I cannot express enough how easy Powerpay has made it to complete annual reports and complete payroll on time. New employees has no trouble on-boarding and getting setup. After struggling with APD for 2 years we're happy to announce PowerPay has been perfect for our small business.

Annual reporting for taxes need to be filtered.

I have been using Ceridian software (powerpay) for many years now and I really like the ease of use with it. It is easy to set up new employees and it is easy to get payrolls processed. If I need to make any changes, I have no problems doing that either. The reports are excellent (other than my comments below) and I particular like the year-end reports which are quite easy to read and have the information necessary.

The new version of Powerpay is a bit more cumbersome in terms of scrolling down to the bottom of the screen to get to the next page. It takes me longer to get through the pages. I also wish that there was better reporting - for instance I can't pull up a list of employees who have been terminated and I cannot pull up their Records of Employment without knowing exactly when they left and then finding the report in the Payroll reports section.

Overall the customer service is the saving grace. Most interactions with customer service over the phone has been amazing and detailed. There were one or two experiences (over a year ago) which weren't as nice but I received follow up calls afterwards.

The Rapid Entry page is quite useful and easy to use.

I don't like that we have to be in an active pay period/run in order to access general information. Sometimes I just need to check something but I have to open a new pay period/run in order to do so. I'd love to be able to customize the experience more.

The conversion from INSYNC to Powerpay was smooth and the system is easy to use. It is not very code driven compared to INSYNC.

The powerpay system departs from using codes all the time coming from INSYNC. The user interface is very friendly and easy to use.

Reporting is not as extensive and cannot be used as a replacement for a proper HRIS. Thus I use Dayforce for most basic reports and powerpay just for Payroll reports.

reliable and straightforward.

Employee self-service is really user friendly and much easier to administer than ADPs team pay

I would like the ability to run more reports and also would appreciate the ability to export the reports to excel. Would appreciate the ability to make changes with an effective date, for example, make effective on the next pay period rather than having to accumulate those changes in a separate system for later.

The software is user friendly than what I used before. It has also saved a lot of my time on a biweekly basis to process payroll.

I would like more analytics in the software like creating various reports based on employee information.

I have not encountered any issues with Ceridian in the last 9 years.

I have used it for years. I have recommended it to many of my bookkeeping clients. I find it user friendly, convenient to access older info and easy to speak to customer service.

There is nothing I dislike about this product.

Time saving is one of the best benefit also recording of the transaction is very easy.

I like all the features, from inputting the data to the final result, it is very easy and user friendly.

I don't want to say it as con, but every company comes with its unique payroll features , so it does take time to integrate, but finally powerpay is integrated with the company's system.

It's been an excellent experience.

The best part of Ceridian - other than the ease of use - is the customer service. Especially in the early days of using Ceridian, every time I had questions the customer service team was patient and very knowledgeable. In this day and age when good service is hard to find from even the largest company I appreciate knowing that any issue I have will be dealt with painlessly and quickly.

No cons. It works as needed. I've not had any issues with the software.

We have been using this payroll software in our organization. As the name implies, the software is great in all the processing of payroll-related staff. It is solving all of the problems regarding the administration of payroll very efficiently and simultaneously it also provides the process a little more streamlined as well as simplified. Altogether, I just love this software and it is one of the best payroll software out there.

Powerpay has a very intuitive interface which as a result makes it very easy to use and operate for the users that also makes the training process easy and fast. This tool is also very cost-effective for our business due to which there is no such financial burden on our organization due to software. I am highly satisfied with their customer service that is extremely helpful but it is needed very rarely as the product is efficient enough. It has made the lives of users easy by customizing all the payroll needs be it commissions or be its deductions. This software has a very simple payroll process that requires minimal to zero manual work that even includes some payroll runs.

Whenever I wanted to make some changes in the product I couldn’t independently do it and it always needed some support from the product. I just wish that the reports in the software were slightly more vigorous because these are not really useful for the business.

Source deductions are remitted to Canada Revenue Agency for you and T4's are produced within the system. Easy to file ROEs within in the payroll section. Reduces payroll processing time.

Easy to use software, integrates easily with payroll processes easily, customer support is one of a kind. They will walk you through any payroll questions.

None. I will never change payroll software.

Powerpay makes payroll and HR management a breeze. It takes care of remittances, filing, government and CRA requirements, T4, ROE etc etc. Without Ceridian we would need additional staff to take care of payroll. Ceridian is a fantastic product that I highly recommend.

I like how Powerpay can do everything I want - track salaries and benefits, process payroll, provide reports, provide ROE and T4 etc. It's a user-friendly product that makes payroll easy to administer. I also really appreciate their phone support - it's very quick and easy to call in, wait times are short and Ceridian phone staff always answer my questions. Powerpay makes my life easier, a very effective product that I have recommended to others and one that I will continue using in the future. They also offer a good variety of training and support classes.

It can be daunting to learn the product. There are a lot of menus and I feel they could be consolidated and better organized. Once you learn where everything is, it's easy to use the product.

Powerpay reps seem to have less information regarding Quebec payroll taxes & requirements That has been frustrating

Easy to use Allows to ensure payroll remittances to Quebec & Feds are done accurately & on a timely basis Streamlines year end processes thereby allowing labour savings - i.e hours spent setting up T4S releve 1s

self service portal - we get charged for portals that are not used by inactive employees/contractors the onboarding process with the transfer of old information to the new platform was onerous & customer support was not that knowledgeable Fees are high,in general

Payroll now takes less time and is much easier to do. Staff like that they can go online and pick up their own paystubs. I know that if I have any questions, Ceridian staff will help me and will give me pointers as to what to do should I experience the same issue another time. They are very service-oriented and in today's world, good service is a rare commodity. Ceridian also offers a number of webinars that have been extremely beneficial.

We switched from another payroll company a year ago and have been extremely happy with Powerpay. I have control over inputting the payroll information and there are several built-in checks to make sure that no mistakes have been made. When in doubt, I know that I can call Ceridian to find out what to do. Everyone I have spoken with has been very knowledgeable and helpful. The payroll reports are clear and easy to read and use. From beginning to end, Ceridian's Powerpay takes the stress out of payroll.

The onboarding process did have a few, very minor issues but we were able to resolve those very quickly and easily.

integrated ROE production payroll preview

Reports not always easy access or set up

It's easy to use software. Most of all, using this software comes with excellent customer services - always available to talk to someone with very little wait-time. Customer service agents are well educated and informed of current changes with payroll.

This software is user friendly and well mapped out hence easy to navigate the site. Any updates including the Government updates are available hence I can always make sure that I am dealing with the most up-to-date information. This software comes with an excellent customer service, available on the phone during the office hours. I have not yet had a 'hung' calls nor getting an agent who could not guide me.

There are very little to none negative opinions on this software. I have not had any negative experiences with this software as of now.

Powerpay was our first payroll system and makes the payroll process straightforward and easy.

The system takes some getting used to and is not the most intuitive. For a small organization like ourselves a system like Wagepoint might be easier to use and have the same features.

I find that anytime I have question or require assistance, I am able to call and talk to a customer service advisor in a timely manner. All customer service advisors that I have spoken to have all been very helpful and knowledgable and provided excellent guidance and advise.

I like the fact that employees can obtain their paystubs and T4's online. I find that once an individual has used it often enough it is user friendly.

I don't like the fact that I do not have access to the employees' paystubs unless I go into the system as the user. It would be nice to be able to pull an employee's paystub to review if the need arises. I also think it would be good to be able to make changes to the employee's profile (ie address change) without having to open a payrun to do so.

The time it takes to calculate the deductions and write each person's cheques is solved with this software. Since this task is done by volunteers who may or may not have any accounting/payroll skills, this software makes all those decisions for us. I don't have to keep Excel spreadsheets to keep track of our running costs.

I like that I don't have to keep up to date on the latest tables. Ceridian is always up to date on that. I like that I don't have to remit the deductions. Ceridian does that. Once the employee is set up, it is very easy to pay them or to edit if need be. I really like the direct deposit feature rather than cheques because our staff are seasonal students who seem to lose cheques more frequently.

There really isn't anything I can say negative. We don't use many of the features available such as employee portals or human resources management because of the nature of our staffing dynamics. I don't like that I can't run two different payrolls - one monthly for our salary, and one weekly for our counsellor staff - using only 1 payroll fee. I would have to pay the basic fee for each.

Excellent customer support team

Very user friendly, and customizable. Great customer support.

That you have to open a new payroll if you want to see and edit the employee profile

Powerpay let's me process my payroll quickly and effectively, and allows for seamless report integration with my accounting software. My monthly time spent doing payroll is minimum which allows me to spend time on other elements of my business.

This product is easy to use - in both accessing the program, accessing reports and the data entry. When having to pull a report, it is easily found and parameters are easily set. Easily read reports help me analyze my payroll as well as make it easy for me to enter the data into my accounting software.

Sometimes setting up an employee for self-service functions is a little clunky.

I have used Powerpay since 2018. While I occasionally find the user interface to be confusing, the customer service has always been excellent. Our employees like that their paystubs are detailed and easy to read. The electronic delivery of year-end forms saves us the headache of tracking down employees who have changed addresses since they left our employment. I would recommend Powerpay to colleagues in the industry without hesitation.

I like that I can input various types of income (hourly, salary, various salareis) and it is presented clearly on the employee pay stub.

It is sometimes difficult to figure out how to use a function for the first time- it could be more user-friendly.

Always have had good customer support.

User Friendly - Processing the company's payroll is a necessity and using this software helps make the task go quickly because of the repetitive steps.

n/a - I am unable to think of any specific item(s).

The best part of Ceridian for me is the customer service. Always friendly, always helpful. Takes a lot of stress off me.

I like the flexibility and high level of control.

Some process are cumbersome, not intuitive.