We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.

It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.

I can recommend this solution to anyone, it is flexible and very scalable

It works perfectly well, we have 1.500.000 products so search engine is crusial for us

- the integration took ages\ - the way of valueing costs by tokens is not clear enough

Very good overally. I wish I would not need it and the search in eshop platform we use would be enough, but we do need it and it does what we pay for.

Everything, that shows in search results can be set up. Additionally, the redirections can be set very easily and navigate customer where we need to have him.

Search results are sometimes not correct and they need to be fixed manually. For example sometimes it prioritase product that has nothing to do with search query and the right products is only shown in small window next to it. This can be fixed, but must be done manually.

We have been using Luigi s box for a few years now. In case of problems, their communication was prompt and they tried to solve the problem right away

User frendly administration. More search options on the e-shop page

It took quite a while to apply the rules, but that was probably only momentary

Out installed search engine didn't meet our needs, so we looked around for different search engines, some very complex other very discover Luigi's Box. Users appreciate it for its extensive customization options, ensuring that nearly everyone can find what they're looking for on our site.

Some features are tucked away in the depths of the user interface. Once you've grasped everything, it becomes manageable, but initially, it wasn't the most straightforward.The search engine struggles to grasp the seasonality of our product range. We are continuing to work with the support team to improve the situation.

Love the search engine. we were using previously in-house solution but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.

search, analytics, support, recommenders

Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered. At the same time i was missing the statistics of keywords that our customers searched for on our website. Luigis box solved this problem and since then the number of orders has also increased. I am very glad that we managed to establish cooperation with this company

Very high quality searching tool, design adapted to the e-shop, very clear statistics and fast technical support , easy integration in cooperation with or programmers. Available in different languages and with great support

until now i could not find anything that i dislike in the luigis box . only the price could be a less cheaper

Very good product, we like to use it and to see what our visitors are looking for.

It is easy to use tool to make search results perfect. The options to exactly show results for queries is perfect

B2B integration with Shoptet is not great. As well, some search are not correct. They can be fixed by fix it rule, but this must be done manually always

Luigi's Box helps us improve product search for customers, which leads to more sales. It provides detailed data on customer search behavior, which allows us to optimize results.

If the data is not configured correctly, the search results may not always be relevant for customers.

I was present during the initial interviews with the company, from negotiations, through conditions implementation, to smooth operation. Everything proceeded without any issues. Additionally, I participate in regular reporting, which is positively received within our company.

Ease of implementation, support from Lugis site, flexibility, conversion growth.

None at all. The team is straight forward and will help you within a day or so. Thanks!

We have had a good experience since launch. The LugiBox team is here to help. They offer us interface modifications, content, improvements and they have answers. They react. The system works and brings real results. Recommendations and improves the user interface on our website.

We are currently using an older system of eshop engine that seemingly cannot be improved. It was done using only a short code without invasive interventions in the otherwise inaccessible source code of the old system. Luigi do not require programmers on our site (in our team and our website)

I have no bad experience since launching, using and managing this solution.

Luigi's Box solved our need for a quality tool for autocomplete search on our e-shop. In the future, we plan to use it in the mobile application as well.

A product is easy to use, with a simple user approach. We have good ratings a reviews for the autocomplet search function from our customers.

Currently, I have nothing to complain about the functionality we use.

Luigi's Box was a great choice for our e-commerce. It turns our e-shop searching engine to an upper level. We also have a nice analytics dashboard with many recommendations and issues with search queries that help us how to optimize the search experience for our customers. They have a well-documented API and integration with our data was without complications.

Smart search with autocomplete and recommendation .

Some features are quite complicated to understand but when you get it , it's OK .

The administration is relatively simple and you can orient yourself in it immediately after the training, which lasts about 1 hour. The implementation and listing of products on the e-shop can be graphically modified to a large extent.

nothing yet, after more than a year of use I'm still satisfied

Its a great search, we use it everywhere.

nothing, but i need more words in this section

We decided to use Luigis box instead of our solution because its fast, exact, provides interesting data and is easy to manage. After years of use I can say it was good decision.

It's fast, easy to use for our customers (search/autosuggestion) and also for us (administration/data collecting,...). Great support.

Nothing comes to my mind. Everything working as expected.

working well customer service response very good

Working fluently without any problems for last years

I like it! I can easily watch behavior of the customers on website and whats more important, their keywords...

I like definitely all the statistics what Luigi´s box giving to me.

Implementation was lil bit difficult but it was most likely cuz of all tools what we alredy have on website

Clear and user-friendly admin environment, high quality support, clear statistics from searching, typo correction in searchingBetter and clearer search results

I don't have any long term issues, if any small ones occured the support promptly dealt with them.

More accurate search for customers

The intelligent algorithm makes it easier for customers to find exactly what they are looking for. We like the setting of keywords, phrases, synonyms for search. Also the possibility to assign hidden keywords.

It took quite a long time to get everything running without errors. But Luigi provides a long free period to test and fix bugs. Shoptet integration could be a bit faster, sometimes the search engine is slower to load.

Luigi's Box is helping our website visitors to find what they are looking for in a short time. The solution is helping to achieve higher retention and overall customer experience.

We are using Luigi's Box to achieve higher retention on our site. Analytics with quick visual feedback is also a great help.

Everything is great so far. I have nothing to complain about.

The LB search engine is the absolute best. It's great to see how well it works without our intervention, and if we don't like some results, we can immediately go to the settings and add priorities, alternative keywords, and that's very nice.

Sometimes we would like more from the LB and we have to wait for the development

After using Luigi's Box for only a few weeks, we could already see the first results. We have managed to increase the conversion rate quite significantly which left us surprised at first. I wish we had Luigi's Box earlier.

Nothing, everything wen smoothly including the onboarding process.

We are able to deliver a better customer experience to our users.

It helps our visitors search for anything that they need. Combined with analytics, it's the perfect tool.

There is nothing that I would dislike about this tool.

Easy implement, automatic search customization

2,5x raise of price which was offered at start of cooperation