We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!

When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.

I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.

Overall, Basecamp is a solid product that I use almost daily to manage projects. I haven't had any major issues with the software but would like to be able to easily reference tips and tricks to improve my workflow.

The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.

The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems. On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task. As a project manager, this is a very useful way of seeing where everything currently "is at"

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!) Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

With Basecamp we have been able to achieve an appointment scheduling system for the betterment our service delivery to our clients

Basecamp is a hit but not a miss. It is simplified, tailored and integrated into an organized easy to use platform. It's comprehensivity stands out for me that it has a range of functionalities that perfectly suit my task management needs. It's straightforward and unified dashboard allow me to keep track of all my clients appointments. Since it is a default communication platform in the salon we use it as a centralized place where we can share new hairstyles and brainstorm on how to achieve each one of it soo it allows for sharing of any file of any format especially pictures which is the most common in our setup. Getting every appointment on calendar helps with scheduling the appointment to make sure there are no double salon appointments on the same time or day

Honestly I love every bit of Basecamp and have nothing against it