Sort of stopped using it for customer service.

I checked out the software on a whim, because I saw that it integrated with something else I used. I felt COMPELLED to use it.

The integrations are great and allow seamless imports from all our solutions.

Best Customer Service I Have Ever Experienced - Also a great product.

BlueCamroo has been a great Partner. When we first started working with [SENSITIVE CONTENT HIDDEN] we were charting new waters in our industry.

Also, make sure it handles contacts the way you want it to. We wasted a very long time setting up a competing system only to find out that it did not group contacts by company the way we expected.

I love that I can have emails directly in the program so the details are attached to the client (and that I can forward them there from other inboxes). This can't be beat for a free version.

The screen layouts are well organized and clean, the interface is intuitive and ease of configuration.

Fairly priced, highly recommended CRM for E-commerce.

For the areas that we have started to use, ease of use is a major plus and once you know where each element is - daily use of the platform is smooth.

At first, it was difficult to manage and navigate. The platform has grown significantly since we began using it.

The support team responds very quickly via a built-in ticket system and answer any queries / resolve any issues with little to no delay.

They provided great guidance on how to exceed our customer's expectations as well as include functionality and interface what would scale.

I love that its free and it is very smart to get people to sign up.

Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.

The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.

The free version is actually useful, especially for a new business. I will pay for additional features eventually, but for now, the free version does what I need to do.

BlueCamroo has been able to accommodate all our requirements and allow us to save money overall. At least once every day or two someone on the team comments on how great BlueCamroo is.

There are a couple of rough edges in the user interface. In several areas, the screen doesn't refresh as it should (I suspect that's a bug that will be fixed at some point).

It is super useful, the recording feature is one of the most useful of the software. It gives you absolute control over your privacy and lets you choose when and what others can see.

Great community, easy integration with Outlook, good call quality.

This software is also more affordable to very affordable to everyone and has very simple features that can be understood and loved by many people.

Ease of use and variety of integration hooks into other operating systems. Customers don't always have the same systems.

The user ability is really great. The software developers have clearly spent a great amount of time taking users into account.

Low cost which is great for a small business with multiple remote workers. Ability to lock the meeting is very useful.

There were glitches and sometimes technical issues in prior versions of this software that were annoying.

I love the tool when it's working. It provides all of the meeting features, resolves bandwidth concerns and builds an ability to build community for those who are not behind any significant firewalls.

Overall I am happy with the ease of use of this product. GoToMeeting offers a very user friendly experience for an affordable price.

Excellent connectivity and reliability. Customer support is the best.

The integration was seamless. If anything, when bandwidth is low it does not work as well.

From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal.

GoToMeeting is a powerful and a complete software that makes communication easier and effective. It has a a very nice video and audio quality.

We sometimes have difficulties with establishing the connection from our client side. If your time is limited and it takes 10 minutes to get everyone connected you have lost valuable time.

Sometimes in the group call when using the group chat it is very annoying to open chat box over and over again as after sometime it collapse automatically.

Nice interface, nice sharing features. I like that we can zoom in and out on the document share feature.

And guess what they support voice command as well so for me is thumbs up. 3rd party integrated platforms such as 360, salesforce, and more.

The thing I liked most about the GoToMeeting software is that it's easy to access from anywhere, whether it's your phone or laptop. And that it's super user friendly as well.

Its User interface and its user experience is just outstanding. The quality and the facilities have made it much more useful than any other application used for video conferencing.

Very Easy to navigate and works in a browser without having to have invited parties download the application.

Horrible... run, just run, customer service is horrible. I talked to 2 managers who were supposed to fix this issue but never did.

Gotomeeting paid version has a lot of features and performs pretty flawlessly. I love the integration tools with Outlook and Chrome that makes setting up a meeting easy.

The software seems to be very stable and popular, and has good screen sharing capabilities as well as recording.

I feel this is a little more user friendly than Zoom as well.

It has all the basic functionality of virtual meetings, like video and audio, as well as chat. Screen-sharing worked well.

Its fine to use on a day to day basis if you're not needing much done. Otherwise, there are better tools with a similar price point available.

A great software that is secure and easy to use. Helps me schedule meetings, and join webinars that have a large audience.

US Dollar

The Business Software that combines many essential business services in a single, easily-adoptable and affordable solution.

BlueCamroo is a cloud-based business management platform that provides features such as lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing, social media monitoring, and email marketing. The features are supported by a configurable workflow engine that helps users automate end-to-end business processes. The integrated solution is a fit for small or mid-sized knowledge or service businesses.


BlueCamroo captures and nurtures leads from websites, lists, email, and social networks. Project Management and collaboration help in project delivery, allowing users to share calendars, timesheets, documents, notes and contacts within the system. Email integration saves time and helps keep information centralized in the system. BlueCamroo’s analytic dashboards track sales metrics and allow users to create own reports.


BlueCamroo integrates with third-party applications such as Google Apps for Business, Box, HubSpot, Xero, QuickBooks and online payment gateways. Pricing is per user per month. Support is provided via online ticket system.



LongDescription

Commenting/Notes

Support Ticket Management

Milestone Tracking

Cataloging/Categorization

Project Workflow

Employee Management

Forecasting

Electronic Payments

Internal Chat Integration

Idea Management

Project Templates

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Progress Tracking

Customer Service Analytics

Sales Pipeline Management

Task Scheduling

Financial Management

SSL Security

Calendar/Reminder System

Invoice Management

Portfolio Management

Project Planning/Scheduling

Project Management

Gantt/Timeline View

Projections

Knowledge Management

Pipeline Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Scheduling

Data Import/Export

Risk Management

Customer Support

Testing/QA Management

Email Templates

Self Service Portal

Contact Management

XML/RSS

Opportunity Management

Configurable Workflow

Project Time Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Sales Reports

Dashboard Creation

Routing

Territory Management

Vendor Management

Training Management

Issue Management

Marketing Automation

Support Ticket Tracking

Role-Based Permissions

Client Portal

Request Escalation

Social Media Integration

Workflow Management

Email Management

Website Integration

Percent-Complete Tracking

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Reminders

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Calendar Sync

Billing & Invoicing

Accounting Integration

To-Do List

Budget Management

Reporting/Analytics

Recurring Tasks

Contact Database

Prioritization

Customizable Forms

Client Management

Quotes/Estimates

Point of Sale (POS)

Purchasing & Receiving

Task Progress Tracking

Third Party Integrations

Appointment Scheduling

Task Management

BlueCamroo's pricing is built upon a User-Role methodology where users can be assigned multiple roles, allowing them to mix-and-match roles to only pay for what your business (and each individual user) needs.

Pricing can be either Billed Monthly or Billed Annually (with a discount)

The following pricing is USD/User/Month, billed monthly:

CRM - $6
Sales - $25
Projects - $25
Support - $10
Complete - $49

Visit BlueCamroo Pricing  to learn more. https://www.bluecamroo.com/bluecamroo-plans-pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

BlueCamroo

In Person

Live Online

Documentation

Videos

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

Online Voice Transmission

Surveys & Feedback

Softphone

Meeting Management

Real Time Screen Sharing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Access Controls/Permissions

Screen Capture

Session Recording

Activity/News Feed

Video Chat

Interactive Whiteboard

Employee Directory

Active Directory Integration

Real Time Editing

Voice Mail

Attendance Tracking

Communication Management

Brainstorming

Call Recording

Screen Recording

Agenda Management

On-Demand Recording

Targeted/Locked Screen Sharing

Presentation Streaming

Private Chat

Call Routing

Action Item Tracking

Recording

Version Control

Audio/Video Conferencing

Audio Calls

Content Management

Notes Management

HD Audio/Video

Professional: $14/organizer/month, billed annually (150 participants)

Business: $19/organizer/month, billed annually (250 participants)

Enterprise: Contact LogMeIn for custom packages that fit your company's needs. (up to 3,000 participants)

BlueCamroo vs GoTo Meeting

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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