All ADP Workforce Now On the Go Reviews

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User Profile

Gerrol

Verified reviewer

Logistics and Supply Chain, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

All in one system!

PROS

I like that you can have everything here. Payroll stubs, internal job applications, knowledge base, individual development plan and can be accessed anywhere you are with a downloadable app.

CONS

Honetly, I dont see any other thing that has to be improved here because they tailor fit your needs as a company. Great job!

Victoria

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2023

Horrible Implementation Process

Horrible experience at the implementation stage, can't imagine how bad it will be when having to deal with the customer support team. I was very impressed with the functionalities offered by Workforce Now software and WFN OTG has nothing not even the minimal functionalities that QuickBooks would offer.

PROS

Ease of use and friendly user interface. Nothing much to say for pros as it has been a horrible experince and the worst software and the team I have come across.

CONS

Implementation Specialist was very incompetent, lack of knowledge about payroll, not familiar with the software functionalities, taking too long to solve one simple payroll issue, very unprofessional. Even though the cost was higher than the other software's, I had more experince using ADP WFN product and thought that WFN OTG will be the same, which it is not. Doesn't even provide simple functionalities to separate Stat holiday pay from Regular pay.

Reason for choosing ADP Workforce Now On the Go

ADP software looked more user friendly and easy to access

Reasons for switching to ADP Workforce Now On the Go

To get a more robust system and to process payroll online with more functionalities.

Karly

E-Learning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Employee Time Tracking

PROS

It is so easy for me to track employees different requests from time off, personal, vacation, or sick. I love looking at the request off logs so I can see it all on one screen. I also get notifications so I know to log in and check for a time off request. I always utilize putting in a black out calendar, or days that employees cannot request off.

CONS

You have to change your password every couple of months.

User Profile

Tracey

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed October 2023

Buggy software

PROS

The software doesn’t always work and you have to log in and back out

CONS

Functional and serves its purpose but minimal expectations

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Most Useful

PROS

I like the fact that if you move to another employer, and the next employer uses ADP, you still have access to electronic docs from the previous

CONS

I did not have any dislikes about ADP Workforce Now On the Go.

User Profile

Ayush

Verified reviewer

Staffing and Recruiting, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Make Life Quicker And Easier

The fact that everything can be done online and that HR contact is optional. Planning my events is made simpler by being able to quickly see how many hours were taken for PTO, sick leave, and work.

PROS

I adore having instant access to my clock and the ability to take time off. You can review your timesheet, PTO/sick time, and any company vacation. It is quite simple to use and doesn't appear antiquated.

CONS

I have found that utilizing a laptop is generally preferable to using a mobile device. Its occasional lag bothers me. Not every content loads as quickly as it should.

Meghann

Retail, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Payroll Made Easy

Overall, I'm very happy with ADP and hope to use them in the future when my business grows to that point.

PROS

I love ADP Workforce On the Go as a employee. It makes it easy to get my W2s from jobs I may no longer be at. It makes viewing paystubs easy and punches so I can help my employer ensure accuracy. As a business owner, when I get to hire employees, I hope to us ADP Workforce ON the Go as an employer. If it's streamlined on the employee side, I'm sure the employer side is just as fantastic and user friendly.

CONS

One change, I'd like to see in the future would be a way for employees to submit a change of information: address, phone number, name, etc and where they could upload proof of such a change. That would make changes easier for both parties. As a woman who's been married and divorced twice, change of information can be a difficult process for all.

John

Consumer Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

Easy to use software for H/R reources

We use ADP for H/R resources, links, E-time attendance, etc. Having this available "on the go" is necessary and very convenient. The software is also very easy to navigate.

PROS

This software is very easy to navigate whether in the office or on the road.

CONS

The search feature isn't the most intuitive and could be improved, but hard to find cons with this softwaare

Marlee

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Payroll is so much better!

I love the access staff have on the go when life doesn’t give you time to clock in.

PROS

Staff can download this on their mobile device and look at the PTO Balance and have access to our company values etc

CONS

This updates unfortunately a lot, which limits the staff to clock in on time

Melissa

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

User friendly

PROS

I like the fact that employees can easily submit time off requests that symc directly to their timecard.

CONS

There is a lack of syncing at times, pulling reports aren't very clear or detailed. Need more of a custom report.

Jocelyn

Insurance, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great All-in-one software

Super easy to use, such as timecard entry.

PROS

The ease and functionality of this. It is basically fool-proof.

CONS

I feel there are other softwares that have a lot more updates, such as texting/chat features for applicants.

Reason for choosing ADP Workforce Now On the Go

Most commonly used in this area.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

ADP and the advantage for your Employees and HR

PROS

The fact that you can access all your employment information in one place.

CONS

You can view all your pay statements at one but you can't print them as a group.

Jessica

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2023

Good Payroll & HR application for experienced professional

The payroll module is pretty good. Very detailed reports and analytics.

PROS

It offers a large variety of services and customizable tools. It functions well, fast and is reliable.

CONS

There are some aspects that are too "finicky" and things don't always get found in the place you'd initally look for it.

User Profile

Katelyn

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

Love ADP as an empolyee

Every company I have worked for has used ADP and there is a reason for that, it is best in class and really is helpful.

PROS

I love how easy it has been to get information about my pay, statements, and tax forms. Instead of having to search through emails or hunt down my HR team, I can login and get everything I need quickly with a nice breakdown of where my money is going.

CONS

I can't say there is anything I dislike about the software as it really is easy to fix any problems that arise by either working with their support or changing things yourself in the system.

Liana

Consumer Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The only software I'll ever use

PROS

This software is by far the easiest for my employees to use. They understand and are capable of doing many things using this.

CONS

There isn't a thing I would change In this software

Melissa

Education Management, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

The best HRIS software!

PROS

I love that I have the option to access all of my details on my phone.

CONS

I honestly don't think there is anything I dislike about this software.

Tracy

Warehousing, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Adp

I love it and would recommend it to family and friends .

PROS

I love how you can check your check stubs and w2’s

CONS

It’s nothing I do not like about this software

Dwana

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

ADP Workforce Now on the Go experience

It helps to keep up with my hours for the week, and it gives me the opportunity to leave the reason why I am requesting time off, and why I have a missed pouch on my timesheet for the week. ADP Workforce Now on the Go is the only program I have ever used on the job that was easy and convenient to use.

PROS

I was able to clock in and out easily, and I could see my hours worked for the week and my PTO time used. Everything was easy to access.

CONS

I had no complaints about it at all because it has taken care of my needs.

User Profile

Jared

Verified reviewer

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2023

Adp workforce otg review

I had a very bad overall experienc. Mainly due to customer service.

PROS

The adp app is how I was conducting all my finances for a while

CONS

There aren't the right kind of features that I was looking for and customer service was horrible.

Eva

Public Relations and Communications, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

ADP logociel simple et pratique pour les congés payés

Utilisation simple pour poser des congés payés, les RH sont prévenus grâce au logiciel et le logiciel calcul tout seul le cumul de ce que nous reste. Pratique et efficace.

PROS

Simple et efficace pour poser des congés payés et savoir notre cumule actuel ou en cours.

CONS

Rien à dire sur le logiciel à ce sujet.

Cindy

Retail, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Easy to use software

PROS

It gives employees ownership of their work experience

CONS

User experience could be a little better

Showing 1 - 21 of 21 Reviews