All Prisync Reviews
1-25 of 128 Reviews
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Aviva
Verified reviewer
Wholesale, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
We have used Prisync for 2 years and I can say that this tool is very useful to track our competitor
It’s possible to reach price history You can get daily reports for links you are looking for Excellent customer service Easy to setup and use Track pricing and stock
CONSWe have not found any for the moment, and we already use it for mor more than 2 years.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Very easy to use. Being able to have data every day took us to have better business decisions .
easy to use and being able to have data every day took us to have better business decisions.
PROSVery easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.
CONSThere is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.
Effie
Computer Hardware, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Easy to use but time-consuming to set up
It's an useful tool if we only want to monitor certain websites.
PROSEasy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison
CONSSet-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
we can able to trace more than 1,5Kproducts daily basis which is impossible to make manually
Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more
CONSWe are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Easy, convenience and easy to use for price comparison.
Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.
CONSThe pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.
Denise
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
A pricing tool that works
I am very happy with my experience. The customer service is quick and kind. The tool works and makes the pricing part of my job a lot easier. The freedom with which you can add as many links as you like to your products. It is also a system that works visually so you can see at a glance when you are cheaper or more expensive.
PROSThat I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.
CONSThere are some features I would like to see in the future. Those are more nice to have than anything though.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
A very good price tracking service!
Very easy to use, requires just one time setup and all the rest is updated regulary quit frequnetly so it guaranteed most accurate data Customer service is superb. Fair cost.
CONSDynamic pricing is very useful, but rules must be perfected. It should be possible to choose when schedul the updating of prices. There is no alerts information for broken URL.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Great value for money
We wanted to keep a good overview of market prices in our segment. With Prisync we do exactly that. Their support team is incredible. Very happy customer.
PROSWe have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use.
CONSto change items in bulk is not easy. We require the assistance of the helpdesk which was fine.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Excellent Software For Price Comparison
very happy
PROSEasy of use Support Accuracy Smart Price
CONSIts shows raw data , they can show more infographics
Stéphane
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great software
Easy to configured. Good report everyday to helps us stay on top
CONSThe import feature should be easier to setup.
Paul
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
A great all round price tracking service
I discovered Prisync about 18 months ago and we have been using it to track our competitors ever since. They offer a very simple clear interface that's easy to set up and navigate. They will also automate product input for you and even have an API that links to our own internal database, allowing us to make quick decisions on product margins. A great all round service!
PROSEase of use
CONSMy model numbers are currently muddled in upper and lower case which looks confusing. This was done by error when you did an automated data input for us. You say you cant correct it, which I find hard to believe.
Zelia
Retail
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Easy to learn, share and use.
Better overview of the products and pricing in the company as well as our competitors. Analyzing of data and better use of information for reports.
PROSIts is available on excel thru export of the data and back up all information you have inputted. Work great for analyzing data and giving reports.
CONSWhen it come to receiving the email's daily wish there was a weekly option and to compress all the categories of one person in to one mail.
Thomas
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Prisync - nothing better!
Amazing!
PROSThe setup and ease of use. Support is incredible!
CONSThere is nothing I don't like. I enjoy every part of Prisync.
Alana
Retail, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Very useful tool
I use Prisync to ensure that our pricing is competitive. We sell products online and need to ensure that our prices are not higher. This tool gives me several different ways to look at the data.
CONSThe only issue I have with Prisync is that there are times that the link seems that it doesn't work for particular websites so the competitor pricing doesn't appear in these instances.
Sven
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
a great tool, easy to use, ...
it does it job perfect, and it has the right possibilities to scrape our competitors website, even though the data is sometimes in specific formats. short line with the customer support
CONSextra conditions to define your smart price would be great
Vinai
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
The app is very easy to use and support is very helpful if needed
It makes it easy to track my competitors and also reduce to time taken to note any price changes.
PROSGreat insight into your competition. Tracks price changes and Out of stock The app lets you enter the cost of goods, so it is easy to work out if your products are profitable.
CONSWould love them to provide a calculator for the mark up on your item. As you have the ability to put in cost of goods
Paul
Industrial Automation, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Fantastic product that grows with our business
Great price tracking, easy to use, scales well.
PROSExtremely easy to use, Helpful daily updates deliver the information we need at a glance Filters make it simple to get down into the granular detail by category/brand/competitor Fantastic service, particularly when running large imports and updates Easy to upgrade the plan when you need more tracking
cathy
Music, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Prisync review
very positive
PROSI like the daily ease of use of this product
CONSI would prefer a weekly summary report than a daily report
Reason for choosing Prisync
ease of use, number of products, support
mhaz
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Playing a big part to our business
Good in tracking competitor's price movement. App easy to use, friendly customer service.
CONSManual search and adding competitor's URL.
Robin
Consumer Goods, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Simple solution with great customer service.
Price comparison, stock level information
PROSThe software/service itself is very easy to use and we have had several people working with it without any training at all. Our favorite thing about the service has been the level of customer service we have recieved from from Prisync when there have been questions or issues. Phenomenal!
CONSSomewhat limited in functions sometimes, but new functions being added all the time and they have a really competitive price.
Kurt
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
User friendly product, perfectly designed.
- I love how efficient the product is, more importantly how much it makes our lives much easier. - How easy it is to add new competitors
CONS- That it takes a while before updating the links added. - I would appreciate the option to refresh
Oana
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Prisync is a very easy to use price monitoring tool that does the job it promises to do.
- the fact that is very easy to use, very good user experience - the possibility of batch uploading products - the customer service is impressive, everyone is very helpful
CONS- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account. - the fact that price history is shown just for the previous 30 days
Anthony
Retail, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Prisync Reviews
It is great to have such a readily available business solution for retails companies like us to get informed of the trending pricing for various products and make adequate price adjustment in a timely response.
CONSIt would be great if Prisync could upgrade the solution to automatically update the product list with respective website URL wherever new items/products are uploaded on the running ecommerce website.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Highly Recommend!
Easy to use. Great customer service. Great User Experience. Dashboard and search add to a great user experience.
CONSIt would be easier to use if product compared our the products on our website with the products of websites we entered. A lot of energy in making sure spreadsheets are apples to apples in product comparison.
Michael
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Works good - good functionality and daily emails with price changes is nice.
I use the daily emails with prices changes the most. Makes it easy to see competitors price changes and act when prices drop or other companies have campaigns/products on sale.
CONSOnly con i have is that the page is a tad slow - in our region at least. Page loads slow which should be fixed. but it's doable