All Xtensio Reviews
1-25 of 175 Reviews
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Nicole
Online Media, 2 - 10 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed March 2022
An integral part of my business
Marcelo
Verified reviewer
Marketing and Advertising, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Buyer Persona - All in one
Simple, fast, exact. Amazing experience.
PROSAll of you need about Byuer Persona is on Xtensio. Bio, details, images, demographic date.
CONSI Just use Buyer Persona feature. I cant speack about others.
Vendor Response
Hey Marcelo, We're glad to hear that the persona template has been useful for you! Keep in mind that you can use the editor to build any sort of business document or presentation you need! Cheers, Lauren from Xtensio
Replied March 2019
Douglas
Health, Wellness and Fitness, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
A very capable and competitive way of creating content
I like Xtensio. For generating content quickly and without a lot of fuss, in specific topical areas, this is my go-to tool. The learning curve is fairly shallow, and as I learn new tricks it is easy to go back and make changes. I have found that over time, lots of things start to look the same - there is an Xtensio "look." This isn't a problem for mostly-internal documents, but I also use other tools to create a wider variety of content.
PROSIt is modular - if your content needs align with an existing template, it is quick and easy to create a customized high-quality and informative infographic. Wide range of customization options. Things work pretty much as you'd expect them to. Excellent customer support.
CONSAlthough there are lots of options, the existing set of templates feels constrained - if they serve your specific needs then you are in luck. If not, you can create a template from scratch but without a lot of guidance.
Reason for choosing Xtensio
Good looking, shallower learning curve, a better fit for business process infographics.
Vendor Response
Thank you for the detailed review, Douglas. We appreciate your feedback and are happy to hear Xtensio has saved you time creating high-quality content!
Replied May 2020
Patrick
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2021
Buggie Software and Terrible Customer Service
Found Xtensio on a Sunday evening, looking to create Operational memos for team and our CEO. Software seemed alright though I noticed some weird nuances from the beginning. I also noted that the sign up process was struggling with autofill and simply typing in information. Paid my money, confirmed by Apple Card notification, and the very next day I am unable to log in, reset password, or get any help. I have never received confirmation of purchase from company. I just need to edit the memo I created and I paid money to be able to do that exactly and I cannot do it. Not sure where they are based but if you aren't running tech support by 8 AM EST you're not serious about customer support and service
PROSMade one document, fairly easy to use and intuitive.
CONSNo Refund policy after purchase Glitchy log in and account creation process Non-responsive technical support and customer service Text boxes are no longer accessible once base text is deleted. You have to delete it and create a new one
Reasons for switching to Xtensio
Bad experience
Vendor Response
Hi Patrick, Thank you for your review and I'm sorry for your frustration. As we touched on yesterday when speaking, it seems that you misspelled your email when signing up which accounts for why you weren't able to login and why you didn't receive a receipt. We are located in California and are a small team so we can't always reply back right away or specifically in your time zone, but I do make an effort to reply back as soon as possible and within 24 hours. I do see that we were able to help you out with your account login within 30 minutes of your initial reply so I'm sorry if you were unhappy with that support. Regarding modules, you can always add additional content into an existing module without deleting and adding a new one. Just place your cursor inside the module and start typing! If you have any further questions or concerns, let me know and I'm happy to help. We also offer onboarding calls to help you get started. Best, Lauren
Replied May 2021
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Great Templates and Design for Documentation
It's a great tool that everyone should try.
PROSI liked the templates that i can work with and easily customise them.
CONSSaving the work was an issue for me in the past.
Adam
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Product Sales Sheets
The ease of being able to create branded sales sheets for our various partners is amazing. The digital sales sheet that can be constantly updated without having to send our partners new links and files is a massive win!
CONSThere were a couple of times that the section formatting didn't match from the editable page vs the link to the presentable page. This seemed to correct itself in a short amount of time so it wasn't that big of an impact.
Reason for choosing Xtensio
I had previously utilized Xtensio in my prior startup and loved the solution.
Amel
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2019
Easy to use
Template are really nice to create beautiful presentation and document. It's a good way to help business that don't have graphic designer or cannot pay for one. Since i started using Xtensio there is a lot of new option that have been added like customize the template with the colors of the business by just go on the website and extract them.
CONSThey only cons it's you cannot be two at the tome in the same document or modification are going to be messed up.
Yvon
Verified reviewer
Professional Training & Coaching, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Business Data Management & Coaching Services
The templates offered are highly valuable and enlightening, effectively alleviating the challenges of writer's block by providing comprehensive examples and guidelines for both myself and my students to follow in our specific contexts.
CONSThe complimentary version offers access to 3 templates. It would be advantageous if they could offer approximately 5 free templates for us to evaluate and explore a wider range of desired templates and applications before making a decision to upgrade to the professional version.
Pooja
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great way to be creative
great experience, ease in use
PROStemplates for persona was a great way to incorporate designs into websites
CONSnothing much, I havent come across any such things
Kotchi-ami Aubin
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2024
Up-to-date platform
I have a good experience with this platform. It's help me to improve more my business skills
PROSReal time update platform, flexible access to content, easy to access, update information and found template
CONSExtend some important template in the free trial access
Taylor
Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2024
Xtensio - Critical for UX Designers
My experience has been overall positive, I just wish that everything wasn't so costly
PROSI love that it helps me build beautiful and sleek User Personas.
CONSI don't like that it only lets you create one project on the free version
Babatunde
Insurance, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Product Manager Sanlam Life
Xtensio is very easy to use, I like the readily available features that are there, Also the text editing is something I love most, xtensio makes my job very easy and smooth. It is my go to anytime and anyday.
CONSThe navigation panel could be be worked on more. And also more templates should be added.
Reasons for switching to Xtensio
Xtensio is easier for me to use
Kalle
Marketing and Advertising, 11-50 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2020
Useful for creating customer profiles
Gives a good basis if you need a starting point for your customer profiles. Easy to use. More questionable whether It’s worth an investment or not.
PROSI’ve only really used the custom templates for customer profiles. I’ve found them simple to use and edit. Useful for customer profiles when doing marketing or service design.
CONSI think it seems quite expensive given that with little effort, most of its features can probably be replicated in a more manual way.
Vendor Response
Hey Kalle, Glad to hear the persona template was helpful! That's just one of many different sales, marketing and strategy documents you can create with Xtensio. You can even save your own templates to repurpose. Our business plans in particular are structured for teams as a space where they can collaborate and keep an ongoing content repository for all sorts of business documents, reports and presentations. We hope to see you back in the app for other projects! Best, Xtensio
Replied June 2020
Nicole
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2019
Decent platform, needs to evolve aesthetics
I just replaced it a few weeks ago with realtimeboard but my subscription had to be prepaid for the year. I think it needs to decide whether it’s trying to be a collaboration tool or a website builder because right now it does both mediocre
PROSThe software is simple and easy to use, great business plan features they just added. Has a few great templates
CONSAesthetically it leaves something to be desired for sure.
Vendor Response
Hey Nicole, Thank you for sharing your feedback! We're always in the process of optimizing and refining the app and our positioning so really appreciate your suggestions. Hope you'll stay in touch as we continue to grow! Best, Lauren from Xtensio
Replied February 2019
Geoff
Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2023
Turbo-charges short document production
Needed to rollout three 2-page info sheets for leave behinds on a pitch. Customized quickly with images, branding and graphics so was freed up to finish the concept and have the end result look professional consistent.
PROSIt essentially allows me to get started on a well-designed template that is easy to customize and saves time.
CONSSome customization/re-sizing features are not there yet, for example the charts seem to embed well but can't be re-sized within their
Reasons for switching to Xtensio
I'll try anything that works.
Natasha
Hospital & Health Care, 51-200 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Making life easier for a new supervisor!
Overall this has helped tremendously with my presentations to staff I’ve recommended it to other members of leadership and they feel the same!
PROSThis product is extremely user friendly and that’s what I like most, it even has options that allow you to get more in detail and design to your liking if you are more of a tech savvy individual
CONSThe lack of permafrost template options, currently there are only one per type I.e resume, agenda etc...
Vendor Response
Hey Natasha, Thank you so much for the great review! We're glad Xtensio has been helpful in making presentations for your team. We do have a few examples for each of our templates that you can use as a starting point for your own. Check them out here: https://xtensio.com/examples/ Cheers, Lauren from Xtensio
Replied April 2019
Marie Louise
E-Learning, 51-200 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Xtensio among the best
I used Xtensio to create buyer persona profiles and I was amazed by the functionalities of the templates proposed. I didn't have much to do. Xtensio is very helpful for Marketers. I saw more products that I will need for my swot matrix and more for other projects.
PROSWith Xtensio I was able to save a lot of time while conceiving my buyer persona presentation. I used a template that I customised. The result was just outstanding. Xtensio is easy to use but very professional. The library is very helpful.
CONSMy experience was generally good. As a beginner, I had some little issues while editing text. But I managed to do it after a while.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Investor One Pager with Xtensio
Overall, I loved Xtensio. It was great bang for your buck and we were able to produce a clean, professional, graphically pleasing one pager that we use at my startup when we do Investor reach out.
PROSIt allowed us to build a one pager for free!
CONSThere are certain things - not being able to move images to the correct spot on the page, some rigidity format wise, that are a little bit frustrating to work with.
Vendor Response
Hi there, Thank you for your kind review! It's great to hear that Xtensio helped your team create clean and professional business documents. You can always use Xtensio for free. Our free plan allows you to keep one active folio on your dashboard, access all basic editing features and share your finished folios as live web pages or full-screen digital presentations. For formatting, canvases are a great way to divide your folios into columns and have more control of where you can move modules on the page! Let us know if you have any questions in the app, we're always happy to help. Best, Lauren Haynes
Replied March 2019
Danielle
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2020
One stop shop for all your PM needs
Overall, this is a great product as a Product Manager - I can create Product Canvases, User Personas, Comparative Personas.
PROSXtensio has some great templates and is easy to get started. Navigation is simple once you've used it a few times.
CONSI don't like the notifications/chat pop up - there is always a message for me and it's usually not something I need but I feel obligated to click it because it's displayed right in front of me.
Arman
Gambling & Casinos, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2019
Xtensio
It's a nice software for creating presentations with several templates divided into respective categories. The templates have modern look, there can be added several sections to the templates like social media icons with inserted links, email form and other modules.
CONSThe cons are as follows: the software is not free, which means one cannot download the result in PDF or PNG formats which are only available in upgraded purchased plan mode. The software does not allow to use more than one template in free mode. Thus having a nice templates, the software offers very limited functions for free usage.
Vendor Response
Hey Arman, Thanks for the review! We're glad to hear you've liked Xtensio's templates. Keep in mind that you can always archive a folio to make room for a new one on your free plan. Cheers, Lauren
Replied March 2019
Cheyanne
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
McMurrays odd jobs
Easy to use and very great always love designing
CONSNothing it works amazingly and great designs
Reason for choosing Xtensio
Yes agree
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2019
Its good for one pagers, with some coding knowledge
It is fine for a starter product for creating marketing pieces. It is affordable and does the job for simple projects.
PROSThe clean design and layout options present an institutional image.
CONSIt feels like I am designing a website at times. I am often frustrated by needing to modify the HTML code in order to edit the line spacing and the limited ability to adjust image size.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Excellent Value for price
It gets it done for us. It's been a game changer for our 1-pagers.
PROSXtensio allows my company to look professional in the same ways that other companies do who have full time graphic design teams.
CONSThere are some features I wish were available that aren't.
Reason for choosing Xtensio
Price and templates.
Peter
Verified reviewer
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Great functionality for a low price-point.
Using the lean and business model canvasses in presentations! I haven't found another platform that gives you those specific templates along with a bunch of others.
PROS- Lots of templates - Great options for incorporating into presentations - Really responsive team
CONSThe UI for editing specific canvases is a little clunky at times, but nothing that gets in the way of being productive.
Vendor Response
Hi there, Thanks for the glowing review! It's great to hear that Xtensio has been useful for your projects. Let us know if you need anything as you use the app more! Cheers, Lauren from Xtensio
Replied March 2019
greg
Hospitality, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
exactly what I was looking for
Very happy, gave me the ability to create my business plan/ pitch deck.
PROScustomer service and live chat is excellent and really helpful very user friendly allows you to import your own text/ fonts
CONSThey only thing found is when switching between live to the 'view' option formatting would distort. And then it would do the same once you would open the saved and downloaded file. Very frustrating, just takes a lot of time to fiddle with spacing etc the get it looking perfect.
Vendor Response
Thanks for the great feedback, Greg! We're working on optimizations to the editor to touch on these pain points as we speak so be on the lookout for updates from us.
Replied June 2020