All Veriato Workforce Behavior Analytics Reviews
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Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Simple and easy touse
Simple to use for our employees, easy to gain reports
CONSnot flexible, but perfect for what we need it for.
Karen
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Very useful product that saved our small business money in the long run
We are a small business and we used Workplace Monitor to view the activity of one employee who was suspected of spending a lot of non work related time on the internet while complaining that she was overloaded with work and could not keep up. This software helped us get to the truth which saved us from hiring unnecessary extra staff which would have been a financial hardship for us. It also saved us from paying overtime to an employee for "working through lunch" who was actually sitting at her desk during lunch playing computer games and shopping on Amazon. We do not have a rigid environment and don't prohibit employees from using the internet for personal use, as we realize that is unavoidable in today's world. But sometimes it becomes necessary to determine whether an employee is abusing the privilege and costing the company. It's great to have a solution like Veriato for those times so that we can get concrete evidence rather than accusing someone without 100% certainty.
PROSThe software wasn't picked up by the virus protection software, and we were able to monitor the activity from a separate computer rather than having to go to the computer being monitored to view the activity. There was a report that gave the total amount of internet usage per day and broke it down by the total time on each website which made it quick and easy to get an accurate assessment of the time being spent on non work related internet usage. When the computer being monitored was broken, customer service was helpful and assisted us in moving our license to a new computer.
CONSI believe we were only able to monitor activity on one browser (Internet Explorer?), which worked fine in our case, but could be an issue if an employee uses multiple browsers.
Alexander
Consumer Goods, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2019
Great features, painful to use
The features presented by Veriato are great but some work and some don't at random. Be ready to go through a painful process. I loved the idea of installing clients over network for after hours but found that a large percentage fail or worse, completely mess the OS on the machines. I had this happen on the laptop of a Director for the company... not the greatest of times. Now I'm afraid to install the clients on machines. Another issue is licensing, you cannot change a computer name without having to re-install the client, this uses yet another license. You cannot reclaim licenses yourself, you actually have to call in their support and given them the specific names for the licenses you want to reclaim, Painful. If they worked these and more issues, the premise of the software is great. I hope that they work out all these issues out to have a product that lives to its full potential. I do want to point out that I use On-premise instead of their online offering, maybe their cloud service has less issues.
PROSIt is loaded with a lot of features , On-Premise solves my concern with data security.
CONSIt is painful to use, have to dig through tons of reports to get what you need. GUI not user-friendly and not intuitive at all. Installing on clients over network is a hit or miss and pretty much requires you to cross your fingers.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great software in a corporate environement
I am extremely happy with this product and the data that it provides, and I would recommend this to anyone in a corporate environment.
PROSThis software eliminates any question as to what the employee is doing on his/her computer. Since it records the screens, chats, emails, keystrokes typed, websites visited, and network traffic, it's a manager's dream. It even records locally on the hard drive while the devices are off the network. We have uncovered a wide variety of policy violations and crimes by utilizing this software, and the validity of the reports has never been questioned.
CONSThe data files take up quite a bit of space over time and database maintenance is a bit difficult until you get the hang of it. I run about 20 investigations at a time, so getting rid of old data files is critical on smaller servers. Remote and covert installation can be difficult at times, but once it's running, you don't have to do anything except review the results.
Russell
Primary/Secondary Education, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
More than I expected
Monitoring and securing our Districts network
PROSWhen we got Veriato 360, we were mostly looking to post incident reporting when people misuse our computers or network. It does that, really well. I was surprised, and find more useful, all the other things it does. It summarizes all things going on in your network in an easy to read and understand way. We use it all the time when we plan our budget. It tells us what programs and websites people use and how much they use them. It really can put in perspective what you should be spending your money on or improving.
CONSIt does not run on enough platforms. They really need an agent of some kind for iphones/android/chrome books.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2018
Veriato is OK but its like a game of cat and mouse
V360 V9 is a nice improvement over V8 but the management console in V9 crashes too often, and is rather finnacky, and lacks advanced options - however overall it is easier to use - especially since they switched to port 443. Support is good if you can get a hold of them - they can be slow to call or email back.
PROSIt is rather transparent to the users unless they are really trying to find it. Screenshots are nice, and the amount of data points veriato claims they can monitor is impressive.
CONSMany of the data types were not accurately recorded. For example, with google chrome always updating, the recorders from V360 cannot reliable capture all of the web events. The installation includes SQL Server Express, which is limited to 9.6 GB - requiring the users to provide their own MSSQL Server license to store more data without having to export old data first. There should be an option to use other databases.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2018
IT Director
Being a legal environment we need to have full PCI compliance for our various clients. Cariat0 360 allows us to check the box for this need
PROSIt does capture what need to satisfy our compliance needs
CONSHard to setup and get configured. Requires a lot of maintenance to maintain.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Great for Security and establishing Trends
Great at establishing Trends with Employees
PROSPowerful and easy to install. It takes sometime to get up to speed on all of the functions of the software
CONSUpdates can be technical and time consuming
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2018
Every day Veriato
Overall it is a good product, relatively easy to use compared to other products we have had. It is mostly reliable except it seems when an update has been waiting to be done that the software fails to record anything. Seems to have improved recently.
PROSThis software is very, very, very thorough. Maybe it captures even a little too much data. Good for checking up on emails communicated to people outside of our network and good for seeing what sites an individual visits and how frequently.
CONSThis software makes it difficult to use a particular file to store passwords in, as it sees those items too! Many times the product has not recorded any data because it was waiting for an update to be done.
Bob
Information Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Able to monitor all employee activities, review actions performed and perform audits.
We were concerned about activities of users possibly steeling company documents or deleting things without approval. Now we can see and most importantly prove if an employee downloads files to a flash drive, copies large amounts of data at one time and see exactly what was done.
PROSOne centrally monitored place to view all actives either on an individual or get reports on general activities of all employees.
CONSSetup takes some time to tweek things right, but once configured its very reliable.
Drew
Information Technology and Services, 11-50 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2020
Review of the Vision trial
It's a bumpy road to a nice vista at the end. Plan for an extended deployment window. I'm happy with the software and appreciate what it does but it wasn't painless.
PROSI liked the easily viewable console, I really appreciated 2FA on the website, screen recording seemed to work properly
CONSLet's start with support. Support is abysmal currently. Maybe it was due to Covid-19 but the turn around to get a response was terrible. Ultimately I was able to get a hold of somebody higher up and his immediate attention and resolution of problems is the only reason support didn't get a 1 star. I submitted a question about Chrome and was asked what browser I was using. All that said, once it's online it seems to be running smoothly so far.
Reason for choosing Veriato Workforce Behavior Analytics
Pricing, rapid response from the sales rep.
sergey
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2019
Review of software: Nice functionality but poos quality
Recording and the screen recorder. Easy to Use.
CONSConstant blue screens and crashes. This happens on a regular basis. The problem is you are not a partner of Microsoft or any of the anti-virus companies. The solution resembles a bolt on system, and is great when it works but continues to experience a lot of issues. The software does not keep up with updates of operating systems and anti-virus's and is re-active when there are problems and not pro-active.
James
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Features and functionality that you didn't even know you wanted!
Overall Veriato Recon has offered us more capability than we even knew existed at the outset of the project. It fulfills our requirement of keeping confidential data secure.
PROSThe thing I like most about Veriato is the comprehensive features included. When reviewing a software for remotely monitoring our users, we had in mind that we only wanted to have a record of files that they were accessing or copying. In our first demo of Veriato, we were surprised to see the "DVR-like" functionality of being to watch a user's activity every step of the way from opening a share, copying a file, sending messages, attaching that file, etc. The fact that it records all of these screenshots and keeps such a small footprint is great.
CONSThe initial installation and setup was a bit of a challenge. We needed our Veriato server to be accessible publicly for external clients and also had to take some extra time to make sure our Antivirus did not interfere with the client software.
Todd
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2019
Getting Better All the Time...
I haven't used this software since version 8.5. Wow!! Lot's of improvements and it sounds like many more are in the pipeline to be delivered shortly. Things are laid out better (more logical) and the machine name licensing issue is finally being addressed. Pushing out to clients is vastly improved as well. The documentation is much better and the inclusion of help links throughout the product is much appreciated. Keep up the good work!!
CONSThe machine name licensing issue... but I understand that is being re-worked so I okay with it since I know it is being addressed.
Steve
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Quality Product that does exactly what is advertised
An ability to easily and unobtrusively monitor the actions of employees. Also, an easier means to block sites that we do not want frequented by our employees.
PROSOnce setup it is easy for HR to review the items they want without assistance. Program does not affect the performance of the clients being monitored. Technical support is fantastic when an issue does arise.
CONSGetting clients configured the first time for the program can be frustrating. Getting Veriato 360 to work with AVG can be difficult. Difficulty pushing updates to computers not directly tied to domain; therefore, not always advantageous to have the latest updates.
Larson
Consumer Goods, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
4 years and counting.
I have owned it for About four years now. Although there are some frustrations in regards to updates and frequent recorder versions. I would continue to on the software and do.
PROSIt captures everything. It’s not super fancy in Regards to the future but it’s functional and clean. The software has a lot of possibility depending on the users you need to record.
CONSThe installation can be difficult on the client side due to antivirus and and the complexity of the software. The recorders also need frequent updating which requires a reboot of the workstations.
Drew
Computer & Network Security, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
RansomSafe an excellent addition to anti malware strategy
RansomSafe installs in less than 1 hour per server. It is easily configured, and does not require a reboot to install. It is highly effective at mitigating Malware attacks. We have had to intervene in 3 such attacks, and they all were limited to a single user and restoration took 15 minutes or less, after the malware was contained.
PROSBackups of affected files, and the ability to offer it as a service to our clients
CONSThe software delivery process. Having to train end-users to avoid the honey-pot files.
Ayham
Transportation/Trucking/Railroad, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2018
Good but lacking in some aspects
It’s great to use when a user does not want to share some info or train other users when they are let go. Looking back at their activity makes it easier for us to create procedures on how the job is properly done.
PROSThe summary feature is fantastic for an overview of the user activities and then zooming down at a user makes finding the needed info a breeze.
CONSThe subscription model was added after we purchased a licensed version. It created a lot of frustration in our IT department.
Katie
Hospital & Health Care, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed January 2019
Veriato360
Software issues with our EMR. Being able to see where staff is making their errors and focus training on those areas. And of course, monitoring security and safety of my business, including monitoring for sharing of proprietary info and embezzlement.
PROSAbility to monitor by business activities closely. Also is excellent when trying to recreate software errors and share them with the developer. Having the ability to show the customer support rep for a software we are having problems with the error as it occurred, step by step, is invaluable and saves times trying to recreate the error.
CONSDelay in be able to view. I sometimes have to wait an hour to see what was done on a workstation. A more "real-time" experience would be helpful.
Chandler
Information Technology and Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2017
Trouble uninstalling, many issues reinstalling and pushing recorders to clients. Steve made it easy.
Steve V. was a good tech, explained things thoroughly and carefully. I appreciate his help. I have not seen any benefit.
PROSPersonally I do not enjoy this software. The boss however loves it. I'd imagine the features are pretty useful for auditing and productivity. Cool that it can be pushed and controlled from main server, when that actually works.
CONSIts pretty much a keylogger + spyware. The viewer doesnt seem to work over the network although everything is connected in workgroup, hence the issues. The clients stop checking in randomly. Setting up AV exceptions with RMM is surprisingly difficult. I am unsure of the necessity of a program like this for a small company. The installation fee is sort of a bummer, as in its lame that you have to pay for someone to fix the software. Some of the tech's I spoke too (not Steve V. he was wonderful) were not very helpful.
Ben
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2017
Great basic concept that could use a bit more customization.
Ease of use (installation & file recovery) Overall concept Support has been very prompt (even if they don't have an immediate solution)
CONSLack of configuration options regarding last-depth honeypots Feels like it should have gone through some additional use-case testing
Eric
Insurance, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Veriato Recon
Installing Veriato and the agent is straight forward and easy. Being able to capture the user activity on an endpoint during an investigation is vital for an company. Support is easy to get ahold of and is always helpful.
CONSNo cons with the latest version as most issues have been fixed
Nathan
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2019
Excellent solution for employee monitoring
Application is extremely easy to set up and use. We were up and running in a very short amount of time when compared to other solutions that were evaluated.
CONSWe really didn't find any major issues with the application.
Stephen
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Employee Monitoring
Monitoring helped us review employee performance, and activity issues.
PROSPerfect for checking up on any and all activity on a computer system.
CONSLots of options makes it a little difficult to understand what best for my needs.
Leon
Information Technology and Services, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Tells you everything you need to know.
The reporting is very descriptive. Used the software many situations.
CONSSometimes the initial server setup is a little overwhelming. Having to setup the virus scan exclusions can be daunting, but that isn't the software's fault.