All Jibble Reviews

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User Profile

Fabio

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Really better than our last tool

Jibble is way better than the last tool that we used to track time, it is fast, easy and simple.

PROS

Jibble is simple to use and it is really quick to login and add the daily hours. Also it is easy to manage timesheet and review/fix some wrong appointment.

CONS

I'm not sure if we can set alerts to not forgot to add hours. If it is possible, I can't find.

PETER

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Jibble the Best

Great Performance, easy to use for all team members.

PROS

Easy to use, cheaper than alternative options.

CONS

Screenshots only work on Desktop app, not on web browser

Reason for choosing Jibble

expenses, cutting costs, need for screenshot taking.

Reasons for switching to Jibble

Expenses, cutting costs, need for screenshot taking

Jason

Online Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Jibble has been amazing

It has been amazing

PROS

It's user-friendly and has great customer service and UI

CONS

It's paid version for few important features

Jacqueline

Entertainment, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2022

Take Caution when entering billing info

I tried it, I forgot to remove my free trial billing information and ended up subscribing. When I realized I didn't like it, I canceled my subscription. But they kept taking it out of my account. Thinking I maybe didn't cancel, I went to log back in but it said I had to sign up again, no account existed. I contact CS on Feb 7, no resonse. I contact CS again on Mar 7 and they said my account was active. They had the right email address but again, no account when I tried to log in. I have since sent them screen shots to show no subscription service. They tell me I am in the system, but there is ABSOLUTELY no way to cancel a second time. Not sure why CS just can't cancel. It's absurd and at this point they owe me. $30.00

PROS

Not much. I thought it would work for me, it didn't.

CONS

It wasn't user friendly and not for someone like me who logs independant contract hours. The location is off as well.

Vendor Response

Hi Jacqueline, First of all, thanks for the comments. We have since resolved this matter, but it took a bit longer because there were confusions with the two accounts you have in our Jibble 1 and Jibble 2 platforms. We hope to see you again one day.

Replied April 2022

phoenix

Security and Investigations, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

fab for all business

over all I have a very positive experience with this company and I will continue to use it, I have recommended this company to other businesses I work with. I also like the way you can customise it so it cuts down on any miscommunication over start and finish times

PROS

I like the fact that has a free option so that small businesses like mine can get professional help for less. also the support is always there and that is another reason why I will stay will Jibble, the ease of use is a massive plus

CONS

i did have one niggle with it as if you are working past midnight then you had to check that day to get the full working hours but that has now been rectified

Reasons for switching to Jibble

I find deputy a but of a faff, this was so much easier to set up for myself and members of staff.

Umi

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Good Interface

Enjoy using this platform to track my employee time in and out as well as their accurate location/

PROS

Easy to use even for people barely use the system

CONS

Project section does not available for premium user.

Reason for choosing Jibble

Reasonable price and better customer service, no pressure.

Daraza

Individual & Family Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Productive

Its been productive to the kind of work that I do

PROS

The ability to clock in and out and even take breaks

CONS

Not being able to generate an invoice of the time tracked

Reasons for switching to Jibble

They dont have a free trial, only 30 day trial

Eli

Outsourcing/Offshoring, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Amazing features for free!

Overall, it serves the function well at a very reasonable price. I like it.

PROS

I must say I am impressed with the features and usability with this software. My team didn't believe it when I said it was free.

CONS

I would say it's a bit confusing to get started, and I wish there was easier onboarding.

Reasons for switching to Jibble

Cost and the ability for admins to changes people's time

Lee

Machinery, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Jibble is easy for your employees and for your administrator

I was not here when it was set up but training on it did not take long and it is pretty intuitive, so I have not needed a lot of help after my initial introduction to it.

PROS

Easy to access and make changes as well as easy to gather time data for payroll processing.

CONS

I have not found an easy way to scroll to a previous week without having to tab through slowly.

Reason for choosing Jibble

Not sure as I was not here, but, knowing the [sensitive content hidden], they reviewed a few and chose the one that offered the best solution for a fair price.

Glenn

Computer Networking, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Makes everything quick and easy

overall highly satisfied with what our company is needed

PROS

Quick and easy to navigate and to understand the process

CONS

not much of implementations to do like project management and deligation

Marco Antonio

Arts and Crafts, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

All around time tracking system

Jibble is a great way to manage employee time, from individual activities to payroll. Greatly recommended!

PROS

Easy to use features for users. Can be linked with most of the online payroll systems available.

CONS

A few bugs on the website, though very small, like clock-out not refreshing real-time.

Jane

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent platform!

Excellent!

PROS

Accuracy of time! We use it daily for clocking in and out

CONS

Sometimes it loads slowly, but loads faster in a little bit.

João

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2020

Good for Clocking In/out Business Team Tracking, not as good for Project Milestones

Simply measuring my hours. Ideally, I could measure projects milestones as well(but based on my next responses you will see why I do not).

PROS

The fact I can see weekly, monthly and that I can edit my clock-ins and outs.

CONS

The fact that it has to be sync. with google time. Not entirely sure what happens, but sometimes I press I clock-in on the phone and it just does not. No register stays on the phone. I believe it might be due to wireless connection though, yet no warning is given on the mobile application, at least that I am aware of.

Reasons for switching to Jibble

I did not entirely. I still rather use that software to measure my projects at home. Your software is not as agile as theirs. I feel I can be way faster and more specific to my milestones and have those milestones associated with the time I spend on them in a more intuitive way. Though at work I use clockify, because it is the software that is used at work. I believe for teams Clocklify is not as good, to keep tracking of what the employees edit or not, compared to your software.

Vendor Response

Hi Jo?o, Thanks for leaving a review! Jibble doesn't have project milestones which is typical for a Project Management app which we are not but we are glad that it serves the purpose for your time tracking. For the mobile app issue, kindly reach out to our support team via email (help@jibble.io) or via in-app chat. Internet connection plays a big role in the mobile app's performance but we have to check the root cause of any issues that you may encounter so please do reach out to our support team whenever you encounter any trouble. -Jibble Team

Replied April 2020

Kamel

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

My Glowing Experience with Jibble Time Tracker

From the moment I started using Jibble, I noticed a remarkable improvement in how I organize my tasks and manage my projects. The user interface is clean, intuitive, and incredibly user-friendly, making it easy for even tech novices to dive right in. Setting up projects, tasks, and tracking time has never been more seamless.One of the standout features for me is the flexibility that Jibble offers. Whether I'm working solo or collaborating with a team, the platform adapts effortlessly to my needs. The ability to track time across various projects and clients simultaneously has streamlined my workflow and eliminated the need for clunky spreadsheets or manual time logs.Jibble's real-time tracking is a revelation. I can see exactly how much time I'm spending on each task, allowing me to make data-driven decisions about my work patterns. This level of insight has not only helped me become more efficient but has also enabled me to allocate time more effectively, ensuring a healthy work-life balance.

PROS

The reporting and analytics feature is a goldmine. The detailed reports provide a comprehensive overview of my time allocation, helping me identify trends and areas for improvement. It's like having a personal productivity coach right at my fingertips!In a world where time is our most precious resource, Jibble Time Tracker is the ultimate tool for harnessing it effectively. If you're looking to enhance your productivity, gain insights into your work patterns, and simplify time management, I wholeheartedly recommend giving Jibble a try. It's a decision you won't regret!

CONS

Positive experiences are a rarity for me, making it possible that the aspects I came across didn't bring forth any notable downsides in my case.

Reason for choosing Jibble

What truly sets Jibble apart is its exceptional customer support. Any time I've had a question or needed assistance, their team has been quick to respond and incredibly helpful. It's evident that they genuinely care about their users' experiences.

Reasons for switching to Jibble

I've been using Jibble Time Tracker for a while now, and I must say, it has completely transformed the way I manage my time and boost my productivity. This tool is an absolute game-changer!Kudos to the Jibble team for creating such a remarkable product that has had a profound impact on my professional life. Thank you for making time tracking not only efficient but also enjoyable! ⏱️

Shilles Steven

Internet, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

A great app for attendance tracking

I’ve switched between multiple apps and wasn’t satisfied with the performance until I came across Jibble. This app had all the great features and the app itself is very user friendly.

PROS

All in one app for attendance, geo tagging, location tracking and more.

CONS

Free version has many restrictions. But still worthwhile.

Reason for choosing Jibble

The user friendly interface, and the all in one features in a single app.

Reasons for switching to Jibble

No selfie attendance. App is slow

Vendor Response

Hi Shilles Steven, We are incredibly grateful that you took the time out to leave us this note. We just made some power-ups available on the Free plan (Geolocation, Facial Recognition, Work Schedules, and Mobile+). These are new reasons to love Jibble more. :) - Jibble Team

Replied May 2020

Joy

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Jibble Customer Satisfaction Review

Overall experience is good, really it is. not perfect, but it has remain very useful.

PROS

its so flexible to use, the mobility makes it very interesting. I like the fact that employees can log in wherever they are, without having to go to a particular spot in the office

CONS

it does not load quickly times, and miss face recognitions, confusing one person for another

Reason for choosing Jibble

Cause it was easy to deploy and integrate into what I currently have and I can use a free version till I need to increase staff strenght.

Vendor Response

Hi Joy, thanks for your feedback. Please make sure to report these concerns to support@jibble.io. Thanks!

Replied April 2022

annik

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

great software for tracking payroll

we are happy w our experience w jibble.

PROS

this is a great software and easy to use. it has a free version which is all i need for my staff to track their hours worked, for me to be able to do payroll. the paid features look great but i don't need them for my tiny business.thank you jibble.

CONS

staff are not able to edit their time clock. if they forget to clock in or out i need to edit it for them.

Reasons for switching to Jibble

we cancelled our mindbody software and switched to fresha. they dont have a timeclock feature, so we needed to find one!

Chelsy

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great software!!

Love it!

PROS

I love the ease of the program. It's so nice being able to keep better track of when my employees come in.

CONS

I wish I could have their pay associated with their time so I could see a calculation of what their monthly pay will be.

Reason for choosing Jibble

Jibble was inexpensive and their customer service is awesome!

Vendor Response

Thanks for taking the time to leave us a nice review, Chelsy! Associating your pay directly with Jibble is not in our roadmap (not yet) We'll let everyone know when this becomes possible. - Jibble Team

Replied February 2021

Jennifer Love

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2022

Fabulous website/app for tracking time and project management

Our payroll is much more accurate with our Jibble timesheets, and so is our client billing - we don't end up missing out on income due to lack of detail in timesheets. I did have a bad experience with customer service. I added my personal (non-business) payment info 2 days before my trial was up, hoping to pay for the monthly service personally so I could show upper management that the software was worth the investment. That day my card was charged for the full annual payment. When I contacted customer service, I was given the run-around, asked to submit "screenshots" for "proof" that the website said 2 days left in my trial and that I hadn't picked the annual plan, and told that I agreed to the full year's payment up front. Once I sent the proof, the representative said she would talk to her manager and get back to me. It's been over a month and I never heard back, and I had to eat that entire year's payment. That was very frustrating.

PROS

It's simple to use, easy to learn, and quick and painless to implement in our office. Everyone got on board quickly! The management loves the detailed notes about time spent on each project.

CONS

We wish labeling projects were easier. For example, we have different areas of our business, and it would be nice to be able to label a project "area 1" and also have the client name without having to create a "client name area 1" project for every single client we have. We have clients that cross areas and we'd rather be able to keep the client names consistent and be able to apply labels within that client name/project. We also hope for more customizable timesheet exporting. The raw data as exported isn't appropriate for submitting to upper management, and requires formatting and editing. It's also strange that when you choose "include detailed notes from time entries" that it comes on a different sheet in the workbook that needs to be cut, pasted, and then matched with the appropriate time entry - that's a huge time waster for us.

User Profile

David

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2018

Helping me get the most from my team and ROI on my projects

Overall pleased with the tool. The engagement from the team is high as the tool is easy to use and integrates with our IM client. The real time notifications has helped me keep team members on the priority tasks and reports has let me see which projects are time stinks or not delivering good ROI and where team members are losing time.

PROS

The webapp interface is nice to use and they have some useful integrations making it even easier - switch tasks during a slack conversation. Being able to see what my full team, especially remote workers, are working on in real time and also in historical reports is very helpful. Seeing how much a project cost in developers time when multiple members of the team contributed is so much easier. Support is just a chat message or email away and everyone has been really helpful even taking on feature requests.

CONS

Isn't quite as flexible as we'd like so as we are trying to use it in a slightly different way than intended we have encountered some issues. For example we want to switch the tasks that our developers can say they are working on each sprint but deleting old tasks removes them from the historical reporting. Jibble say they are working on a solution to this but for now we just keep adding tasks and have tried to be more generic with the listings to avoid clutter. No Jira integration means we have to list the tasks manually - again something that Jibble may solve when they launch their api.

Vendor Response

Hi David, Thank you for your honest review! This great feedback for the product team to continue building great features. Regarding your usage of activities, this feature has been released a few weeks ago actually! You can "disable/archive" activities now so they can't be used, but still show up in your reporting. More about that here: https://help.jibble.io/power-ups/activity-tracking/how-to-disable-activities-or-clients-from-being-used. All the best, - The Jibble Team

Replied August 2018

Mónica

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2019

Amazing reporting!

I can evaluate how much time the operative team spend in every client, so I can administrate in a better way the activities per client and per team member

PROS

The reporting feature, all the filters are useful and clear

CONS

The extension for Chrome... sometimes works, sometimes not

Reason for choosing Jibble

Accessibility and price

Vendor Response

Hi Monica, Thanks for taking the time to leave us a nice review. I'm glad that our app's reporting feature has been helping you manage your team's time spent on activities per clients. My apologies for encountering few hiccups with our Chrome Extension. We just released an update and it should make it more stable now. Of course, if anything else comes up, please don't hesitate to reach out to us. We're always here to help you sort things out. -Jibble Team

Replied July 2019

Nicky

Veterinary, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

A good product for our needs

I have found that Jibble really makes it much easier to manage my staff's working hours and with the facial recognition feature there is no question about who was there or not. As said above, the cost escalates from the basic cost as soon as you start using the features, but as a boss who is not always on the salon floor, it keeps track very well for my needs.

PROS

This is easy to use for the staff, although they are forgetful sometimes. But then as admin, I can adjust as necessary. I use this as a non-negotiable tool to distribute pooled tips

CONS

The cost of the product mounts up quite quickly. If the feature exists, I haven't found how to enter leave hours into the system. Sometimes my staff take hours out of their annual leave for holidays off etc... I need to be able to incorporate this into the Jibble System. Presently I am doing this manually

Reason for choosing Jibble

Jibble met my needs as a small company better, and seemed good value for money, but as mentioned previously, costs build up.

Reasons for switching to Jibble

I switched from an app from the Apple app store, as it did not meet my needs like Jibble does.

Vendor Response

Hi Nicky! We are incredibly grateful that you took the time out to leave us this review. Leave Management is coming soon so hang in there. We are excited as much as you are! - Jibble Team

Replied August 2020

Sergio

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Value for your Money

We've found that overdelivery is an issue and by measuring all our activities, we've been able to adjust the time used for each of our clients.

PROS

Jibble is really easy to use and the benefit is huge comparing it to its cost. It has improved our way of executing tasks and helped us in finding weak spots on our time distribution.

CONS

I think the mobile app can improve and be as complete as the web version.

Reason for choosing Jibble

Price and simplicity

Vendor Response

Hi Sergio, We are incredibly grateful that you took the time out to leave us this wonderful review! We are always striving hard to improve our software particularly the mobile app though we take it slow and ensure that all updates will go out smoothly. For additional feedback, please don't hesitate to reach out to our Support Team. We'd love to hear move about your suggestions. - JIbble Team

Replied August 2019

Youngsook

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Track Time And Attendece Simply

Jibble is a great solution for time and attendance tracking but for small teams only.

PROS

Jibble offers a simple and efficient solution for time and attendance tracking. Its also facial recognition and GPS tracking for remote teams, along with an intuitive interface and integrations with other tools like Slack and Google Workspace.

CONS

Jibble's reporting capabilities are so limited compared to other time tracking tools. Its may not be meet your needs.

Mary Grace

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

My experience in using Jibble

The business problem the Jibble solve is the use of technology in time in and out of people. My overall experience with Jibble is that it is very convenient to use and user friendly meaning I can easily understand the app when I use it.

PROS

I like most about Jibble are the following1. JIbble app can be use in my mobile phone. When I enter the school premises I can just click the app then time in.2. If I forgot my mobile phone I can use my desktop or laptop to time in and out.3. When there are times that we need to work from home I can use Jibble to time in and out.

CONS

None actually, except for sometimes it is hard to load, but I don't think it the app problem but the internet.

Showing 1 - 25 of 841 Reviews