additional software solutions not previously available to the end-users.
PROS1) Zero-touch maintenance of application packaging, removing menial tasks from the Security team and removing time spent to comply with annual audits.2) Integration with Intune. 3) Reducing resource cost by automation
CONSPatch My PC should use feedback and forum suggestions to package additional generally available software packages. There seems to be a long delay between an item being added to the ideas forum and any progress towards packaging.
Reason for choosing Patch My PC
Manage Engine provide several different stand-alone patch management solutions, however they were not integrated into Intune, and would require seperate management.Microsoft Autopatch is limited to Office365 applications and does not manage real-world third party software solutions such as Adobe Reader, Google Chrome, etc.
Reasons for switching to Patch My PC
With half of our staff now working from home, SCCM no longer supported our needs for remote EUC device management. Whilst Microsoft Intune manages the remote EUC estate, patch management is manual, and requires ongoing maintenance and update to the application package.Replacing the in-built Intune packaging with Patch My PC has fully automated this process.
Vendor Response
Thank you for the review, Peter! We'll take your feedback to our Engineering team about the delay in getting ideas turned into features for our product. We're always looking for ways to improve, so we'll see what we can do to improve on this front. We appreciate your support!
Replied January 2024
Valy
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Best dollar I've ever spent
I can't tell enough how much time I saved since implementing PatchMyPC. It is very easy to get support when needed.
PROSPatch My PC is the tool that helps me keep 99% of the installed applications up-to-date by automatically checking for and downloading the latest software updates and critical patches. It supports a wide range of software. The tool is user-friendly, with a simple and straightforward interface.
CONSA few applications require a manual download of the updates to be added to Patch My PC to be deployed.That's not a PatchMyPC limitation but a software developer restriction.
Vendor Response
We love this review and hearing that you've had a great experience with both our product and our team. Thank you for your support, Valy!
Replied March 2023
Burim
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Excellent patching solution
We are very happy with the product and we hope to continue using it for many years to come.
PROSThe product is very easy to use and intuitive. I had no trouble setting up any existing configurations.
CONSIt would be great if you can come up with a way to automatically inform the administrator when a certain product (i.e Cisco AnyConnect or 7Zip) has reached x number of installations on our workstations so that we can take action accordingly by adding that product to the patch cycle.
Reason for choosing Patch My PC
It's easy to use and configure, intuitive, efficient, gets the job done, requires minimal troubleshooting and maintenance.
Vendor Response
Thank you for the positive review! We've taken your feedback around notifications to our Engineering team. It's something we'll consider as we make improvements!
Replied August 2023
Eduardo
Renewables & Environment, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Very pleased after 6 months of use
1. Integration with Intune was key for us.2. You can perform very granular customization of the apps and patches before they get published in Intune.3. The Publisher tech requirements are very mild, which means you can run it on pretty much any Windows 10/11 machine out there.
CONSIt's a bit hard to setup a patch testing environment in the same Publisher that is running your production configuration, but it's doable.
Vendor Response
Thank you for the positive review! We've taken your cons to our Engineering team. Thank you for that feedback!
Replied August 2023
Joshua
Security and Investigations, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Admin's patching Dream
This has been invaluable in creating an up to date and secured environment. Patching hundreds of third party software packages being a full time job that did not allow for further work to be handled. This has allowed for more directed projects to be completed by staff who were otherwise occupied with never ending patches.
CONSWith the Intune integration every patch creates a new package. Which can cause some confusion to new admins trying to find the active one.
Vendor Response
Thank you so much for the positive review, Joshua! It means a whole lot to us and we appreciate your support.
Replied March 2023
Josh
Medical Practice, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Proactive Patch My PC
This is the second company I have brought Patch My PC to and it has been great and has saved countless hours of work.
PROSThe product is easy to use and allows you to setup and walk away.
CONSReporting is not something the product has much of. If we could have a report of those devices that did not get patched so we could focus on those that would be great.
Reason for choosing Patch My PC
We choose Patch My PC because we used Microsoft Intune and not SCCM and this tool could do both independently.
Vendor Response
Thank you for the positive feedback. We're so happy to hear that it's your second time choosing us and that our product has saved you and your team countless hours of work. We hope you're doing something enjoyable with that extra time!
Replied August 2023
Alec
Civil Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Been using Patch My PC for just over two years. Love it so far!
Love it!
PROSIncredibly easy application patching and deployment. I can get new applications easily approved through our Security team just by knowing it will be auto patched.
CONSI really wish there was more Autodesk software in Patch My PC. I am also hoping to get Intune Win32 dependencies in the custom deployments, but I know that is very difficult task.
Reason for choosing Patch My PC
We didn't look - Patch My PC was recommended by another IT consulting firm.
Vendor Response
Thank you so much for the positive feedback, Alec! We have passed along your feedback about Autodesk software to our Engineering team. Feel free to submit any ideas around that via ideas.patchmypc.com. We appreciate your support!
Replied January 2023
Massimo
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great Product that drastically decrease the time needed to keep Third Party Applications updated
We're now able to keep several application updated effortlessly, and because of that, the attack surface of what can be exploited is drastically reduced
PROS- Ever expanding Third Party Application catalog- Quick and Fast Third Party Application Updates- Drastically Reduces Operation costs- Eases System Administrators life
CONSI didn't really encounter or experience any cons in the nearly 2 years that I used the Software
Vendor Response
Thank you for the positive review, Massimo! We're happy to hear you've had a positive experience with our product and that it's eased the lives of your system admin team. Thanks for your support!
Replied October 2023
Howard
Hospital & Health Care, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
PatchMyPC is a must-have tool in a modern secure workspace
Magical, truly excellent. I'm excited to see what PatchMyPC will do with the new Windows package manager and the overall future as the company expands.
PROSMicrosoft Endpoint manager suite integration and automation capabilities.
CONSI wish it were easier to get new products into the catalogue. I understand that companies don’t always host their app online for and not to download, but I would like it if PatchMyPC tried to develop relationships with them. Also, I really want them to handle Mac apps as well.
Reason for choosing Patch My PC
Because of your third-party integration and automation capabilities.
Vendor Response
Thank you for the positive review! We encourage you to submit any ideas you have for apps you'd like to see added to our catalog to our User Voice, at ideas.patchmypc.com. We'll do our best to get those added soon!
Replied August 2023
Ivan
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
It just works!
im save us at least one FTE.
PROSit just works! once set up, it just works. I don't see what more i could like about PMP.
CONSbefore this survey i didn't know that PMP have some features that i was asked for a feedback.i wonder why and answer to myself - cause it just works!
Reason for choosing Patch My PC
it was recommended by our consultant
Vendor Response
Thank you for the positive review and feedback!
Replied August 2023
Phillip
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
PatchMy PC saves time and frustration
We have been able to automate our patches and third party package management, and it's saved a lot of time, effort, and overall frustration.
PROSI love that I can set patches and applications once, and let the software take it from there. I don't have to think too hard or worry about checking things daily or weekly. A few spot checks here and there are the only management this software needs after implementation.
CONSI think it would be nice to have the ability to get even more of our more specific engineering tools in the application list for both creation of packages and management of patches.
Reason for choosing Patch My PC
PatchMyPC was affordable, easy to install and configure, and just works.
Vendor Response
Thank you so much for the positive review, Phillip! We appreciate your support and are so happy to hear that our product has saved you time and effort.
Replied January 2023