The staff are professional and know there stuff. Any issues I have had have been addressed extremely quickly.

This software is an absolute breeze to use. We were looking for a solution without breaking the bank or outsourcing our payroll function. InStaff provided a perfect solution that allowed us to stop printing out pay advice and upload them to the cloud for our employees to see their information on a self-serve basis. Overall, this is the exact solution we were looking for, and its easier to use that I anticipated!

Nothing - its exactly what we needed. Couldn't have asked for a better solution.

Instaff helped our company go from physical paystubs for 50+ employees to electronic upload which freed up time and allowed us to simplify things. Their support made the change seamless!

Instaff is easy to use and has a very straightforward payment system. Their portal is easy to navigate and use. Their customer support was very communicative every time we contacted them.

They could provide more quality of life options like sorting things by date, etc. in their portal. There's not much to dislike for what we use Instaff for.

needs changes for sure

easy set up to log in and view paystubs. I dont like that I cant lable what I am up[loading htough and seperate by folder

YOU HAVE TO FILTER OUT TERMED PEOPLE EVERY SINGLE TIME. We have high turnover and every time you need to manage a user you have to filter out the termed. This is way too time consuming

Instaff is very user friendly. All our the companies that we imported into the system seem to love the ease of the system.

We had a little trouble when it came down to uploaded documents. We had several different documents that were not formatted correctly at first but our Instaff support team handled the problem quickly.

Great experience! Very responsive. Easy to implement and use

Huge time saver for us with the paycheck and commission sheet uploads. We are looking forward to the W2s as well. People have really liked the time off as well.

Currently it still keeps my email address in the search box so I have to clear that out every time I need to search for an employee.

Using Instaff has significantly reduced time spent issuing & filing paystubs & T4s. Historical information is stored in one place and easy to retrieve. We have experienced notable savings on time, paper, storage & filing

the software is easy to use, errors are easily corrected & support from Instaff is readily available.

There is a time stamp in the history that doesn't match up to real time. I find that very puzzling.

InStaff has been an excellent platform for helping us solve our paystub delivery dilemma. Being new to direct deposited payroll we did not have an efficient means of getting paystubs to our employees in a timely manner. We have only used the product for a couple of month's, but things are working well. We have gotten nothing but positive feedback.

The platform is very user friendly. It is straightforward and easy to navigate. Users can manage their own password information, but administration can easily help out when the need arises.

We would like to see some formatting options for the email notifications. Options for Bold, Italics, and colors along with possibly a few font options would be nice in order to draw attention to certain points in the notification. It is customizable as far as wording, but nothing that draws your attention.

Happy customer finding the right solution

customer support and intuitive features enabling us with what we needed

Staff having difficulty accessing their account/ resetting their password

The InStaff team has been very responsive and easy to work with so far.

InStaff is an easy-to-use and intuitive system for those looking to migrate away from manual PTO tracking and employee document distribution. The system is well-designed, easy to navigate and has functioned relatively flawlessly so far.

The development team continues to expand InStaff portal functionality, such as PTO calendar integration with Outlook. These improvements will continue to make InStaff a very valuable partner for our organization!

instaff can connect the sage, and automatic sent the paystub to employees

the cost have a little bit high, if the cost lower, I want to get more function

Instaff has helped me each payroll, I previously would have to manually email out pay stubs to employees. Now they can go online and get current ones and prior ones. I will also be using it for W2's and 1095's this year.

It's very easy to use and I haven't had any issues with the product.

There's nothing to dislike, maybe it would be nice if it was a little cheaper.

Our overall all experience is good.

It is easy to use and allows up to control what levels of product we need for our business.

The search criteria is bulky. You always have to return to the main page when searching employee.

Very friendly user Easy to follow steps Easy to send invitations Easy to upload pay documents Simple

When uploading pay Documents, need to Refresh It should be automatic Rather than a need to refresh

My experience has been all positive, easy to use and easy to have changes made. I love this product. It has been the best product for our paystubs.

How easy it is for employees to access their paystubs

I do not have anything to add to this question. I have liked everything about the software.

Instaff was responsive to our needs and questions and were very helpful in setting up our employees.

During covid I was looking for a solution to securely distribute pay stubs to our employees. I do my own payroll in house and we typically handed out pay stubs but working remotely stopped that practice.

I don't use all of the features; just the pay stub and T4 distribution to employees.

We are using InStaff for our payroll. All our employees have access on the portal, they submit their timesheets, with details of hours, overtime, project, task, units ect. Our Project managers are controlling the timesheets and approving them. Accounting is second level of controlling and gives the final approve. All the timesheets are uploaded to the accounting program. Now we need the 1/3 of the process time for payroll

Easy to insert data, compatible with our accounting program

Can't find for the moment. We use this tool for more than a year now

I'm really happy we found this company. We had just started doing direct deposit and I needed a way to get paystubs to my employees. This filled the need. It's easy and employees create their own login, can retrieve paystubs when they need to AND put in requests off. It tracks everything and puts it into a nice report.

The ease of use. It's very simple for the employees to login and retrieve their information.

Some of the settings could be change for easier navigation as the admin user.

It's been great! Any time I have an issue the support staff are very responsive and fix it right away for me.

How efficient and time saving it is. Just have to upload the paystubs and send a notification for the staff to let them know that there is a new document for them.

There really has not been anything to not like about this software.

not many issues so didn't have experience with staff

easy to use and very efficient. worked a way to draft the watermark for our checks.

nothing much to dislike, it is easy and efficient and serves our purpose

For most part, it meets our business needs.

That employees can access their paystubs and T4 's & Releve 1

It would only upload 1 T4 and we have employees who have multiple T4 Lack of communication when it comes to an upgrade therefore it caused us issues when processing our bonus run.

We have used InStaff to securely deliver employee pay statements and other important documents to our employees.

This is a user-friendly software that has allowed us to deliver important information to our employees in a timely manner.

We had some difficulties figuring out the setup, but once that was in place, it was a breeze. The support we received was excellent.

Couldn't have a better relationship. Everything promised was delivered and questions quickly answered.

Very friendly software. Easy to navigate.

No complaints whatsoever, have not experienced anything yet.

We post paystubs, year end tax statements, health insurance booklets, policy notices, etc. InStaff techs are very easy to talk to and make the changes that I need.

Easy to use. All employee communications in one location.

The monthly cost is a bit higher than we would like to pay.

The ease of payroll process, no paper friendly for environment

The ease of use of the software and the support team is wonderful to deal with. The training was very easy, the implementation

There is no cons to speak of as it is al working well and implemented perfectly The ease of use of the software and the support team is wonderful to deal with. The training was very easy, the implementation

was very easy to get set up. is a very helpful tool in our office . We have to add and delete employees sometimes weekly as we have union workers doing most of our work. .. the program is easy to edit and keep updated .

I really cannot find a thing i do not like with this .. yet anyway .. have been using it since the beginning of this year .