Is not user-friendly for my point of view, at the beginning is really hard to get used to. As I don't follow the project since moment 0, for me was difficult to have a full vision on this software.

The team at Certona are excellent - very attentive and always willing to help or proactively come up with a workaround.

It's feature rich and can do just about anything you want from a product recommendation engine.

Building some reports in the portal can be tedious or difficult to get to.

The bi-weekly calls was a very interesting moment. Certona help to understand better our customer and how they behave.

The UI of the dashboard is a bit confusing and cumbersome to navigate. Takes some time to learn how to get the most out of it.

Support, customer service, engineering are always available, coming up with help, suggestions, optimizations and I love the fact that they are based in Europe.

The process of updating the QA environment is very manual. I have to send the files a week ahead, unsure of the ETA (usually a couple days before the live date).

I appreciate the bi-weekly moment with our referents: we deep dive on  tasks and tests, but it could helpful to see also the data about the monthly global trend to understand the overall performance.

He is always very kind and helpful in his interactions with us and has provided us all the support and training that we needed in using the tool effectively.

The software is easy to use and allows a great level of detailed strategies.

The details levels of sections are appreciable, is organized in a good structure. Also the reporting  it's very detailed.

They are one of the worst vendors I’ve ever had to work with. Their product managers and technical specialists don’t know how to implement their own product.

The back end operating systems are quite dated and confusing.

Terrible API integration, unable to support cross-selling and up selling with an API implementation.

Setting up is very simple, and also very simple to use. The integration was straightforward and easy.

The account management and customer success teams are helpful and friendly.

Stellar customer support and account management.

Also our contact over in Monetate helps us a lot. She recommended us training modules and it help us a lot with using Monetate.

Overall, experience has been pretty good ROI - however, I wish turnaround times would be quicker and during holidays it can take up to a month or longer for technical issues to be resolved.

The product itself works very well for the needs of our site, something which can only be built on as we roll out their visual search.

After several tests we're convinced that Certona recommendations perform better compared to hand-picked products. Once you did implement the code and know the software it's quite easy to use.

Very easy to set up, very easy to use. The integration was simple and straightforward.

Great for quick edits, limited integration with our internal reporting software (ex giving a GA Experiment ID) means we can't use it for big experiments.

One of the best addtions that I purchased for my online store - worth every penny, full of features and most importantly great prompt support from [SENSITIVE CONTENT HIDDEN.

The settings can be a bit confusing but it is early in the learning curve.

Excellent customer support and input is a high selling point for this software. Targeting choices are well sorted and are very useful.

Great for personalization and customized messaging for audience segments.

What I liked was that's a platform easy to use, we could train other regions to use it thanks to that.

Customer service is excellent. Our questions are quickly answered and they are extremely helpful implementing new strategies for customer engagement on our e-commerce websites.

I love the versatility of this product: content personalisation, pop-ups, email and a whole host more.

I really love the system and the team at Personyze. I found it initially two years ago when my web designer recommended it.

Great Platform to help businesses offer a customer-centric approach.

I love how you can integrate it into Google Analytics and set up with Hubspot and other systems using a web hook is straight forward.

The support from the Personyze team is superb - nothing is too much trouble and the willingness to help is simply awesome.

Not every third-party service is compatible with Personyze. This could make it more difficult to integrate with other services and might reduce the number of integrations that can be established.

Customer support helps with template customization in a prompt manner.

It is very flexible but there is steep learning curve.

We’ve seen an increase in engagement with customers which has been great. We look forward to our ongoing relationship with Personyze to continue to build our company.

US Dollar

Monetate is the leading real-time personalization software recognized by key industry analysts. With tools including testing and experimentation, 1-1 personalization, product recommendations, segmentation and targeting, and personalized search across all client touch points eCommerce retailers and brands can provide a targeted and unique journey for each client. ECommerce Personalization increases engagement, conversions, and your customer lifetime value. 

Testing & Experimentation:
Within minutes, marketers can launch experiments A/B, multivariate, and dynamic tests—across all of their channels 

Segmentation & Testing:
Monetate provides an easy-to-use way to deliver different content to custom or automated groups of all sizes, no coding skills required, allowing you to stay steps ahead of customer expectations and reach people with more relevant experiences. 

1-to-1 Personalization:
Make 1-to-1 personalization possible by pulling together personalization technologies and expertise from market leading platforms. 

Personalized Search:
Offer hyper-relevant search and discovery experience for each shopper through a combination of keyword data, customer profiles and business rules. 

Audience Analytics & Insights:
Get deeper customer insights with less effort. Learn exactly what works and why with both Automated Personalization insights, cohesive testing & targeting analytics dashboards, and native integrations with popular analytics platforms. 

LongDescription

A/B Testing

Multi-Channel Marketing

Website Personalization

Experience Management

Order Management

Recommendations

Shopping Cart

Account Based Marketing

Content Analytics

eCommerce Management

Campaign Segmentation

Promotions Management

Content Management

Conversion Rate Optimization

Email Marketing

Mobile Access

Data Security

Behavioral Targeting

Social Media Integration

Contextual Targeting

Visual Analytics

Data Visualization

Website Management

Behavior Tracking

Reporting/Analytics

Customer Profiles

Third-Party Integrations

Abandoned Cart Saver

Search/Filter

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Monetate

In Person

Live Online

Webinars

Documentation

Videos

Personyze is a website personalization solution that helps businesses streamline marketing operations. It utilizes machine learning algorithms to create personalized content, website messages and emails based on multiple criteria such as customer behavior, referral, social profile and more.


Personyze allows businesses to use workflow automation to trigger email drip campaigns based on last visits, cart abandonment, weather conditions or form submissions. It comes with a recommendation engine, which provides end-users with personalized product recommendations based on individual interests, transaction history and demographics. Additionally, users can conduct A/B testing for the entire website utilizing WYSIWYG editor, email broadcasting, forms, pop-ups and banners, among other tools.


Personyze includes an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. Pricing is available on monthly subscriptions and support is extended via live chat, phone and email.



Real-Time Analytics

Engagement Tracking

Website Analytics

Social Marketing

Test Scheduling

Visual Editor

Email Alerts

Customer Segmentation

Drip Campaigns

Audience Targeting

Template Management

ROI Tracking

Email Tracking

Email Campaign Management

Email Templates

Email Distribution

Contact Management

Lead Management

Statistical Analysis

Marketing Automation

Landing Pages/Web Forms

Customizable CTAs

Email Management

Dynamic Content

Event Triggered Actions

Alerts/Notifications

CAN-SPAM Compliance

Segmentation

Website Visitor Tracking

Geotargeting

Visitor Management

WYSIWYG Editor

Image Library

Lead Nurturing

Mobile Optimization

Campaign Personalization

Split Testing

Widgets

Lead Qualification

Target Account Identification

Social Promotion

Campaign Management

Search Marketing

Multivariate Testing

Personalization

Customizable Reports

Real-Time Data

AI/Machine Learning

Customizable Templates

Prioritization

Campaign Analytics

Lead Capture

Lead Generation

Customization

Reporting & Statistics

Real-Time Reporting

Customizable Branding

Customizable Forms

Activity Tracking

Real-Time Monitoring

Sentiment Analysis

Multi-Campaign

Customizable Fields

For eCommerce

Campaign Scheduling

Subscriber Management

List Management

Click Tracking

Web Forms

Contact Database

Mailing List Management

Real-Time Notifications

Push Notifications

FREE: for up to 1 account user

LITE: $225/month billed annually or $250/month billed monthly - for low traffic sites who need less managed service, page views, and customization. 

POWER:  $412/month billed annually or $450/month billed monthly - for businesses with a need for more campaigns and features.  

ENTERPRISE - $900/month billed annually or $1000/month billed monthly - for large companies with high traffic and extensive requirements.

Monetate vs Personyze

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons